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"We checked in and the room with king size bed we paid for wasn't available " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

Enjoy the indoor pool at this Gaylord hotel

In Gaylord

Your stay at this Gaylord hotel places you within a 10-minute walk of Bavarian Falls Park and Call of the Wild Museum. Also, Otsego County Historical Museum is within half a mile (1 km) and Gaylord Discovery Center is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A business center, luggage storage, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 96 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Jan 3 - Jan 4

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility Bathtub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Baymont by Wyndham Gaylord ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham Gaylord

Everyone (14) Couples (1) Family (1)
1 out of 5
DO NOT STAY HERE !! Our room was very , very small and dirty. The staff was rude , ice machine broken on second floor. There was mold in the bathroom along with the walls being dirty. Not worth the high price. Loud at night and apparently it’s ok to smoke pot in your rooms. GROSS!!

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Michelle Pearson

Hi Daniel, I would be interested in knowing which staff members were rude. We have several new employees and would like to look in to this. We do not allow smoking of any kind in the building. We have signs posted for no smoking. Unfortunately, not everyone follows the rules. When we can narrow down exactly what room is doing it, we take action. I will dig in to the bathroom situation when I figure out which room you were in. It must not of been mentioned to the desk, as I have no Maintenance slips on it. I apologize you had a less than satisfactory stay.

3 out of 5
We checked in and the room with king size bed we paid for wasn't available

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by se

I apologize that you weren't put in the room you paid for. What were you put in? We try to keep a king room with a king room if we have to upgrade because room isn't ready. We look forward to seeing you in your future stays.

3 out of 5

Posted by on Sep 1, 2020

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Comment from Hotel Management

Sep 10, 2020 by KT

Thank You for taking the time to leave us a review.

3 out of 5

Posted by on Jul 19, 2020

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Comment from Hotel Management

Aug 14, 2020 by Kayla Thrush

Thank You for taking the time to leave us a review.

5 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 21, 2020 by Michelle P.

Thank you for choosing Baymont by Wyndham. We look forward to seeing you again!

3 out of 5
It was ok. The pool was filmy The hotel appeared clean and up to date.

Posted by , from Gaylord MI on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by KT

Thank You for taking the time to leave us a review, we greatly appreciate your feedback. I will have maintenance check into the pool having a film. They do daily testing on it.

4 out of 5
Clean rooms and courteous staff. Easy access to interstate fuel and food nearby.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by KT

Thank You for leaving us such a kind review at Baymont By Wyndham. We greatly appreciate your feedback.

4 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by KT

Thank you for taking the time to leave us a review at baymont By Wyndham. We greatly appreciate your feedback.

5 out of 5

Posted by on May 6, 2019

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Comment from Hotel Management

May 9, 2019 by KT

Thank you for your kind review at The Baymont.

5 out of 5
The pool was so warm and relaxing, and I appreciated the 24hour coffee machine :) The pillows were the softest ever, and we really thought the breKfast was great!

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by KT

Thank you for your kind review at The Baymont.

About the Baymont by Wyndham Gaylord

Location 510 S Wisconsin Ave, Gaylord, MI 49735

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Baymont by Wyndham Gaylord offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. Baymont by Wyndham Gaylord also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front desk safe. Self parking is free. This Gaylord hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Baymont by Wyndham Gaylord offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Gaylord hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Gaylord
  • Baymont Inn Hotel Gaylord
  • Gaylord Baymont Inn
  • Baymont Inn Gaylord Hotel
  • Baymont Inn & Suites Gaylord Hotel Gaylord
  • Baymont Inn And Suites Gaylord
  • Baymont Wyndham Gaylord Hotel
  • Baymont Wyndham Gaylord
  • Gaylord Baymont Inn
  • Baymont Inn & Suites Gaylord Hotel Gaylord
  • Baymont Inn Gaylord
  • Baymont Inn Suites Gaylord
  • Baymont by Wyndham Gaylord Hotel
  • Baymont by Wyndham Gaylord Gaylord
  • Baymont by Wyndham Gaylord Hotel Gaylord

You should know

  • Pool access available from 9 AM to 11 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.