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 Greenville •1 Room
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Best Western Greenville Airport Inn

2.5-star property
5009 Pelham Road, Greenville, SC 1-855-201-7819
3.9 out of 5
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See all 24 travelocity Reviews

"Good quality and low price. " More

By a verified traveler on Mon 22 Nov 2021

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Greenville hotel

Close to airport

At this Greenville hotel, you'll be within 9 miles (15 km) of Greenville Convention Center and 12 miles (20 km) of Greenville Zoo. Bon Secours Wellness Arena and The Peace Center are within 12 miles (20 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 143 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include pillowtop beds, coffee/tea makers, and free weekday newspapers.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$69* Per night/room Dec 18 - Dec 19

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Greenville Airport Inn ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Greenville Airport Inn

Everyone (15) Couples (2) Family (4)
5 out of 5
Good quality and low price.

Posted by , from CHARLESTON on Nov 22, 2021

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Comment from Hotel Management

Nov 24, 2021 by Pamela Solarek GM

Kieran thank you

5 out of 5
Everything was nice and smooth

Posted by on Sep 29, 2021

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Comment from Hotel Management

Oct 1, 2021 by Pamela Solarek GM

Great to hear that Chloe

5 out of 5
Staff have always been great. Have stayed here multiple times and will continue to do so

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 17, 2021 by Pamela Solarek GM

Thank you Cherie- If you got an email asking how was your stay at BW we would appreciate you completing that survey for us too.

2 out of 5

Posted by on Aug 23, 2021

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5 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 17, 2021 by Pamela Solarek GM

Thanks!

5 out of 5
Affordable quick stay and clean Like the fact they make sure they stick to covid cleaning sanitation Have hot water always a plus Might have been doing some construction on floor above me but at least they maintaining or updating the place Front desk was helpful with parking and room on map

Posted by on Apr 29, 2021

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Comment from Hotel Management

Apr 30, 2021 by Pamela Solarek GM

Thank you

2 out of 5
I was extremely disappointed that what I paid for, I did not receive. The reason I stayed there was for the pool and the free continental breakfast. I paid extra for it and was not offered a sorry or any kind of discount. The staff was very impersonal ( especially morning crew). I have been in the hospitality business my whole life, and it was obvious to me that I was not a quest there. So that won't happen again.

Posted by , from Greenville SC Airport on Jul 3, 2020

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Comment from Hotel Management

Jul 3, 2020 by Pamela Solarek GM

Hello Alicia, you will find that our rates are drastically reduced due to COVID19 actually. Our regular rates for this season of the year are $119-$129 per night. We are at just a little more than half that. We would like nothing more than to be able to safely open the pool and the buffet breakfast. We are offering the grab n go breakfast. We will not be opening those other amenities during COVID19. I also have been in hospitality for 23 years Alicia. None of us have EVER been through something like this before. I'm sorry that you were disappointed. It is for your safety and ours as well that we are following those guidelines.

3 out of 5
Remodeling was great. It’s been awhile since we were here.

Posted by , from Asheville on Mar 10, 2020

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Comment from Hotel Management

Mar 11, 2020 by General Manager

Dear David, Thank you for taking the time and sharing your recent experience with us. I'm thrilled to see your appreciation for the changes our hotel has currently went through. On behalf of our entire team, we will be ready to welcome you back to Greenville! Sincerely, Kumud - General Manager

4 out of 5
First room #150 The A/C wasn’t working. They changed my room without problems. We were a group we got around 10 rooms. Most of them were charged extra charges, the front desk during Overnight a lady with red hair was veeeeryy Rude. She doesn’t know how to speak to the customer a very nasty attitude. I guess she got the wrong job. I won’t recommend this hotel just because their customer service needs a lot of improvement maybe they need to train their employees. They don’t even let you talk, they start talking over you and with a ghetto attitude. The second room was good. Beds are not too comfy and pillows are tiny but comfy. You need 2 pillows to make one haha. A lot of places to eat near.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 29, 2019 by General Manager

Dear Nati, Thank you for sharing your feedback with us. I'm truly sorry for the inconvenience you had experienced with the air conditioning unit. I'm glad our staff was able to switch your room. However, I'm quite surprised that you experienced rude customer care from one of our team members. There is no reason for such behavior at our hotel. Rest assured we are handling the situation immediately to ensure this does not repeat again. I sincerely hope you will allow us another chance to serve you and your group in the future. Sincerely, Kumud - General Manager

1 out of 5
Left the morning at 8am and put do not disturb sign by the knob of the door. When i returned back to the room around 7 or 8pm the door was pushed opened by my daughter and i hadnt used the key yet. Spoke with manager and they looked at video and basically told me it wasnt their fault. I wasnt looking for no money or anything in return. I just wanted to check out cause i didnt feel like things were secure if i left. Couldnt leave til the morning cause i had to wait for the manager. He took no responsiblity for the incident. I just wanted an apology and some acknowledment of the incident. Basically i was left to feel like i was crazy and it didnt happen. I did check out in the morning and not charged for the next night i had reserved but just wouldve liked a little more sympathy from the staff. Lucky no one else had taken anuthing out of my room but the video did show housekeeping come by my room and they did move my sign to the middle of the door. Dont know how my room was left unlocked. I did check my door before i left. The video wasnt a streaming video it was like picutres taken. So couldnt see if housekeeping opened the door just that they got in front of the door then they were gone and sign was moved.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by General Manager

Dear Anonymous, Thank you for taking the time and sharing your experience with us. We take great pride on delivering excellent customer care at our property. I am truly sorry that we failed to exceed your expectations. It seems we failed you in our housekeeping department as well as our customer service department. I am disappointed to see that you had to find other accommodations else where. I sincerely hope you will allow us another opportunity to serve you with the superior level of service all our guests deserve. Sincerely, Kumud - General Manager

About the Best Western Greenville Airport Inn

Location 5009 Pelham Road, Greenville, SC 29615-5465

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Greenville Airport Inn offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Greenville Airport Inn. Free self parking is available. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this Greenville hotel.

  • 143 guestrooms or units
  • 2 levels
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Greenville Airport Inn offers 143 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2016.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 15.00 per pet, per day
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.12 per night
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Greenville Airport
  • Best Western Hotel Greenville Airport
  • Best Western Greenville Airport Hotel Greenville
  • Greenville Best Western
  • Best Western Greenville Airport Inn
  • Best Greenville Greenville
  • Best Western Greenville Airport Inn Hotel
  • Best Western Greenville Airport Inn Greenville
  • Best Western Greenville Airport Inn Hotel Greenville

You should know

  • Best Western Greenville Airport Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.