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4.5-star luxury hotel near Avienda Chapultepec, connected to a shopping center
City center stay
Within a 10-minute walk of this Lafayette hotel, you'll find Avienda Chapultepec and US Consulate General Guadalajara. La Minerva and Guadalajara Cathedral are also within 3 miles (5 km).
Dining, 24-hour fitness
This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free valet parking. Enjoy the a rooftop terrace and perks like free self parking.
Free WiFi, comfy beds
The 37 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include MP3 docks, dining areas, and LCD TVs with cable channels.
Hotel Demetria ratings based on 2 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Hotel Demetria
Everyone (2)
5 out of 5
Very friendly and experienced staff. Great amenities
Posted by a verified traveler on Jan 22, 2019
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Comment from Hotel Management
Jan 28, 2019
by Demetria Team
Thank you for the preference shown towards Demetria. We hope to see you soon.
1 out of 5
Terrible - DO NOT stay at this hotel EVER.
Pros:it has a nice pool on the rooftop and some good art throughout. Overall though not worth it.
Cons:The service is terrible.
Location:There are food trucks nearby.
1. Hotel does not provide ability to book a room through its website. Instead it asks that you call them and then maybe they will be able to book it for you through the phone. I booked mine through Travelocity.
2. I used Travelocity to book my stay there, and I booked it at the best possible room that was listed on their website the hotel. It wasn't cheap and I ended up paying $450 a night for it.
3. When I checked in, I tipped the front desk person $50 and asked to give me the best room. She then gave me a room that had no windows, had the oldest furniture I have ever seen and the whole room felt like it was a janitors closet - for a price of $450 a night. I felt as if I was in Osama Bin Laden's cave.
4. I was upset, so I then asked to give me a better room and to have my shirt ironed as I had to go out with my friends - I was told that the HOTEL DOESN'T HAVE staff to iron my shirt and doesn't provide such basic service. They offered me to bring an iron to my room instead. I wasn't happy, but agreed to iron my own shirt as I had no other option.
5. I also requested that they give me a better room to which they said that they will do this.
6. I then waited for 25 min for the iron to arrive to my room and the new key.
7. That never happened, instead I just went to the reception desk and had to demand it.
8. In the end they said that they will charge me extra $280 a night, but ended up charging me $380 instead.
Service is bad, management doesn't exist, really bad hotel.
Posted by a verified traveler on May 7, 2018
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Comment from Hotel Management
May 10, 2018
by Rooms Division Manager
Alexander Debelov,
Thank you for sharing your review with us, Your comments are very important, they help us to improve the quality of the service we offer. We will follow up on all details you mention making sure this won`t happen again.
Best Regards
Hotel Demetria offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Demetria. An area shuttle within 15.00 km is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Guadalajara hotel.
1 building
37 guestrooms or units
7 levels
Built in 2010
Deli
Terrace on the roof
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Gift shop
Newspapers in lobby (free)
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Separate dining area
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Area shuttle within 15.00 km available for a surcharge
Parking: Free valet parking and self parking
Room Amenities
Hotel Demetria offers 37 accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations have separate dining areas. Select Comfort beds feature premium bedding. A pillow menu is available. 60-inch LCD televisions come with cable channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Dining room
Select Comfort beds
Minibar
MP3 dock
In-room dining (limited hours)
HD television
Cable channels
Netflix
Luxury bedding
Hypo-allergenic bedding
Pillow options
Separate shower and tub
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Long distance calls (free)
Local calls (free)
Hair dryer available
Safe
Bathrobes
Slippers
Bidet
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
Restaurante Demetria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Accessible bathroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible path to elevator
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3:30 PM
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Hotel Demetria
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Gap period enforced between guest stays - 24 hours
Hotel Names
Demetria Guadalajara
Demetria Hotel
Hotel Demetria
Hotel Demetria Guadalajara
Hotel Demetria Hotel
Hotel Demetria Guadalajara
Hotel Demetria Hotel Guadalajara
You should know
Pool access available from 8:00 AM to 8:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Hotel Demetria is 0.1 mi away from Zona Minerva.
Hotel Demetria is home to Restaurante Demetria, which features Mexican cuisine.
This hotel offers free self parking and valet parking.
Hotel Demetria is 13.3 mi (20-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.
Hotel Demetria features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.
There are no spa services available at this hotel.
Hotel Demetria does not offer free breakfast.
Check-in is from 3 PM - 3:30 PM.
Airport shuttle services are not available at Hotel Demetria.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
