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4.2 out of 5

" Clean room staff was very friendly. Really enjoyed my stay " More

By a verified traveler on Sun 24 Jan 2021

Hotel Description

Hotel perfectly located for exploring Gaylord

City center stay

You'll find Otsego County Historical Museum and Bavarian Falls Park within 2 miles (3 km) of this hotel. Call of the Wild Museum and Otsego Memorial Hospital are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 92 guestrooms also offer free WiFi and TVs with cable channels. DVD players, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Gaylord ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Gaylord

Everyone (9) Couples (3) Family (9)
4 out of 5
Clean room staff was very friendly. Really enjoyed my stay

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 22, 2021 by Manager

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Jan 23, 2021

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Comment from Hotel Management

Feb 22, 2021 by Manager

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jan 16, 2021

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Comment from Hotel Management

Feb 22, 2021 by Manager

Thank you for staying with us. We appreciate your feedback!

5 out of 5
The lobby was really cute when you walked in. Very warm and inviting. Coffee/tea available

Posted by , from Allendale, MI on Oct 5, 2020

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Comment from Hotel Management

Oct 31, 2020 by General Manager

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 17, 2020 by General Manager

Thank you for staying with us. We appreciate your feedback!

5 out of 5
For me "curb appeal" is a big deal. Property is well taken care of inside and out.

Posted by , from Eau Claire on Mar 14, 2020

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Comment from Hotel Management

Jun 23, 2020 by Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

4 out of 5
Friendly helpful staff and clean rooms. I really don’t want to say more but this app made me, lol

Posted by on Dec 27, 2019

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Comment from Hotel Management

Jun 23, 2020 by Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

5 out of 5
Our room was very clean and the bed comfortable. The staff was friendly. The breakfast available was plentiful and there was a wide variety.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Jun 23, 2020 by Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

5 out of 5
It was very clean and the staff was very friendly.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 7, 2019 by General Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

4 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 7, 2019 by General Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

About the Best Western Gaylord

Location 1201 W. Main St, Gaylord, MI 49735

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Indoor pool
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Indoor pool
  • Spa tub

Property Features

Best Western Gaylord offers its guests an indoor pool, a spa tub, and a fitness center. There's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 800 square feet (72 square meters). The business-friendly Best Western Gaylord also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Gaylord hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • 800 sq ft of conference space
  • 72 sq m of conference space
  • To-go breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cherry Capital Airport (TVC) (100.3 km / 62.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Gaylord offers 92 air-conditioned accommodations with DVD players and safes. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GAYLORD Holiday Inn Express
  • Best Western Gaylord Hotel
  • Holiday Inn Express Hotel GAYLORD
  • Holiday Inn Express Gaylord Hotel Gaylord
  • Holiday Inn Gaylord
  • Holiday Inn Express Gaylord Hotel
  • Holiday Express Gaylord
  • Holiday Inn Gaylord
  • Best Western Gaylord Hotel
  • Best Western Gaylord Gaylord
  • Best Western Gaylord Hotel Gaylord
  • Holiday Inn Express Gaylord Hotel Gaylord

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.