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By a verified traveler on Sun 06 Oct 2019

Hotel Description

Gaylord guestrooms with free WiFi

In Gaylord

You'll be within half a mile (1 km) of Otsego County Historical Museum and 2 miles (3 km) of Bavarian Falls Park with a stay here. Call of the Wild Museum and Otsego County Sportsplex are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 117 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$54* Per night/room Jun 14 - Jun 15

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Gaylord ratings based on 19 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Gaylord

Everyone (9)
4 out of 5

Posted by on Oct 6, 2019

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3 out of 5

Posted by on Aug 28, 2019

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1 out of 5
Room was really dirty. Had to be moved to another room. The room they moved me to wasn’t much better. It had dead bugs in the sheets. Would not recommend this hotel until it’s refurbished and cleaned up.

Posted by on Jul 23, 2019

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5 out of 5

Posted by on Jan 5, 2019

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4 out of 5
We were impressed at the breakfast, best of all the places we stayed. Large room for eating. Also, the Mexican restaurant across the street is fantastic! Starbucks is also close.

Posted by on Jul 1, 2018

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4 out of 5

Served our purpose

Location: Easy exit and entrance back on the interstate hwy.
Pleasant experience. Only drawback was the hot-tub wasn't working for the 2 day stay.

Posted by , from Michigan on Aug 11, 2016

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1 out of 5

Lying staff; canceled reservation

Desk clerk said Travelocity cancelled our reservation, a lie. She refused to talk to Teavelocity staff or manager - would not answer phone or take our phone. Reservation was for $109. She had rooms for $219 or $309. Called police on us to be removed from property.

Posted by on Aug 8, 2016

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3 out of 5

Hotel is a 5, staff is a 2

The hotel is fine, it's old and not renovated or even really kept up. The staff was short and not helpful at all. Got different information from every front desk associate. Told there was no possible way for early check in and to come after 4 when check in is at 3. We got there at 2:50 and were easily checked in. Then housekeeping let themselves into our room and asked "what we think we're doing here because check in isn't for 5 minutes". Save yourself the hassle, go anywhere else.

Posted by , from San Diego on Jul 28, 2015

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Comment from Hotel Management

Nov 16, 2015 by Kate Holness

We apologize you were not satisfied with your stay.

2 out of 5

Would not stay again

Pros: Not much
Cons: Cleanliness of room, smell of room and bathrooms. There is no elevator so If you are elderly or have a lot of luggage.....good luck!
We requested a non smoking room, which we were given. However upon entering the room there was an overwhelming smell of fragrance and then a cigarette smell. Also upon entering the building where our room was located, there was debris from the hotel walls falling apart. We were able to switch rooms, however in the 2nd room the bathroom had a strong smell of mold and the freezer in the mini frig had not been cleaned, Im assuming since I found a leftover, melting ice cream bar in the freezer which by the way was defrosting and leaking water into the frig underneath. Only positive was they did have hot food with their complimentary continental breakfast. I would Never stay there again, and I used to be a resident in this town.

Posted by , from Michigan on Jul 22, 2015

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Comment from Hotel Management

Nov 16, 2015 by Kate Holness

We apologize u you were not comfortable with you accommodations. Please consider staying with us once our renovations have been completed.

2 out of 5

It is a cheap hotel.

Pros: Free Internet, Quiet
Cons: Poor breakfast
The room itself looked very clean but the bathroom curtain reeked very sour. It also had a very nice large swimming pool. Just don't count on the free breakfast. They push you to buy a larger breakfast and you will soon know why. It was a farce. When we left, we ate a breakfast bar in the car. They should not advertise a free breakfast.

Posted by , from Indiana on Sep 2, 2012

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About the Quality Inn Gaylord

Location 137 West St, Gaylord, MI 49735

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Gaylord offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. An arcade/game room, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free. This Gaylord hotel is smoke free.

  • 117 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , RV, bus, truck parking


  • Airport: Pellston, MI (PLN-Pellston Regional) (81.9 km / 50.9 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Gaylord
  • Quality Inn Gaylord
  • Gaylord Quality Inn
  • Quality Inn Gaylord Hotel
  • Quality Inn Gaylord Gaylord
  • Quality Inn Gaylord Hotel Gaylord

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.