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Hotel Demetria

4.5-star property
Av. La Paz # 2219, Lafayette, Guadalajara, JAL 1-855-201-7819
3.0 out of 5
See all 3 travelocity Reviews

"Very friendly and experienced staff. Great amenities " More

By a verified traveler on Tue 22 Jan 2019

Points Of Interest

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Hotel Description

4.5-star luxury hotel near US Consulate General Guadalajara, connected to a shopping center

City center stay

With a stay at this Zona Minerva hotel, you'll be within half a mile (1 km) of US Consulate General Guadalajara and 3 miles (5 km) of Guadalajara Cathedral. Expo Guadalajara and Plaza del Sol are also within 3 miles (5 km).

Dining, 24-hour fitness

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free valet parking. Enjoy the a rooftop terrace and perks like free self parking.

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$136* Per night/room Apr 5 - Apr 6

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Urban)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double or Twin Room, 2 Queen Beds (Máster Suite )

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite (Demetria)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Urban Bath Suite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Demetria ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Demetria

Everyone (3)
3 out of 5

Posted by on Feb 21, 2022

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5 out of 5
Very friendly and experienced staff. Great amenities

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 28, 2019 by Demetria Team

Thank you for the preference shown towards Demetria. We hope to see you soon.

1 out of 5

Terrible - DO NOT stay at this hotel EVER.

Pros: it has a nice pool on the rooftop and some good art throughout. Overall though not worth it.
Cons: The service is terrible.
Location: There are food trucks nearby.
1. Hotel does not provide ability to book a room through its website. Instead it asks that you call them and then maybe they will be able to book it for you through the phone. I booked mine through Travelocity. 2. I used Travelocity to book my stay there, and I booked it at the best possible room that was listed on their website the hotel. It wasn't cheap and I ended up paying $450 a night for it. 3. When I checked in, I tipped the front desk person $50 and asked to give me the best room. She then gave me a room that had no windows, had the oldest furniture I have ever seen and the whole room felt like it was a janitors closet - for a price of $450 a night. I felt as if I was in Osama Bin Laden's cave. 4. I was upset, so I then asked to give me a better room and to have my shirt ironed as I had to go out with my friends - I was told that the HOTEL DOESN'T HAVE staff to iron my shirt and doesn't provide such basic service. They offered me to bring an iron to my room instead. I wasn't happy, but agreed to iron my own shirt as I had no other option. 5. I also requested that they give me a better room to which they said that they will do this. 6. I then waited for 25 min for the iron to arrive to my room and the new key. 7. That never happened, instead I just went to the reception desk and had to demand it. 8. In the end they said that they will charge me extra $280 a night, but ended up charging me $380 instead. Service is bad, management doesn't exist, really bad hotel.

Posted by on May 7, 2018

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Comment from Hotel Management

May 10, 2018 by Rooms Division Manager

Alexander Debelov, Thank you for sharing your review with us, Your comments are very important, they help us to improve the quality of the service we offer. We will follow up on all details you mention making sure this won`t happen again. Best Regards

About the Hotel Demetria

Location Av. La Paz # 2219, Lafayette, Guadalajara, JAL 44140

Property Features

Hotel Demetria offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Demetria. An area shuttle within 15.00 km is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Guadalajara hotel.

  • 1 building
  • 37 guestrooms or units
  • 7 levels
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Area shuttle within 15.00 km available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Demetria offers 37 accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations have separate dining areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Select Comfort beds
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Netflix
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Restaurante Demetria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Demetria

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Demetria Guadalajara
  • Demetria Hotel
  • Hotel Demetria
  • Hotel Demetria Guadalajara
  • Hotel Demetria Hotel
  • Hotel Demetria Guadalajara
  • Hotel Demetria Hotel Guadalajara

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.