A stay at this Zona 10 hotel places you within half a mile (1 km) of U.S. Embassy in Guatemala and 2 miles (3 km) of Torre del Reformador. Avenida La Reforma and Union Church of Guatemala are also within half a mile (1 km).
Free breakfast
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free buffet breakfast each morning.
Radisson Hotel And Suites Guatemala City ratings based on 9 Verified Reviews
Review Summary
3.2
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Radisson Hotel And Suites Guatemala City
Everyone (7)Family (1)
3 out of 5
Security was not so secure, price not to my expectation as the place a little to old and comparison to other hotels in price.
Posted by a verified traveler on Jan 24, 2020
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Comment from Hotel Management
Jan 31, 2020
by General Manager
Hello Anoymous,
Thanks for staying with us. We are really sorry that you didn´t felt secure in our hotel. We have security cameras all over the place and we also have securitiy staff.
Our hotel is always trying to improve, so will be renovate our room in the near future.
We hope you can give us a second chance.
Best regards,
1 out of 5
Two words: bed bugs,This was my worst hotel experience ever,really it was an horrible experience,ugly rooms with “a view” to a wall that is,wake up from a nice nap to a wet bed due to a drip coming from the ceiling, being on the 5th floor on a high rise I don’t think it was from the rain....actually I don’t want to think at all what it was, phones will not dial to in room dinning,”safe” for your valuables was unsafe and in deplorable conditions,a single 12 once bottle of water at room temperature, ugly dark color carpet....but the worst wake up next day with bites in my arms,will not stay on this place ever, expend a little extra and stay at the Hyatt or the Mercur or Barcelo,but stay away from this dirty place,staff was really friendly,tha is it. Bad Bad experience.
Posted by Luis, from Chicago on Oct 20, 2018
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Comment from Hotel Management
Dec 15, 2018
by Rosario Soler
Estimado Luis,
Gracias por tomarse el tiempo para compartir sus comentarios. Lamentamos que no esté satisfecho con su estancia. Nos tomamos el tiempo para escuchar sus comentarios constructivos y así poder mejorar constantemente nuestros servicios. Daremos seguimiento a su problema expuesto.
Atentamente,
5 out of 5
Very nice staff and breakfast was really good. Close to airport and downtown
Posted by a verified traveler on Nov 28, 2017
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Comment from Hotel Management
Dec 6, 2017
by Guest Relations Manager
Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed our breakfast and Yes I Can! service and hope you come back soon.
4 out of 5
Great service
Friendly staff service front desk bell staff shuttle drivers
Posted by a verified traveler on Oct 15, 2017
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Comment from Hotel Management
Oct 17, 2017
by .
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
5 out of 5
lovely stay
Pros:the staff, cleanliness, privacy, location
Cons:hurry with construction
Location:Hooters, hard rock hotel, the mall ,pipas bar (hookah bar)
I loved my stay at this hotel the only down side was the construction in the hotel, the room was beautiful my husband and i loved our stay we will definitely stay here again the staff is and was very helpful, my husband especially loved the complimentary lemonade, thank you Radisson for making me feel like home.
Posted by CARLA, from BROOKLYN on Aug 26, 2016
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Comment from Hotel Management
Aug 31, 2016
by General Manager
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience and we feel honored you call us home. Please come back soon!
2 out of 5
Harassed by employees
I visited family, one of my cousins who lives in Guatemala stayed with me one night. They wanted to charged me for my whole stay at this place for an extra person even though i told them she would stay only one night. A different night another cousin stayed with me, even though they were charging me 25 bucks an hour they chased me down to the elevator and told me to go to the front desk. Heck, I live in Las Vegas and not even the most expensive hotels will harass you like this. If you are visiting family don't stay here because if they visit you, you wi get harassed. We ate almost everyday here and spent a lot of money at this hotel. I would not be staying at this hotel again.
Posted by Susie , from Las Vegas, NV on Jul 24, 2016
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Comment from Hotel Management
by General Manager
Dear Guest,
Thank you for your comments of your recent stay in Guatemala City, we apologize for any inconvenience caused. As part of Carlson Rezidor group we settle some policies for our guests security. It is unfortunate when situations like this arise. We hope you will consider us again when you are in the area.
4 out of 5
Nice hotel, good view
Pros:Location, price, clean, friendly,
Cons:The check in area was better and more friendly looking before the renovation.
Location:There are some nice restaurants in the area and shops for the last minute gifts.
Stayed overnight waiting to fly out on Sat. Recently remodeled, much needed. Friendly staff, quick check in and very nice driver to airport, Reuben I think. Good view of downtown including airport. Currently, they are installing a spa on the top floor. This is my third stay and would do it again.
Posted by Darrell, from Indiana on Dec 18, 2015
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Comment from Hotel Management
Jul 20, 2016
by General Manager
Thank you for writing a comment of your recent stay we are delighted to read that you enjoyed our location, price, service. And we also thank you for the comments about our checking in area... we've had some major changes now, we hope to see you soon!
3 out of 5
Posted by a verified traveler on Feb 7, 2019
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2 out of 5
Me dieron mala Atención por extra adulto
Posted by Walter Alexander on Apr 18, 2022
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About the Radisson Hotel And Suites Guatemala City
Radisson Hotel And Suites Guatemala City offers its guests a 24-hour health club and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 38298 square feet (3558 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Radisson Hotel And Suites Guatemala City. An airport shuttle (available 24 hours) is available for a fee. This 4-star Guatemala City hotel is smoke free.
1 building
146 guestrooms or units
18 levels
38298 sq ft of conference space
3558 sq m of conference space
Buffet breakfast (free)
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Gift shop
ATM
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free parking nearby
Transport
Property shuttles: Airport shuttle
Room Amenities
Radisson Hotel And Suites Guatemala City offers 146 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
In-room dining (limited hours)
HD television
Cable channels
Premium channels
Coffee maker
Shower
Rainfall showerhead
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
El Huerto Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Eat and Drink Bar/Lounge - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour health club and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Radisson Hotel And Suites Guatemala City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are available for GTQ 202.5 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: GTQ 125 per person (one-way)
Airport shuttle fee per child: GTQ 0 (one-way), (up to 12 years old)
Rollaway bed fee: GTQ 202.5 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Radisson Guatemala City
Radisson Hotel Guatemala City
Radisson Suites Guatemala City
Radisson Hotel And Suites Guatemala City Hotel
Radisson Hotel And Suites Guatemala City Guatemala City
Radisson Hotel And Suites Guatemala City Hotel Guatemala City
You should know
Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Radisson Hotel And Suites Guatemala City is 2.5 mi away from Guatemala City.
Radisson Hotel And Suites Guatemala City is home to El Huerto Restaurant, which features brunch.
Free parking is not available at this hotel.
Radisson Hotel And Suites Guatemala City is 2.4 mi (5-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.
Radisson Hotel And Suites Guatemala City does not have a pool.
There are no spa services available at this hotel.
Radisson Hotel And Suites Guatemala City offers free buffet breakfast every day from 6:00 AM to 10:00 AM.
Check-in is from 3:00 PM - midnight.
Radisson Hotel And Suites Guatemala City offers an airport shuttle 24 hours a day, on request, for a charge of GTQ 125 per person, one-way.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
