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Galaxy Hotel

3.5 star property
3.5-star hotel in Tianhe

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Photo gallery for Galaxy Hotel

Lobby
Exterior
Hallway
Superior Double Room | Down comforters, blackout drapes, soundproofing, free WiFi
Family Triple Room | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Parking available
  • Laundry

Explore the area

Map
No. 268 Shatai Road, Tianhe District, Guangzhou, Guangdong, 510507
  • Baiyun Mountain
    ‪3 min drive‬
  • Taikoo Hui
    ‪4 min drive‬
  • Guangzhou Zoo
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, blackout drapes, soundproofing, free WiFi

Deluxe Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, blackout drapes, soundproofing, free WiFi

Superior Double Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Down comforters, blackout drapes, soundproofing, free WiFi

Family Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Queen Bed

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About the neighborhood

Guangzhou

City center stay.Your stay at this Tianhe hotel places you within 3 miles (5 km) of South China University of Technology and Waterscape Falls In East Station Plaza. South China Agricultural University and CITIC Plaza are also within 3 miles (5 km).

What's nearby

  • Baiyun Mountain - 3 min drive - 2.8 miles
  • Taikoo Hui - 4 min drive - 2.9 miles
  • Guangzhou Zoo - 4 min drive - 2.8 miles
  • Canton Tower - 8 min drive - 5.2 miles
  • Beijing Road Pedestrian Street - 9 min drive - 5.8 miles

Getting around

  • Guangzhou East Railway Station - 9 min drive
  • Yantang Station - 9 min walk
  • Baiyun International Airport (CAN) - 45 min drive

Restaurants

  • ‪四海烧烤 - ‬13 min walk
  • ‪阁茶餐厅 - ‬8 min walk
  • ‪瑞丰茶庄 - ‬9 min walk
  • ‪银河咖啡厅 - ‬1 min walk
  • ‪燕州大酒店 - ‬20 min walk

About this property

Galaxy Hotel

3.5-star hotel in Tianhe
As a guest of Galaxy Hotel, you'll find multilingual staff, gift shops/newsstands, and tour/ticket assistance. Public spaces have free WiFi. Galaxy Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Guangzhou hotel.

  • 1 building
  • 121 guestrooms or units
  • 15 levels
  • Built in 2002
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Galaxy Hotel offers 121 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature down comforters. A pillow menu is available. 34-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Guangzhou hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

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  • Air conditioning
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 240 per stay)

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 34-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CNY 240 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Galaxy Guangzhou
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel
Galaxy Hotel Guangzhou
Galaxy Hotel Hotel Guangzhou

Frequently asked questions

How close is Galaxy Hotel to the airport?

Galaxy Hotel is 25.7 mi (45-min drive) away from the Baiyun International Airport (CAN) airport, the closest popular airport to the property.

Does Galaxy Hotel have an airport shuttle?

Airport shuttle services are not available at Galaxy Hotel.

Does Galaxy Hotel offer free breakfast?

Galaxy Hotel does not offer free breakfast.

Is there a casino at Galaxy Hotel?

No, there is no casino at this hotel.

What time is check-in at Galaxy Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Galaxy Hotel?

Free parking is not available at this hotel. Self parking is available for CNY 240 per stay.

Does Galaxy Hotel have a pool?

Galaxy Hotel does not have a pool.

Does Galaxy Hotel have a spa?

There are no spa services available at this hotel.

How close is Galaxy Hotel to downtown Guangzhou?

Galaxy Hotel is 4.4 mi away from Guangzhou.

Galaxy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 6 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Hamidreza, Houston ,Texas

Disliked: Staff & service, property conditions & facilities

It's not even two star

I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel

2/10 Terrible

happy, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort

In general, it a nice place to stay.

Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.

6/10 Okay

Sunny

Disliked: Cleanliness, staff & service
It's OK hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at the Hotel

The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.

6/10 Okay

Michael, Georgia

Liked: Room comfort
Disliked: Staff & service

might use again

I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ajit, chennai - india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

silver river guanzhou - China

good hotel. made all arrangements for pick up and drop to canton fair. Indians going take tea/coffee/milk/sugar. Also take hotel name and address printed in chinese language as it is difficult to ask common man or taxi drivers.

10/10 Excellent

M, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very impressed

Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!

6/10 Okay

JONGHEON, 대한민국

Disliked: Staff & service
가격에 비해 객실이 나쁘지는 않았으나, 전반적으로 프론트 직원이 친절하지 않았습니다. 특히 직원들이 영어를 거의 할줄 몰라 의사 소통에 문제가 있었습니다. 체크인 , 아웃 정도는 할 수 있겠으나 다른 문제가 생기면 의사 소통이 거의 불가능합니다.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

4/10 Poor

فردريك فؤاد

Disliked: Cleanliness, room comfort

معرض كانتون

متوسطة لا يوجد طعام عربى واشكركم جدا على هذه الخدمة والى اللقاء المرة القادمة انشاء الله

4/10 Poor

Nihao-9888, 大阪、日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルの写真と紹介に惑わされるなかれ

初めてインターネットで広州のホテルを予約したが、ネットに掲載された写真と紹介を見て、４つ星の割には価格がリーズナブルなところに惹かれ予約した。が、行ってびっくりです。部屋は暗くて外の音が入ってくる（道路沿いに位置している）、シャワーの出が弱い、ベッドﾏｯﾄが硬い、朝食のメニューが少ない上に不味い、置いてある食器の汚れが......、食欲をなくす。次はもう利用したくないですね。

4/10 Poor

GENNY, napoli, italia

Disliked: Cleanliness, staff & service, property conditions & facilities

hotel silver

ALBERGO AL QUANTO VECCHIO E SPORCO CON PERSONALE CHE NON PARLA NEANCHE INGLESE

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

hotel de locura

pésimo hotel la habitación huele a cigarro ,en los 5 primero piso hay prostíbulo y gente borracha no lo recomiendo