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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property
Gaylord guestrooms with comfy beds

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Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Indoor pool, sun loungers
Exterior
Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
525 Dickerson Road, Gaylord, MI, 49735
  • Bavarian Falls Park
    ‪1 min drive‬
  • Gaylord Discovery Center
    ‪1 min drive‬
  • Otsego County Sportsplex
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gaylord

In Gaylord .You'll find Otsego County Historical Museum and Bavarian Falls Park within 2 miles (3 km) of this hotel. Call of the Wild Museum and Otsego Memorial Hospital are also within 2 miles (3 km).

What's nearby

  • Bavarian Falls Park - 1 min drive - 0.7 miles
  • Call of the Wild Museum - 1 min drive - 0.7 miles
  • Gaylord Discovery Center - 1 min drive - 1.2 miles
  • Otsego County Sportsplex - 2 min drive - 1.2 miles
  • Gaylord's City Elk Park - 2 min drive - 1.4 miles

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 51 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Culver's - ‬20 min walk
  • ‪Qdoba Mexican Eats - ‬16 min walk
  • ‪Marathon Gas & SUBWAY - ‬5 min drive

About this property

Holiday Inn Express & Suites Gaylord by IHG

Gaylord guestrooms with comfy beds
Holiday Inn Express & Suites Gaylord by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Gaylord by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Gaylord hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Exterior

Comfort Inn & Suites Gaylord

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 614 reviews
$136 nightly
The price is $151
Oct 6 - Oct 7
Total with taxes and fees
Comfort Inn & Suites Gaylord

Property amenities

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Frequently asked questions

How close is Holiday Inn Express & Suites Gaylord by IHG to the airport?

Holiday Inn Express & Suites Gaylord by IHG is 48.6 mi (51-min drive) away from the Pellston, MI (PLN-Pellston Regional) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites Gaylord by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Gaylord by IHG.

Does Holiday Inn Express & Suites Gaylord by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Gaylord by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Gaylord by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Gaylord by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Gaylord by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Gaylord by IHG have a pool?

Holiday Inn Express & Suites Gaylord by IHG features an indoor pool.

Does Holiday Inn Express & Suites Gaylord by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Gaylord by IHG to downtown Gaylord?

Holiday Inn Express & Suites Gaylord by IHG is 0.7 mi away from Gaylord.

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 505 reviews
Rating 8 - Good. 94 out of 505 reviews
Rating 6 - Okay. 28 out of 505 reviews
Rating 4 - Poor. 23 out of 505 reviews
Rating 2 - Terrible. 28 out of 505 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Breakfast was not stocked well. Other than that great place.
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. The rooms perfect.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dillon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Found a needle and a peanut would not recommend staying here
Found a needle I’m scared room was dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fairly clean, staff was kind. Light bulb was faint and they were not able to replace for me.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical HI Express with expected amenities. Only real downside is that its location is right next to I75, a major freeway. Could hear loud traffic noises throughout my time here.
Stayed 1 night in May 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet but the free breakfast sucked oatmeal was like over cooked soup, milk for cereal was not cold. When I booked the room it said private hot tub but no hot tub on the premises was very disappointed
Stayed 1 night in May 2025

2/10 Terrible

YANA

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Casey

Place was comfortable and roomy. Jet tub was amazing.
Stayed 1 night in May 2025

8/10 Good

Ashley

Stayed 1 night in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stranded in a power outage

I booked a room on Expedia/Hotels.com and they had no rooms!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful!

Unfortunately, my husband got in an accident while we were in town, and the young man on duty was so very kind and helpful to me; getting me a taxi to the hospital, etc. He was excellent. I’m sorry I don’t remember his name.
Stayed 1 night in Apr 2025

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was very clean. the room is 0verpriced because the town is flood with workers repairing infrastructure after the ice storm. nice hotel. its worth 130 per night
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Upon arrival- I was given keys to my room and when I went up to the room on the third floor someone was already checked into the room. I had two young children with me and the situation was embarrassing for us and the person in the room. To have staff miss that someone was already in the room they gave me was very odd and frustrating, We then had to haul all of our belongings back downstairs to get into a different room. It was later evening when we checked and we just wanted to get settled down for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Lorrie, Kalamazoo

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Management!!!

We stayed for what we thought was going to be one night due to bad road conditions but ended up staying the whole weekend! Crystal, the manager, was absolutely fantastic! They struggled with housekeeping staff and Crystal and the rest of the employees went above and beyond to clean the rooms themselves to accommodate the larger than anticipated number of guests staying that weekend. Due to understaffing of the housekeeping staff we had a very long wait to check in. However, Crystal the manager handled everything with such professionalism and really went above and beyond by comping us our stay and upgrading us to a king suite. She took a bad situation of understaffing and made it more than right by extending a free night’s stay to all of us that were waiting to check in. Now that’s fantastic management skills! The hotel was super clean and the room was great! We stayed in a king suite with a jacuzzi tub and it was fantastic! Huge room with large bathroom, living room area and separate room with a bed. It was just what we needed to be able to relax and reconnect. The staff here really stepped up and had all hands on deck helping out from cleaning rooms, serving breakfast, managing the front desk, and clearing the heavy snow. You could tell that Crystal’s management and leadership was top notch! Breakfast was excellent as always! They even had a nice little assortment of treats and goodies to put on your pancakes. I’m sure the kids loved it! We will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Understaffed but very helpful and friendly people
Stayed 1 night in Feb 2025

4/10 Poor

Nickolas

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Walk in shower, floor walls, slippery. Almost fell, safety hazard. Water pressure of shower poor.
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short weekend visit to go skiing at Tree Tops

The small couch in room cushions had some noticeable spots Indoor pool just did not look clean so we didn't go in, was looking forward to getting into a pool
Stayed 1 night in Feb 2025

6/10 Okay

Tiffany

Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly, hotel clean and new. Beds and pillows amazingly comfortable (and I am super picky). Water pressure doesn't knock your socks off, but manageable. Beyond my expectations for a HI Express! Nice work.
Stayed 1 night in Feb 2025