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American Alpine Lodge

2.5-star property
833 W Main St, Gaylord, MI 1-855-201-7819

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2.9 out of 5
See all 32 Travelocity Reviews

"The hotel was a little outdated, but clean and very cool.... Would definitely stay again. " More

By a verified traveler on Tue 29 Jun 2021

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Gaylord hotel

In Gaylord

Within a 15-minute walk of the hotel, you'll find Otsego County Historical Museum and Bavarian Falls Park. Also, Call of the Wild Museum is within half a mile (1 km) and Otsego County Sportsplex is within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. An indoor pool is provided and the front desk is staffed around-the-clock.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 130 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Safes, ironing boards, and desks are also available. Housekeeping is available once per stay.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$77* Per night/room Oct 1 - Oct 2

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

American Alpine Lodge ratings based on 32 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for American Alpine Lodge

Everyone (17) Couples (4) Family (9)
2 out of 5
Location was great. Room was old and dirty. No canals on the TV.

Posted by on Sep 3, 2021

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Comment from Hotel Management

Sep 3, 2021 by Elizabeth

Thank you Darrell for your review. We are happy you liked the location. We are very sorry for the condition of your room. This is an older building and we are working on some updates. We are also having some minor issues with the cable right now. We have working tv channels but are in the process of updating our channel guide. We appreciate your feedback and will pass your comments along to housekeeping and upper management. We should have these improvements made in time for your next stay here in Gaylord Michigan. We hope you have a wonderful holiday weekend!

2 out of 5
Property needs a major overhaul. Room was musty moldy smelling. Carpeting and hallways was gross and dirty. Would have asked for refund the minute I walked in my room if I would have had another place to go. No breakfast. No lounge/bar/restaurant. Although after seeing room probably wouldn't have liked that either. Just disappointing for what the pictures looked like :(

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by Elizabeth

Thank you Jeanna for your review. We are so sorry for the disappointing experience you had here at the American Alpine Lodge. We understand the lack of breakfast at this time can be disappointing and we hope to get our breakfast program running again as soon as we can attain more staff. This is an older building and we are working on some updates. The front desk is always staffed and available to assist guests with any needs that arise. We value your feedback and will pass your comments on to upper management. We hope you have a wonderful rest of your summer.

1 out of 5
The room was extremely unkept. Coffee pot didn’t work. Bath mat had a boot print on it. Tub was very stained or dirty. Bed was fixed with new wood pieces Uber it to hold it up and the old piece was left there. Bedding looked clean. I asked for towels at 9:50 and then walked by the pool, got back to the room and told my peeps the pool is open until 11, so we decided to get suits on and go to the pool. We walk down and it’s 10:05ish and the lights are out and a paper sign over the one I had just read 10/15 min ago saying closes at 10:00! Went to front desk and he tried to say someone removed the previous sign. Checked out today and told the lady about it and she said yes it has always been that way! So I told her her sign says 11 “what sign” the permanent one on the pool doors! Seriously, we didn’t complain about the condition of the room because the beds were clean and it was the only hotel with vacancy! I did let her know today though! DO NOT BOOK HERE IF YOU DONT HAVE TO!

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 13, 2021 by Elizabeth

Thank you for your review. We are very sorry about the condition of your room. This is an older building and we are working on some updates here. We are also sorry for your disappointment in not being able to swim that night. The front desk updated the sign as soon as he was notified that it had been removed. We are glad you had a good night sleep and a room to stay in on a busy weekend. We hope you enjoy the rest of your summer.

