"Security was not so secure, price not to my expectation as the place a little to old and comparison to other hotels in price. " More
Zona 10 stay
A stay at this Zona 10 hotel places you within half a mile (1 km) of U.S. Embassy in Guatemala and 2 miles (3 km) of Torre del Reformador. Avenida La Reforma and Union Church of Guatemala are also within half a mile (1 km).
Free breakfast
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free buffet breakfast each morning.
Jan 31, 2020 by General Manager
Hello Anoymous, Thanks for staying with us. We are really sorry that you didn´t felt secure in our hotel. We have security cameras all over the place and we also have securitiy staff. Our hotel is always trying to improve, so will be renovate our room in the near future. We hope you can give us a second chance. Best regards,
Dec 15, 2018 by Rosario Soler
Estimado Luis, Gracias por tomarse el tiempo para compartir sus comentarios. Lamentamos que no esté satisfecho con su estancia. Nos tomamos el tiempo para escuchar sus comentarios constructivos y así poder mejorar constantemente nuestros servicios. Daremos seguimiento a su problema expuesto. Atentamente,
Dec 6, 2017 by Guest Relations Manager
Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed our breakfast and Yes I Can! service and hope you come back soon.
Oct 17, 2017 by .
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Aug 31, 2016 by General Manager
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience and we feel honored you call us home. Please come back soon!
by General Manager
Dear Guest, Thank you for your comments of your recent stay in Guatemala City, we apologize for any inconvenience caused. As part of Carlson Rezidor group we settle some policies for our guests security. It is unfortunate when situations like this arise. We hope you will consider us again when you are in the area.
Jul 20, 2016 by General Manager
Thank you for writing a comment of your recent stay we are delighted to read that you enjoyed our location, price, service. And we also thank you for the comments about our checking in area... we've had some major changes now, we hope to see you soon!
Radisson Hotel And Suites Guatemala City offers its guests a 24-hour health club and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 38298 square feet (3558 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Radisson Hotel And Suites Guatemala City. An airport shuttle (available 24 hours) is available for a fee. This 4-star Guatemala City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Radisson Hotel And Suites Guatemala City offers 146 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
El Huerto Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Eat and Drink Bar/Lounge - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour health club and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Radisson Hotel And Suites Guatemala City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.