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4.6 out of 5

"What did I like that was unique about the property? I did not find anything truly unique. It was just plain good "blocking and tackling" in the hotel ... " More

By a verified traveler on Sat 26 Nov 2022

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Hotel Description

Hotel perfectly located for exploring Greenville

Heart of Greenville

Within 2 miles (3 km) of this Greenville hotel, you'll find Roper Mountain Science Center and St. Francis Eastside. Haywood Mall and Patewood Memorial Hospital are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Mar 22 - Mar 23

Standard Room, 2 Queen Beds, Accessible, Non Smoking (NonSmoking)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Greenville I-385 Inn & Suites ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Greenville I-385 Inn & Suites

Everyone (10) Couples (6) Family (9)
5 out of 5
What did I like that was unique about the property? I did not find anything truly unique. It was just plain good "blocking and tackling" in the hotel game: 1. Clean - so nice to not be afraid of the lack of cleanliness. The room was clean, the carpet in the hallways was clean. The dining area was kept clean - even during the 'peak' times in the morning. 2. One thing unique was the curtained only shower - no tub, and no 'border' on the floor to keep water from leaking out across the floor, but the floor mat and the handy use of the towel just used to dry off kept the floor dry and hazard free. This feels a bit european, but I'll overlook it because the hotel provided daily cleaning! (unusual these days) .. . and the people did good work! 3. The morning breakfast was not anything unusually different, but it was well looked after by the attendant.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 28, 2022 by Octavia

Emily, Thank you for taking the timer to give us a review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

5 out of 5
.

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by Octavia(AGM)

Larry, Thank you for the great score! We appreciate you staying with us and hope to see you again soon.

5 out of 5
With the remodeling complete it is a very nice place

Posted by on Nov 10, 2022

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Comment from Hotel Management

Nov 11, 2022 by Octavia (AGM)

Charles, Thank you for the review! We appreciate you staying with us and hope to see you again soon.

5 out of 5
I am very surprised that these hotels that I’ve stayed in on my trip have been so clean and so nice best western is back on my list of nice places to stay

Posted by on Oct 16, 2022

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Comment from Hotel Management

Oct 17, 2022 by Octavia (AGM)

Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location was to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

5 out of 5
It was very quiet, the bed was so comfy, and I loved the citrus hair products & soap. The people at the front desk were so friendly and helpful. Would definitely stay there again.

Posted by , from Thomson on Sep 15, 2022

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Comment from Hotel Management

Sep 16, 2022 by Octavia(FDM)

Janis, Thank you for taking the time to give us a review! It is great to hear you enjoyed your stay. We appreciate you staying with us and hope to see you again soon.

4 out of 5
Overnight, quick stay. Very friendly staff. Check-in was a breeze. Room was clean and the bed was comfortable. We took the back stairs when coming up to our room for the first time. It smelled like someone was smoking in there…maybe even a little smoky. Also, there was food (half eaten chicken bone) lying on the floor. Opted to take the elevator the next time to avoid the smoke. Would stay here again.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 7, 2022 by Octavia(FDM)

Michael, Thank you for taking the time to give us a review! It is great to hear you enjoyed your stay with us. We appreciate you staying with us and hope to see you again soon.

5 out of 5

Posted by on Jul 11, 2022

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5 out of 5
Very clean and great personnel

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 6, 2022 by Octavia(FDM)

Donny, Thank you for taking the time to give us a review! We appreciate you staying with us and hope to see you again soon.

5 out of 5
Great spot. Close to restaurants and shopping.

Posted by on May 7, 2022

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Comment from Hotel Management

May 9, 2022 by Octavia(FDM)

Barry, Thank You for staying with us. We are glad you enjoyed your stay in Greenville. Hope to see you again.

5 out of 5
Very clean & friendly staff

Posted by , from INDIAN TRAIL on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Octavia(FDM)

Chadi, Thank you for taking the time to give us a review! We are happy to hear that you enjoyed your stay with us. Hope to see you again.

About the Best Western Plus Greenville I-385 Inn & Suites

Location 831 Congaree Rd, Greenville, SC 29607-3521

Property Features

Best Western Plus Greenville I-385 Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Greenville I-385 Inn & Suites. Free self parking is available. This Greenville hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Greenville I-385 Inn & Suites offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Greenville
  • Comfort Inn Greenville
  • Greenville Comfort Inn
  • Comfort Hotel Greenville
  • Plus Greenville I 385 & Suites
  • Best Western Plus Greenville I 385
  • Best Western Plus Greenville I 385 Inn Suites
  • Best Western Plus Roper Mountain Road Inn Suites
  • Best Western Plus Greenville I-385 Inn & Suites Hotel
  • Best Western Plus Greenville I-385 Inn & Suites Greenville
  • Best Western Plus Greenville I-385 Inn & Suites Hotel Greenville

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.