2 out of 5
I walked in to check-in and was told to wait for "her" to get back, because he didnt start for another 20 mins. I seen a sign that said no breakfast, so i asked the man standing there and he said no there was no breakfast, i said dang i even called in here last week to ask and he said no you didnt. I said well im not lying, i called and asked about breakfast and the pool. He said well noone here told you that, basically kept telling me i was lying about calling after trying to tell him this was the only hotel i called about, i wasnt upset about the breakfast, but the way the guy treated me 40 seconds after stepping in to the hotel. The girl came up, got me checked in, was super nice. We get to our room, with 2 small children and the bed sheets had not been changed from the last person staying there. Ive worked housekeeping in a hotel and know for a fact these were dirty used wrinkled sheets, i have pictures. Between 2 sleeping babies and the rude man now running front desk, i put one of my blankets on the bed and we sleep in it anyways expecting housekeeping to come the next day and change them out. We leave all day for a wedding, get back around 11 again and surprise, housekeeping didnt come to our room or another guests staying that was also there for wedding. So i had to go to the front desk and ask for towels and bed sheets from rude man. He gave me 2 towels and said he didnt have any sheets and would have to go down to housekeeping, like he didnt want to go.

Posted by on Jul 9, 2021

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5 out of 5
The hotel was a little outdated, but clean and very cool.... Would definitely stay again.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 4, 2021 by Elizabeth

Thank you for you review!! We are so glad you enjoyed your stay!

4 out of 5
This is always a good place to stay if you're on a budget. The pool area is great, the rooms are clean and the staff is friendly. It is a little run down and outdated but those are really they only downsides.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by Elizabeth

Thank you for your review!!

1 out of 5
People were very generous with their reviews. The room was something out of a horrors movie. Stains on the carpets, walls, the beds were uncomfortable and in horrible shape, the shower didn't hold a steady temp, the filthy tub filled with water, TV barely worked and the remote control wast disgusting and sticky. The pool and hot tub were clean and enjoyable. But that is the extent of my praise.

Posted by , from Mt. Pleasant, Mi on Sep 20, 2020

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Comment from Hotel Management

Sep 30, 2020 by Jamie front desk manager

I am sorry you had to experience all of this during your stay. I would've been upset as well! I hope you spoke with the front desk so we could get maintenance to see if we can fix any problems for you or another guest so they weren't uncomfortable as well. At any rate, I wish your experience would have been more pleasant! Again I am truly sorry.

2 out of 5
My name is Joe Findley are use Travelocity to make my reservation for Saturday night I was given confirmation that my reservation was made when I showed up to the motel it was 2 AM on Saturday and they told me their system was stuck on Friday still so he couldn’t look me up I drove two hours to get there and I was told if I wanted a room I had to pay cash I’m looking for some kind of compensation so kind of help please thank you

Posted by , from Gaylord mi on Aug 3, 2020

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2 out of 5
The room was not clean! The bathroom was absolutely disgusting. They let kids roam whenever, play on the piano when people are trying to sleep... Will never recommend or stay there again.... Very disappointed...

Posted by on Jul 18, 2020

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Comment from Hotel Management

Jul 28, 2020 by Jamie front desk manager

So terribly sorry sorry about your stay with us. The piano is not supposed to be used after 9pm so that should've been addressed and if you told front desk about it they should have told kids to stop that is our fault. I hope to see you again and things like this don't go on.

4 out of 5
Property is located right next to a strip mall with a Starbucks and a Grocery store. That's nice!

Posted by on Jun 23, 2020

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Comment from Hotel Management

Jul 28, 2020 by Jamie front desk manager

Thank you for your feedback of the American Alpine Lodge. We have so many places within walking distance.

About the American Alpine Lodge

Location 833 W Main St, Gaylord, MI 49735

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly American Alpine Lodge also features an indoor pool and an elevator. Free self parking is available. This Gaylord hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 2 levels
  • Business center (24 hours)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

American Alpine Lodge offers 130 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling on site
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.65 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking and access to the heated pool

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Heated pool access
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 11.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • American Alpine Lodge Gaylord
  • American Alpine Gaylord
  • Alpine Hotel Gaylord
  • Alpine Hotel Gaylord
  • Gaylord Best Western
  • Best Western Gaylord
  • American Alpine Lodge Hotel
  • American Alpine Lodge Gaylord
  • American Alpine Lodge Hotel Gaylord

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.