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Crowne Plaza Albany - The Desmond Hotel by IHG

3.5 star property
3.5-star hotel near Colonie Center Mall

Choose dates to view prices

Photo gallery for Crowne Plaza Albany - The Desmond Hotel by IHG

A courtyard with a central fountain, brick buildings, and a glass ceiling.
Property video
A modern hotel lobby with a reception desk, a neon sign above, and a patterned wall.
An outdoor dining area with round tables, chairs, and a brick building in the background.
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
660 Albany Shaker Rd, Albany, NY, 12211
  • Place, Watervliet Shaker National Historic Site
    ‪2 min drive‬
  • Place, Shaker Heritage Society
    ‪2 min drive‬
  • Place, New York National Guard Headquarters
    ‪4 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room

10.0 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a TV, a chair, and a coffee maker.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(115 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

A hotel room with a wooden desk, a television, a mirror, a framed picture, a chair, and a bench.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a television, a dresser, and a seating area with a blue chair and an orange pillow.

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Duplex, 1 King Bed (Suite)

A spacious living area with a blue spiral staircase, a flat-screen TV mounted on the wall, a dining table, and a sofa.

Duplex, 1 King Bed (Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a TV on a wooden desk, a lamp, and a window with sheer curtains.

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a TV on a wooden desk, a lamp, and a window with sheer curtains.

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a balcony, a sofa, a small table, and a floor lamp.

Standard Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk with a chair, a television, a mirror, and artwork on the walls.

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with a wooden desk, a television, a mirror, a framed picture, a chair, and a bench.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk with a chair, a television, a mirror, and artwork on the walls.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a large bed, a desk, and a TV.

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Albany

In shopping district.Within 3 miles (5 km) of this Albany hotel, you'll find Colonie Center Mall and Siena College. Crossgates Mall and University at Albany are also within 6 miles (10 km).

What's nearby

  • Watervliet Shaker National Historic Site - 2 min drive - 1.4 miles
  • Shaker Heritage Society - 2 min drive - 1.4 miles
  • Crossings Maze - 3 min drive - 1.4 miles
  • Colonie Center Mall - 3 min drive - 2.0 miles
  • New York National Guard Headquarters - 4 min drive - 1.4 miles

Getting around

  • Albany International Airport Station - 5 min drive
  • Albany Intl. Airport (ALB) - 6 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Olive Garden - ‬14 min walk
  • ‪The Tavern at the Desmond - ‬1 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

3.5-star hotel near Colonie Center Mall
Crowne Plaza Albany - The Desmond Hotel by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 14 meeting rooms are available. Event space at this hotel measures 23433 square feet (2177 square meters) and includes a conference center. The business-friendly Crowne Plaza Albany - The Desmond Hotel by IHG also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star Albany hotel is smoke free.

  • 322 guestrooms or units
  • 4 levels
  • 23433 sq ft of conference space
  • 2177 sq m of conference space
  • Built in 1974
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Albany - The Desmond Hotel by IHG offers 322 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 13 for adults and USD 5 to 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (32 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 95 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Uncovered extended parking fee: USD 15 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Albany
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany

Frequently asked questions

How close is Crowne Plaza Albany - The Desmond Hotel by IHG to the airport?

Crowne Plaza Albany - The Desmond Hotel by IHG is 1.5 mi (6-min drive) away from the Albany Intl. Airport (ALB) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel by IHG?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel by IHG on Jul 12, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Albany - The Desmond Hotel by IHG have an airport shuttle?

Crowne Plaza Albany - The Desmond Hotel by IHG offers a free airport shuttle, available 24 hours a day, on request.

Does Crowne Plaza Albany - The Desmond Hotel by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Albany - The Desmond Hotel by IHG, but cooked-to-order breakfast is offered for a fee of between USD 8 and 13 for adults, USD 5 and 12 for children. It's available on weekdays from 7:00 AM to 11:30 AM and weekends from 7:00 AM to noon.

Is there a casino at Crowne Plaza Albany - The Desmond Hotel by IHG?

No, there is no casino at this hotel, but Rivers Casino & Resort (20-min drive) is nearby.

What time is check-in at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Albany - The Desmond Hotel by IHG?

This hotel offers free self parking. Extended parking is available for USD 15 per day.

Does Crowne Plaza Albany - The Desmond Hotel by IHG have a pool?

Crowne Plaza Albany - The Desmond Hotel by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Crowne Plaza Albany - The Desmond Hotel by IHG have a restaurant?

Crowne Plaza Albany - The Desmond Hotel by IHG is home to Mr. D's, which features American cuisine, happy hour, and brunch.

Does Crowne Plaza Albany - The Desmond Hotel by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Albany - The Desmond Hotel by IHG to downtown Albany?

Crowne Plaza Albany - The Desmond Hotel by IHG is 5.9 mi away from Albany.

Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1018 reviews
Rating 8 - Good. 170 out of 1018 reviews
Rating 6 - Okay. 69 out of 1018 reviews
Rating 4 - Poor. 19 out of 1018 reviews
Rating 2 - Terrible. 30 out of 1018 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ABRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay ever! beautiful place, great friendly staff, everyting u need!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
It is a very beautiful hotel, very courteous staff, and great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mackenze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amel Nahree

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and restaurant on site was great for dinner and breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service
Great room and service! As typical - my go-to place to stay when in the Albany area
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Easy check in, convenient to the airport
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and the overall place was well maintained. The on-site restaurant was great. The staff was excellent. We will definitely be back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! I would highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, close attention was paid my moms gluten allergy. Room was clean and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness, property conditions & facilities
Comfortable room, wonderful staff, and a great restaurant. This has been and will continue to be our go to hotelvwhen stayingvin the Albany area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check in a bit early which is great when traveling from afar. Rooms clean and a nice restaurant/ bar. I do wish they had a jacuzzi but the pool was nice. Overall I would recommend this hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in/out
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great. Food was excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly stuff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

The service was impeccable!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good but cold in dining room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dragos

Liked: Cleanliness, property conditions & facilities
Nice hotel, large and clean room and the location was great for our event.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Room was nice. The front desk manager was very attentive to our needs. Shuttle was very convenient and drivers were courteous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ely

Liked: Cleanliness, staff & service, amenities
Great overall
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Staff friendly and helpful, shuttle driver was amazing, the restaurant staff was amazing!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
The atmosphere was awesome with the coy pond and fountains
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bartle

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Very convenient with the 5:30am flight .Really appreciated the shuttle service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a wonderful hotel to stay. Everyone is pleasant, it is very clean, the food is excellent, and location is great.
Stayed 4 nights in Nov 2025

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