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"I liked it because there is a place to eat and drink. What I didn't like was the doors would not open and shut because it was so cold out. You had to ... " More

By a verified traveler on Tue 10 Dec 2019

Hotel Description

Family-friendly 3-star hotel with indoor pool

Heart of Great Falls

You'll find The History Museum and Holiday Village Mall within a 15-minute walk of this Great Falls hotel. Meadow Lark Country Club and Great Falls Convention Center are also within 2 miles (3 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the indoor pool and perks like free self parking and a free airport shuttle.

Free WiFi, comfy beds

The 168 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and room service.

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Mar 22 - Mar 23

Suite, 2 Bedrooms, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, View (With Wetbar)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Great Falls- Convention Center ratings based on 28 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Holiday Inn Great Falls- Convention Center

Everyone (6) Family (2)
5 out of 5
I liked it because there is a place to eat and drink. What I didn't like was the doors would not open and shut because it was so cold out. You had to push and pull on them.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 19, 2019 by Patrick M.

Thank you for staying with us. The door issue you noted has been repaired.

1 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 22, 2019 by Patrick M

Sorry we were not able to meet your expectations.

4 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by Patrick M.

Thank you for staying with us.

1 out of 5

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jul 1, 2019 by Patrick M.

Thank you for staying with us - sorry to hear we did not meet your expectations.

2 out of 5
The property is pretty run down for a Holiday Inn The plug ins for the engine block heaters didn't work. I tried 6 different ones. The floor in the pool area is nasty dirty. We changed rooms due to a very slow shower drain. To find a room with a..... Slow shower drain. Oh and the long black hairs on the beds wasn't very appealing.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 10, 2019 by Patrick M.

We are in the midst of a multi million dollar renovation that is addressing many of the issues you noted. Our apologies you did not have a great experience and we hope we have the opportunity to serve you again once these items are remedied. Thanks.

2 out of 5

OK hotel but so many disappointments

Pros: The girls at the front desk were very nice and our granddaughter loved the front entrance water feature and stuffed animals.
Cons: A more accommodating manager.
We booked our hotel through Travelocity and were shocked our first night to discover that we were given a room directly over the pool. We had a toddler with us and were all exhausted from our travels. The yelling and screaming that went on until 9:30 or 10 PM was VERY annoying. When we asked the mgr the next day about why we were given the room, he said that we had requested it. NOT! But, we did see it on our reservation. Who knows how it came up but Beware! Next, we originally booked this hotel over another one because this hotel offered free breakfast. We paid for 3 adults but were only given 2 breakfast vouchers upon arrival and were told this was standard. This was new to us and we never noticed it when booking the room, so again, beware! The big disappointment was that they never cleaned our room. We left for breakfast for almost 1.5 hours. They never came. We then left the hotel for a few hours and they still never cleaned the room. With a toddler in tow, we needed at least clean towels and our garbage emptied, plus coffee for 3 in the AM (not the given 2). I called the front desk and they said it would be cleaned soon. We left from about 1:30 to almost 8PM and were so frustrated when we go back to our room to discover nothing had been done. I had to go and get clean towels at the front desk because the poor girl had no back up. Another night of pool noise and boys screaming and running in the halls at 12AM. Never again. Holiday Inn, you were a true disappointment.

Posted by on Aug 28, 2017

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3 out of 5

Nice stay

Stay was good. Only thing that was weird was check in time not tell 4pm.

Posted by on Sep 25, 2016

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3 out of 5

Adequate

Nice lobby; indoor waterfall. Friendly staff. Airport shuttle. The room description stated it could sleep 3 adults so we assumed it had a pull-out couch...it did not. Luckily they had a roll-away bed they brought up. The pool was nice with a kid slide but it was pure chaos in the pool area. No supervision. I wish the hot tub was adults-only but the kids thought it was just a mini-pool they could use; or I at least would have liked adult-hours for swim time. The bar/restaurant was nice;a little spendy for meals but drinks were good.

Posted by , from Oregon on Aug 24, 2015

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2 out of 5

Problems

We had a room on 5th floor. It was really nice room except for the black mold in tub and shower.  They cleaned it right away but only did half the job. Our flight was then cancelled so we had room on 1st floor. Same mold issue plus the room was so damp even the linens were pretty wet.  On a good note....staff was the most friendly I have ever encountered.

Posted by , from McHenry, IL on Aug 23, 2013

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4 out of 5

The room was clean and staff was nice

Pros: Close restaurants, Free Internet, Quiet
Cons: breakfast was not free but was discounted
We first booked this room for one night, but after spending one night with good sleep, we decided to extend our stay for another night. Would definitely stay here again.

Posted by , from Elk City, OK, USA on Sep 9, 2012

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About the Holiday Inn Great Falls- Convention Center

Location 1100 5th Street South, Great Falls, MT 59405

Property Features

Holiday Inn Great Falls- Convention Center offers its guests an indoor pool, a children's pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7500 square feet (697 square meters) and includes a conference center. The family-friendly Holiday Inn Great Falls- Convention Center also features a casino, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Great Falls hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • 7500 sq ft of conference space
  • 697 sq m of conference space
  • Casino
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Great Falls, MT (GTF-Great Falls Intl.) (7.3 km / 4.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Great Falls- Convention Center offers 168 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Great Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Holiday Inn Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10 per person (approximately)
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GREAT FALLS Holiday Inn
  • Holiday Inn GREAT FALLS
  • Holiday Inn Hotel GREAT FALLS
  • Holiday Inn Express & Suites Great Falls Hotel Great Falls
  • Holiday Inn Express And Suites Great Falls
  • Holiday Inn Great Falls Hotel
  • Holiday Inn Great Falls Hotel Great Falls
  • Holiday Inn Great Falls
  • Great Falls Convention Center
  • Holiday Inn Great Falls- Convention Center Hotel
  • Holiday Inn Great Falls- Convention Center Great Falls
  • Holiday Inn Great Falls- Convention Center Hotel Great Falls

You should know

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.