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Orsett Hall Hotel

4.0 star property
4-star boutique hotel with 2 bars/lounges

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Photo gallery for Orsett Hall Hotel

Indoor wedding
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior
Reception
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Hot Tub
  • Parking available
  • 24/7 front desk
  • Spa

Explore the area

Map
Prince Charles Avenue, Grays, England, RM16 3HS
  • Lakeside Shopping Centre
    ‪7 min drive‬
  • London Cruise Terminal
    ‪8 min drive‬
  • Bluewater Shopping Centre
    ‪16 min drive‬
  • London (STN-Stansted)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

Grays retreat .At this Grays hotel, you'll be within 3 miles (5 km) of Essex Wildlife Trust Thameside Nature Discovery Park and 6 miles (10 km) of Langdon Hills Country Park. Coalhouse Fort and Westley Heights Country Park are also within 6 miles (10 km).

What's nearby

  • Lakeside Shopping Centre - 7 min drive - 6.1 miles
  • London Cruise Terminal - 8 min drive - 6.6 miles
  • Festival Leisure Park - 12 min drive - 9.1 miles
  • Bluewater Shopping Centre - 16 min drive - 11.0 miles
  • Gravesend Gurdwara - 25 min drive - 18.3 miles

Getting around

  • Stanford-Le-Hope Station - 4 min drive
  • Stansted Airport (STN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Golden Sands - ‬5 min drive
  • ‪Bell Inn - ‬5 min drive
  • ‪Hardie Park Cafe - ‬5 min drive
  • ‪Mr Pickwicks - ‬6 min drive

About this property

Orsett Hall Hotel

4-star boutique hotel with 2 bars/lounges
Orsett Hall Hotel offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

The boutique Orsett Hall Hotel also features a terrace, a garden, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Grays hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Orsett Hall Hotel offers 56 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16 per person
  • Late check-out fee: GBP 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

How close is Orsett Hall Hotel to the airport?

Orsett Hall Hotel is 19.1 mi (26-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Orsett Hall Hotel have an airport shuttle?

Airport shuttle services are not available at Orsett Hall Hotel.

How close is Orsett Hall Hotel to the beach?

This hotel is 14.4 mi (26-min drive) from Thorney Bay Beach and 14.8 mi (32-min drive) from Bell Wharf Beach. Don't forget your sunscreen!

Does Orsett Hall Hotel offer free breakfast?

Free breakfast isn’t provided at Orsett Hall Hotel, but English breakfast is offered for a fee of GBP 16 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Orsett Hall Hotel?

No, there is no casino at this hotel.

What time is check-in at Orsett Hall Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Orsett Hall Hotel?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Orsett Hall Hotel have a pool?

Orsett Hall Hotel does not have a pool.

Does Orsett Hall Hotel have a restaurant?

Orsett Hall Hotel is home to Garden Restaurant, which features British cuisine.

Does Orsett Hall Hotel have a spa?

This hotel has a spa, which features body scrubs, body treatments, and mani/pedis.

How close is Orsett Hall Hotel to downtown Grays?

Orsett Hall Hotel is 2.3 mi away from Grays.

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 300 out of 572 reviews
Rating 8 - Good. 155 out of 572 reviews
Rating 6 - Okay. 64 out of 572 reviews
Rating 4 - Poor. 29 out of 572 reviews
Rating 2 - Terrible. 24 out of 572 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DEREK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Business stop over Restaurant was TOP TOP NOTCH Brilliant food Excellent hotel 10/10
Stayed 4 nights in Feb 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and surroundings were fine apart from lift noise
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but simplifiy check in

Great stay, lovely hotel, friendly staff. But checking in is a pain, needs to be simplified. After driving all day had to input everything except my shoe size, which took ages.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sheila

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful place to stay. Price was good too.
Stayed 1 night in Feb 2025

4/10 Poor

Debra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. Friendly helpful staff, lovely room, lovely food
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

spa and stay

room was extremely clean and very quiet just what we wanted
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a quiet location and hosted within a Large Manor House on very well kept grounds. The price of the room was not much more thank a premier inn which is why I booked the venue. The only reason I have not provided a top score is that the pillows on the bed were uncomfortable and the walls are thin. I could hear my neighbours tv and speaking until 12 midnight which wasn’t great. Also the bar was quite a distance from the main hotel and based in a newer section right at the back.
Stayed 2 nights in Jan 2025

2/10 Terrible

Matthew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is very nice and beautiful. But we only book for the spa, and we get to the hotel we were told that the spa is closed for new years day which was a disappointment for us , because it was our anniversary and we was looking forward to it .
Stayed 1 night in Dec 2024

4/10 Poor

D J

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Orsett hall 4 star hotel.

On arrival the night receptionist greeted us by putting out the cigarette he was smoking by the reception door. Then could not find our booking as it had not been printed out. When asked about our car we informed him it was in a ‘disabled bay’. We were allocated our room number 56 given the keys and told to follow the signs. Little did I know it was going to be a route march to the other end of the hotel up and down lots of stairs. Not good if you are disabled although there are lifts if you look for them. The room was reasonably clean but not as any of the advertised ones on the website. It had restricted head height with chairs underneath. The bed mattress was old lumpy and had springs “digging in’. The pillows were lumpy. The fitted wardrobe was dangerously loose and fell forward when you opened the door. The bed side lamp only turned off via the plug behind the bed side unit. The shower was cold the toilet was running water all the time. And the bathroom light fan was noisy & ran for twenty mins every time the door opened with no ‘night switch’ and had a light was hanging from the ceiling. The receptionist when we pointed out the problems was polite stating that she would inform her manager and that they would be in touch. (Still waiting at time of writing this.)
Light hanging from ceiling in bathroom
Dangerously loose built in wardrobe
Dirty Aircon vents above head area of bed.
Missing trim on dangerously loose wardrobe
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing staff but hell is other guests

We stayed for the Christmas period while visiting family in London. The hotel was easy to find and the grounds were lovely. Unfortunately our trip was ruined slightly by an extremely noisy room next to ours. The staff were incredibly understanding and moved us to another room without question. However you can still clearly hear other rooms, so if you are sensitive to noise keep that in mind.
Stayed 3 nights in Dec 2024

8/10 Good

Sunny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allocated a loft room which was below our expectation compared with what we saw on the website when making the booking, and previous positive experience of the hotel. They need to maintain their standards for all customers without exception. The menu options available very critical as well. But generally exceptional.
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Traveled with partner
Reception staff were not helpful when we booked In.Air conditioning was not working needed filter changed we had to move to another room.Overall disappointing booked for February but have cancelled.
Stayed 1 night in Dec 2024

10/10 Excellent

asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Bob Daniel

Stayed 1 night in Dec 2024

4/10 Poor

Anjali

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed for 2 nights. Room was lovely and comfortable. Unfortunately the functions we attended were in rooms which were far too cold. Despite dressing up for the occasions virtually all had to keep coats or jumpers on. A shame! We are still recovering from colds. Breakfast in the Garden Brasserie again, the room was cold. Asked for a poached egg, this was not possible. Would expect a request to be met after paying £16 for the breakfast. Very disappointed!
Stayed 2 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zehra

Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024