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Villas Santander - Deluxe Stay

3.0 star property
3-star hotel near U.S. Embassy in Guatemala

Choose dates to view prices

Photo gallery for Villas Santander - Deluxe Stay

Restaurant
Exterior
Exterior
Terrace/patio
Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010
  • Place, Oakland Mall
    ‪16 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪3 min drive‬
  • Place, Paseo Cayala
    ‪4 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio

Premium Studio | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 2 Queen Beds

Economy Double Room, 2 Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Zona 10
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4.6 out of 5, Wonderful, 537 reviews
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The price is $144
Dec 5 - Dec 6
Total with taxes and fees
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About the neighborhood

Guatemala City

City center stay.Your stay at this Zona 10 hotel places you within 2 miles (3 km) of Embassy of Israel in Guatemala and Zona Pradera. Centro Comercial Pradera and Embassy of Canada are also within 2 miles (3 km).

What's nearby

  • Oakland Mall - 16 min walk - 0.9 miles
  • Embassy of Mexico in Guatemala - 3 min drive - 1.6 miles
  • U.S. Embassy in Guatemala - 3 min drive - 1.8 miles
  • La Aurora Zoo - 3 min drive - 2.0 miles
  • Paseo Cayala - 4 min drive - 1.8 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪Oakland Park - ‬4 min drive
  • ‪La Traila - ‬3 min drive
  • ‪Arbol de la Vida - ‬6 min walk

About this property

Villas Santander - Deluxe Stay

3-star hotel near U.S. Embassy in Guatemala
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at Villas Santander - Deluxe Stay.

Smoking is allowed in designated areas at this 3-star Guatemala City hotel.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Villas Santander - Deluxe Stay offers 23 accommodations with complimentary toiletries and portable fans. 32-inch Smart televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Dec 9 - Dec 10
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 5 and April 6.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villas Santander - Deluxe Stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

How close is Villas Santander - Deluxe Stay to the airport?

Villas Santander - Deluxe Stay is 4.1 mi (20-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Villas Santander - Deluxe Stay?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Villas Santander - Deluxe Stay on Nov 12, 2025 start from $31.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Villas Santander - Deluxe Stay have an airport shuttle?

Airport shuttle services are not available at Villas Santander - Deluxe Stay.

Does Villas Santander - Deluxe Stay offer free breakfast?

Free breakfast isn’t provided at Villas Santander - Deluxe Stay, but local cuisine breakfast is offered for a fee of between GTQ 23 and 44 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Villas Santander - Deluxe Stay?

No, there is no casino at this hotel.

What time is check-in at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Villas Santander - Deluxe Stay?

Free parking is not available at this hotel.

Does Villas Santander - Deluxe Stay have a pool?

Villas Santander - Deluxe Stay does not have a pool.

Does Villas Santander - Deluxe Stay have a restaurant?

Yes, there is a restaurant on site.

Does Villas Santander - Deluxe Stay have a spa?

There are no spa services available at this hotel.

How close is Villas Santander - Deluxe Stay to downtown Guatemala City?

Villas Santander - Deluxe Stay is 3.1 mi away from Guatemala City.

Villas Santander - Deluxe Stay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 22 out of 203 reviews
Rating 4 - Poor. 18 out of 203 reviews
Rating 2 - Terrible. 28 out of 203 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lisseth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

2/10 Terrible

Lisseth

Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
We only stay for one night to be close to the airport. The place seems to be "remodeling", but the bathroom I had was really nasty, it has mold everywhere, there is not ventilation, and the shower had corrosion and mold. The bedroom ceiling had mold too and the smell was strong bad. There are not elevators and from the 1st floor to the 4th floor you have to use the stairs, and it is long and hard.
Stayed 1 night in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto su ambiente tranquilo, perfecto para descansar bien, es accesible a los centros comerciales.
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hi, just wanted to share some feedback about my stay. The property had a lot of noise early in the morning, ( construction) which made it hard to rest after a late check-in. Also, there was no snacks or beverages available, and there were too many stairs to get to the room, which was a bit inconvenient. Thank you for your attention.
Stayed 1 night in Jul 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Traveled with group, Business traveler
Disliked: Cleanliness
Nunca responden el teléfono por error yo hice doble reservación y me comunique con expedia y me dijeron que se tenían que comunicar con el hotel y que hotel me tenia que retornar el dinero de una reservación nunca responden el teléfono
Stayed 1 night in Jul 2025

2/10 Terrible

Jose

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I do not recommend this place under any circumstances. The most alarming issue is the entrance to the “hotel.” There is no reception or lobby. Access is through a garage door, which stays closed during the day. To get in, you have to call a phone number and wait for someone to open it. This is a serious security concern. When I checked in, I had to wait on the street for about 10 minutes with my luggage before someone finally opened the door. The staff was rude from the moment I arrived. There is absolutely no customer service. The facilities are in awful condition: there was no running water in the bathroom, and the toilet didn’t work. On top of that, the place is extremely noisy, and getting any rest is nearly impossible. If you're looking for peace, safety, or even basic respect, this is not the place for you. Avoid this place. Guatemala has far better options for the same price or less.
Stayed 3 nights in Jan 2025

6/10 Okay

Henry

Business traveler
Liked: Cleanliness, amenities
property its okay smells bad outside there insects in the room the windows has no cover so if you leave it open the insects will get inside
Stayed 1 night in Jun 2025

2/10 Terrible

Jeong Woo

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service
Is perfect place to stay I recommend TJ's place 100/100
Stayed 2 nights in May 2025

2/10 Terrible

Allan

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent costumer service
Stayed 4 nights in Jan 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

4/10 Poor

Suzanne

Disliked: Staff & service
The hotel is dismal and rooms are dark with no view. The staff in the restaurant were very nice but the food and menu choices were limited. There are no other restaurants in walking distance except for a small mercado. Would not recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thierno Sadou

Stayed 5 nights in Mar 2025

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
It was enjoyable
Stayed 1 night in Mar 2025

10/10 Excellent

Rigoberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

I definitely would come back, really good environment, people , respectful, and friendly
Stayed 10 nights in Mar 2025

6/10 Okay

Ruth

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Dany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was not the best experience here. Only 2 of the staff were friendly and helpful, the rest were not as nice and others were pretty rude. Like the rest of the reviews, the restroom had a very bad smell, on the TV you can only watch Netflix, no channels on regular TV. Parking was not the best (especially if you had a truck). There’s some stairs you had to walk in order to get to your room. There is NO ROOM SERVICE! Also, I disliked a lot that to enter the property, you had to knock on the door every time to get in, which obviously annoyed the staff that were in the front desk. I honestly don’t recommend staying here. Next time I’ll just save more money and stay somewhere like in Zona Viva or bigger hotels.
Stayed 5 nights in Jan 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

2/10 Terrible

Karina

Stayed 2 nights in Jan 2025

2/10 Terrible

Luis

Stayed 2 nights in Dec 2024