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Residence Inn by Marriott Greenville Downtown

3-star property
200 East Washington Street, Greenville, SC 1-855-201-7819
3.4 out of 5
See all 5 travelocity Reviews

"Very nice, excellent breakfast and dining area, staff friendly and helpful, able to check in early. " More

By a verified traveler on Tue 20 Feb 2024

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Hotel Description

3-star Art Deco hotel near The Peace Center

Heart of Greenville

Within a 10-minute walk of this Greenville Downtown hotel, you'll find The Peace Center and Falls Park on the Reedy. Greenville Zoo and Bon Secours Wellness Arena are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and free buffet breakfast each morning.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room May 12 - May 13

Suite, 2 Bedrooms, View, Corner

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Greenville Downtown ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Greenville Downtown

Everyone (5)
4 out of 5
Very nice, excellent breakfast and dining area, staff friendly and helpful, able to check in early.

Posted by on Feb 20, 2024

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Comment from Hotel Management

Feb 21, 2024 by General Manager

Dear William, We are delighted to read the review of your stay at Residence Inn Greenville Downtown. Exceptional service is one of the aspects we strive to deliver consistently, and we are delighted to learn you liked our courteous associates. We are also glad you enjoyed the complimentary hot breakfast. Thank you for selecting us, and we hope you will afford us this opportunity to do so again.Sincerely,Derek Cooper,General Manager

1 out of 5

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 6, 2021 by General Manager

Dear Guest, please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are sorry. We hope you will allow us to redeem ourselves in the future. Sincerely, Derek Cooper, General Manager

5 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by General Manager

Dear Guest, all of us at Residence Inn Greenville Downtown appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Jonathan Brashier, General Manager

5 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by General Manager

Dear Guest, thank you for your fantastic rating! We are pleased you stayed at Residence Inn Greenville Downtown, and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Jonathan Brashier, General Manager

2 out of 5
Seems like a brand new hotel. We were guaranteed check in by 4, did not happen. We were rushed trying to get to an event. We were told our delay was due to final inspection of the room. We found orange peels and food under the pullout couch. Elevators were very slow and crowded.

Posted by on May 12, 2019

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Comment from Hotel Management

May 15, 2019 by General Manager

Dear Guest, thank you for taking the time to give us your feedback regarding your stay. The conditions you describe in your guest room are unacceptable, and we should have done a better job of preparing your room prior to your arrival. We have addressed this with our staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Jonathan Brashier, General Manager

About the Residence Inn by Marriott Greenville Downtown

Location 200 East Washington Street, Greenville, SC 29601

Property Features

Residence Inn by Marriott Greenville Downtown offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business center and 4 meeting rooms are available. Event space at this hotel measures 11231 square feet (1043 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Greenville Downtown. Parking is available for a fee. This 3-star Greenville hotel is smoke free.

  • 120 guestrooms or units
  • 7 levels
  • 11231 sq ft of conference space
  • 1043 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Greenville Station (1.7 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Greenville Downtown offers 120 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Oak and Honey - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 7.00 per night
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 7.00 per day (656 ft away)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Greenville Downtown Hotel
  • Residence Inn Marriott Greenville Downtown
  • Residence Inn Marriott Greenville Downtown Hotel
  • Hotel Residence Inn by Marriott Greenville Downtown Greenville
  • Greenville Residence Inn by Marriott Greenville Downtown Hotel
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  • Residence Inn by Marriott Greenville Downtown Greenville
  • Residence Inn Marriott Hotel
  • Residence Inn Marriott
  • Marriott Greenville Downtown
  • By Marriott Greenville
  • Residence Inn by Marriott Greenville Downtown Hotel
  • Residence Inn by Marriott Greenville Downtown Greenville
  • Residence Inn by Marriott Greenville Downtown Hotel Greenville

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.