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ibis London Thurrock M25

3.0 star property
3-star hotel near Lakeside Shopping Centre

Choose dates to view prices

Photo gallery for ibis London Thurrock M25

Exterior
Lobby
Premium bedding, in-room safe, desk, soundproofing
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Lakeside Shopping Centre
    ‪3 min drive‬
  • Place, Bluewater Shopping Centre
    ‪6 min drive‬
  • Place, Orchard Theatre
    ‪6 min drive‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(14 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

In Grays .Stay at this Grays hotel and you'll be within 2 miles (3 km) of Lakeside Shopping Centre and 9 miles (15 km) of Orchard Theatre. Also within 9 miles (15 km) are Bluewater Shopping Centre and Victoria Road Stadium.

What's nearby

  • Lakeside Shopping Centre - 3 min drive - 1.5 miles
  • Bluewater Shopping Centre - 6 min drive - 3.1 miles
  • Orchard Theatre - 6 min drive - 4.1 miles
  • Darent Valley Hospital - 7 min drive - 4.1 miles
  • Brands Hatch Circuit - 15 min drive - 12.9 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Mr Chippy - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Greggs - ‬3 min drive

About this property

ibis London Thurrock M25

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1998
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property grounds
Best Western Thurrock Hotel
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very Good, 710 reviews
$71 nightly
The price is $85
Nov 23 - Nov 24
Total with taxes and fees
Best Western Thurrock Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 28-inch TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

How close is ibis London Thurrock M25 to the airport?

Ibis London Thurrock M25 is 14.1 mi (29-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Thurrock M25?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at ibis London Thurrock M25 on Nov 9, 2025 start from $53.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Thurrock M25 have an airport shuttle?

Airport shuttle services are not available at ibis London Thurrock M25.

Does ibis London Thurrock M25 offer free breakfast?

Free breakfast isn’t provided at ibis London Thurrock M25, but full breakfast is offered for a fee of GBP 12.00 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at ibis London Thurrock M25?

No, there is no casino at this hotel.

What time is check-in at ibis London Thurrock M25?

Check-in start time: 3:00 PM; Check-in end time: 10 AM.

Is there free parking at ibis London Thurrock M25?

Free parking is not available at this hotel.

Does ibis London Thurrock M25 have a pool?

Ibis London Thurrock M25 does not have a pool.

Does ibis London Thurrock M25 have a restaurant?

Yes, there is a restaurant on site.

Does ibis London Thurrock M25 have a spa?

There are no spa services available at this hotel.

How close is ibis London Thurrock M25 to downtown Grays?

Ibis London Thurrock M25 is 0.9 mi away from West Thurrock.

ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 401 out of 1011 reviews
Rating 8 - Good. 341 out of 1011 reviews
Rating 6 - Okay. 134 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 83 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jerillee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

8/10 Good

Marius Cornelius

Stayed 2 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Adriana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE. CONVENIENT LOCATION FOR OUR PURPOSES.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Farhad

Stayed 1 night in Jul 2025

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christina, Courtice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great!!! Very professional. The property is very nice, not a high level hotel but pretty close. There is no room fridge or telephones, but everything else you would expect in a higher mid tier hotel
Stayed 1 night in Jul 2025

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was generally ok except for smelly bathroom drain in the summer. I kept bathroom door closed to keep smyout.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a 4 star

Check in was nice quick and easy staff was great room was good for the price bed was a litfle hard for my liking (i like a softish bed) but only stayed 1 night so was ok only downfal is no aircon there is a aircon unit but it dosnt really call the air it just regulats the air
Stayed 1 night in Jul 2025

2/10 Terrible

Alison

Stayed 1 night in Jun 2025

8/10 Good

Gary

Traveled with family
Liked: Staff & service, amenities
Ok
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Business traveler
Liked: Staff & service
Broken window latch, noisy people outside window all night
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Bosa

Stayed 1 night in Jun 2025

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service

Too small and bad smell

The drains smelled really bad - we complained but nothing was done. It was unbearable. The room was supposed to be a twin but it was far too small for two people
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Great hotel

Nice hotel, with plenty of parking. Quick and easy check in. Room was nice, clean and comfortable. Bathroom was nice and clean, good shower and nice soft towels. Bar/restaurant was nice. Reasonably priced although limited selection of drinks available and by the second night they had run out of Magners. Only issue I had was 2 light bulbs out in my room, making one side of the room very dark, I spoke to reception on the Friday night who said maintenance had finished work for the day and she would leave a message for them to fix on the Saturday. Came back to my room on Saturday night and they hadn’t been changed. Overall a very good stay, nice hotel, will definitely stay again.
Bathroom
Bathroom
Entrance to room
Seat by window
Stayed 2 nights in Jun 2025

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service

OK

It suits .. the staff are good… the location works for me … it’s not the Hilton, but it’s OK
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 4 nights in Jun 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very hot in room
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Firmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, but not toilet paper...weird
Stayed 2 nights in May 2025

2/10 Terrible

Rita

Stayed 3 nights in Jun 2025

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in May 2025