For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star luxury hotel near University of Guadalajara Assembly Hall, connected to a shopping center
City center retreat
A stay at this Lafayette hotel places you within half a mile (1 km) of United States Consulate Guadalajara and 2 miles (3 km) of University of Guadalajara Assembly Hall. La Minerva and Plaza de Armas are also within 3 miles (5 km).
Free perks
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free valet parking. Enjoy the a rooftop terrace and free full breakfast each morning.
Free WiFi, plasma TVs
Boasting comforts such as Egyptian cotton sheets and pillow menus, the 37 guestrooms offer thoughtful touches like bathrobes and slippers. Plasma TVs come with cable channels, and other amenities include free WiFi and minibars.
Hotel Demetria ratings based on 2 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Hotel Demetria
Everyone (2)
5 out of 5
Very friendly and experienced staff. Great amenities
Posted by a verified traveler on Jan 22, 2019
Was this review helpful to you?
Comment from Hotel Management
Jan 28, 2019
by Demetria Team
Thank you for the preference shown towards Demetria. We hope to see you soon.
1 out of 5
Terrible - DO NOT stay at this hotel EVER.
Pros:it has a nice pool on the rooftop and some good art throughout. Overall though not worth it.
Cons:The service is terrible.
Location:There are food trucks nearby.
1. Hotel does not provide ability to book a room through its website. Instead it asks that you call them and then maybe they will be able to book it for you through the phone. I booked mine through Travelocity.
2. I used Travelocity to book my stay there, and I booked it at the best possible room that was listed on their website the hotel. It wasn't cheap and I ended up paying $450 a night for it.
3. When I checked in, I tipped the front desk person $50 and asked to give me the best room. She then gave me a room that had no windows, had the oldest furniture I have ever seen and the whole room felt like it was a janitors closet - for a price of $450 a night. I felt as if I was in Osama Bin Laden's cave.
4. I was upset, so I then asked to give me a better room and to have my shirt ironed as I had to go out with my friends - I was told that the HOTEL DOESN'T HAVE staff to iron my shirt and doesn't provide such basic service. They offered me to bring an iron to my room instead. I wasn't happy, but agreed to iron my own shirt as I had no other option.
5. I also requested that they give me a better room to which they said that they will do this.
6. I then waited for 25 min for the iron to arrive to my room and the new key.
7. That never happened, instead I just went to the reception desk and had to demand it.
8. In the end they said that they will charge me extra $280 a night, but ended up charging me $380 instead.
Service is bad, management doesn't exist, really bad hotel.
Posted by a verified traveler on May 7, 2018
Was this review helpful to you?
Comment from Hotel Management
May 10, 2018
by Rooms Division Manager
Alexander Debelov,
Thank you for sharing your review with us, Your comments are very important, they help us to improve the quality of the service we offer. We will follow up on all details you mention making sure this won`t happen again.
Best Regards
Hotel Demetria offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Demetria. An area shuttle within 15.00 km is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star Guadalajara hotel.
1 building
37 guestrooms or units
7 levels
Built in 2010
Full breakfast (free)
Dining venue
Bar or lounge
Terrace on the roof
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Airport: Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) (21.3 km / 13.3 mi)
Property shuttles: Area shuttle within 15.00 km available for a surcharge
Parking: Free valet parking
Room Amenities
Hotel Demetria offers 37 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Minibar
In-room dining (limited hours)
HD television
Cable channels
Egyptian cotton linens
Pillow options
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free full breakfast daily from 7:30 AM to 11:30 AM.
Restaurante Demetria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a sauna.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards not accepted
Number of children who can stay free - 2
Hotel Names
Demetria Guadalajara
Demetria Hotel
Hotel Demetria
Hotel Demetria Guadalajara
Hotel Demetria Hotel
Hotel Demetria Guadalajara
Hotel Demetria Hotel Guadalajara
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
