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4.8 out of 5

"This property is world class in every respect and is worth the extra money. The rooms, the service, the dining and pool are all outstanding. " More

By a verified traveler on Fri 21 Jan 2022

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Hotel Description

Family-friendly 5-star hotel near Juarez Park

Zona Centro stay

Within a 10-minute walk of this Zona Centro hotel, you'll find San Miguel de Allende Historical Museum and Juarez Park. El Nigromante Ignacio Ramirez Cultural Center and El Jardin are also within half a mile (1 km).

Poolside dining

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this luxury hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the 2 outdoor tennis courts and perks like free WiFi.

Colonial King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$506* Per night/room Apr 29 - Apr 30

3 Bedroom Residence

Bed Count 2 King Beds Maximum Occupancy 6 Max

4 Bedroom Residence

Bed Count 4 King Beds Maximum Occupancy 8 Max

2 Bedroom Residence

Bed Count 2 King Beds Maximum Occupancy 4 Max

Rosewood Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Colonial Double)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Rosewood San Miguel De Allende ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rosewood San Miguel De Allende

Everyone (3) Couples (1)
5 out of 5
This property is world class in every respect and is worth the extra money. The rooms, the service, the dining and pool are all outstanding.

Posted by , from Saint Peters on Jan 21, 2022

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5 out of 5
This is a first class hotel, great for that special occasion.

Posted by on May 21, 2021

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Comment from Hotel Management

May 23, 2021 by Alfredo Renteria

Dear Anonymous, Thank you so much for your nice comments. All the best, Alfredo Renteria

5 out of 5
Staff super helpful. Everything is very clean. Checkin easy and fast

Posted by , from Mexico City on Sep 25, 2020

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Comment from Hotel Management

Sep 29, 2020 by Alfredo Renteria

Dear ME, Thank you so much for your lovely comments for us it was a pleasure. All the best, Alfredo Rentería Managing Director

5 out of 5
High end comfort without being stuffy. Gorgeous property. Spa services were exceptional. Staff so courteous & professional. One on my best hotel stays in all my travels. Highly recommend.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Oct 9, 2019 by Alfredo Renteria - Managing Director

Dear Anonymous, Greetings from Rosewood San Miguel de Allende! I would like to apologize for the delay in thanking you for such wonderful comment! We are all delighted to know you enjoyed your stay so much and are already looking forward to welcoming you back to this magical place. Warm regards, Alfredo Renteria Managing Director

4 out of 5

Great hotel, terrible service

Pros: The amenities, the pool, the great rooms, the rooftop bar Luna, the cleanliness
Cons: The service
Location: Anywhere off the Jardin is good food and shopping. Good all purpose store: Mega. Shopping: Mixta, Casa Katalina, Recreo, Chaskis, and so much more!
This is one of the most amazing hotels I have been to, and I've been to countless hotels... Beautiful architecture, clean, amazing pool, fabulous rooms, etc. But the customer service is worth warning people about (this is my first review ever, so that is how strongly I feel about it). Between the language barriers and, what I have to assume are their laid back Mexican ways, the service you should be receiving for the price you pay is just not there. I booked through Travelocity which was super easy, but the concierge at the hotel had misplaced my reservation... After a long wait, they told me it had in fact been there the whole time. They took my credit card number at check in, and then hounded me the whole trip saying they needed the number again and again. They cater to the wedding guests as VIPs - but not the regular guests, who are likely the San Miguel regulars like myself. They don't go out of their way to assist the guests. A friend of mine was able to convert $500 of her American dollars into pesos, but when I attempted there were no Pesos left. Not a problem, but when I returned when they told me they would be ready I was again pushed aside telling me they were not available. This happened several times, and when I finally caught them with pesos they told me the limit was $100 per room... which was obviously not the case.

Posted by , from Dallas TX on Jul 27, 2015

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Property Features

Rosewood San Miguel De Allende offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 12099 square feet (1124 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Rosewood San Miguel De Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star San Miguel de Allende hotel is smoke free.

  • 67 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 12099 sq ft of conference space
  • 1124 sq m of conference space
  • Built in 2011
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Rosewood San Miguel De Allende offers 67 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Egyptian cotton linens
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

1826 - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Luna - This rooftop bar specializes in international cuisine and serves dinner and light fare. Open daily.

Agua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Hot springs nearby

Spa Services

Sense has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. Children under 16 years old are not allowed in the spa without adult supervision. There are 3 hot springs open between 7:00 AM and 6:00 PM.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Number of hot springs - 3
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rosewood San Miguel De Allende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 1610.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 1150 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-leash area, and pet-sitting services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 450–590 per person
  • Airport shuttle fee: MXN 3400 per vehicle (one-way)
  • Valet parking fee: MXN 280.00 per day
  • Pet fee: MXN 1150 per pet, per night
  • Service animals are exempt from fees
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: MXN 1610.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rosewood Hotel
  • Rosewood Hotel San Miguel Allende
  • Rosewood San Miguel Allende
  • San Miguel Allende Rosewood
  • Rosewood San Miguel De Allende Hotel San Miguel De Allende
  • Rosewood San Miguel Allende Hotel San Miguel de Allende
  • Rosewood San Miguel Allende Hotel
  • Rosewood San Miguel Allende San Miguel de Allende
  • Rosewood San Miguel De Allende Hotel
  • Rosewood San Miguel De Allende San Miguel de Allende
  • Rosewood San Miguel De Allende Hotel San Miguel de Allende

You should know

  • Hot springs access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Rosewood San Miguel De Allende is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.