A stay at this hotel places you within half a mile (1 km) of Alcala Beach and 6 miles (10 km) of Los Gigantes Marina. Los Gigantes Beach is 4.5 mi (7.2 km) away.
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this luxury hotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 2 outdoor tennis courts and free perks like buffet breakfast and valet parking.
Free WiFi, sofa beds
Boasting comforts such as premium bedding and pillow menus, the 110 guestrooms offer thoughtful touches like espresso makers and bathrobes. LCD TVs come with satellite channels, and other amenities include free WiFi and iPod docks.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At RedLevel at Gran Melia Palacio de Isora - Tenerife you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a spa tub, and a steam room. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited free parking is available on a first-come, first-served basis. This 5-star Guia de Isora hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
RedLevel at Gran Melia Palacio de Isora - Tenerife offers 110 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Guia de Isora hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 8 AM to 11 AM. The hotel hosts a free manager's reception daily.
La Terrace - This poolside theme restaurant specializes in fondue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Liquid Garden Pool&Lounge - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Oasis Pool Grille - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of No between bookings. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Stay Safe with Meli� (Meli�).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.