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4.1 out of 5

"Friendly helpful staff and clean rooms. I really don’t want to say more but this app made me, lol " More

By a verified traveler on Fri 27 Dec 2019

Hotel Description

Hotel perfectly located for exploring Gaylord

City center stay

You'll find Otsego County Historical Museum and Bavarian Falls Park within 2 miles (3 km) of this hotel. Call of the Wild Museum and Otsego County Sportsplex are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 92 guestrooms also offer free WiFi and TVs with cable channels. DVD players, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Mar 2 - Mar 3

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Best Western Gaylord ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Gaylord

Everyone (6) Couples (2) Family (7)
4 out of 5
Friendly helpful staff and clean rooms. I really don’t want to say more but this app made me, lol

Posted by on Dec 27, 2019

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5 out of 5
Our room was very clean and the bed comfortable. The staff was friendly. The breakfast available was plentiful and there was a wide variety.

Posted by on Dec 22, 2019

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5 out of 5
It was very clean and the staff was very friendly.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 7, 2019 by General Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

4 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 7, 2019 by General Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

5 out of 5
Room was very clean and well-appointed. Big screen. Big fridge. Room even smelled clean. Nice job.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Nov 7, 2019 by General Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

5 out of 5
It was very new and clean. Close to pool and to the pool. We will come back again.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Nov 7, 2019 by General Manager

Thank you so much for your feedback. We are so glad your enjoyed your stay with us here at the Best Western Gaylord.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 23, 2019 by General Manager

Thank you, we are glad you enjoyed your stay with us at the Best Western Gaylord.

2 out of 5
Did not stay water boiler didn't work no hot water

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by General Manager

I do apologize that the boiler broke it was an unforeseen circumstance. But thank you so much for your feedback we greatly appreciate it.

5 out of 5
The room is super clean and equipped with microwave and frig. It is better than some four star hotels I have been to.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 20, 2019 by General Manager

Thank you so much for your feedback we greatly appreciate it.

5 out of 5

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jul 15, 2019 by General Manager

Thank you, we here at the Best Western of Gaylord greatly appreciate all guest feedback.

About the Best Western Gaylord

Location 1201 W. Main St, Gaylord, MI 49735

Property Features

Best Western Gaylord offers its guests an indoor pool, a spa tub, and a fitness center. There's a coffee shop/café on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 800 square feet (72 square meters). The business-friendly Best Western Gaylord also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Gaylord hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • 800 sq ft of conference space
  • 72 sq m of conference space
  • Buffet breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Traverse City, MI (TVC-Cherry Capital) (93.4 km / 58 mi)
  • Parking: Free self parking

Room Amenities

Best Western Gaylord offers 92 air-conditioned accommodations with DVD players and safes. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GAYLORD Holiday Inn Express
  • Best Western Gaylord Hotel
  • Holiday Inn Express Hotel GAYLORD
  • Holiday Inn Express Gaylord Hotel Gaylord
  • Holiday Inn Gaylord
  • Holiday Inn Express Gaylord Hotel
  • Holiday Express Gaylord
  • Holiday Inn Gaylord
  • Best Western Gaylord Hotel
  • Best Western Gaylord Gaylord
  • Best Western Gaylord Hotel Gaylord
  • Holiday Inn Express Gaylord Hotel Gaylord

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Grayling-Hotels-Best-Western-Gaylord.h511-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.