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4.3 out of 5

"The staff at check in was friendly, however he stopped attending to us while checking us in to resolve some other issues of people who asked him to do ... " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

4-star hotel near Alhambra, connected to a shopping center

Heart of Granada

With a stay at this Granada City Center hotel, you'll be steps from Calle Navas and Fuentes de las Batallas. Cuesta de la Alhacaba and Murallas del Albayzin are also within half a mile (1 km).

Renovated in 2016

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Classic Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Melia Guest Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room 2 adults + 1 child

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Melia Granada Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Granada Hotel

Couples (2) Family (1)
3 out of 5
The staff at check in was friendly, however he stopped attending to us while checking us in to resolve some other issues of people who asked him to do small things. It made me feel less important than the people who came after me to ask the staff to do some things for them. Check in staff could have asked those other clients to wait for a few minutes to finish our check in. It’s a matter of respect. Check in staff upset one client (myself and my party) while pleasing other two clients who were in line behind me. I did not say anything to him because I thought it would prolong the check in process with the discussion, but better training from the supervisor would be in order.

Posted by , from MAnlius on Oct 10, 2022

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Comment from Hotel Management

Oct 31, 2022 by Rosario Paz Bolaños ~ Guest Experience Manager

Dear Elena, First and foremost, we would like to extend a big thank you for choosing Meliá Granada in your recent stay in the city of the Alhambra. Following your feedback, we would like to sincerely apologize for the inconveniences encountered upon arrival. We definitely consider our human team to be one of the great assets within the hotel and we are really sorry that this was not reflected when welcoming you to the hotel. Please rest assured that we will for sure take your comments on board in order to avoid this from happening again. We really hope you can forget about this inconvenience and it not let stop you from visiting us again in the future. We wish that in spite of this you enjoyed the remaining of your stay and your visit to Granada. The entire team looks forward to receiving you back.Kind regards,

5 out of 5
Staff was efficient, friendly and helpful. Room was clean and quiet. Breakfast was excellent. Great location!

Posted by on Oct 8, 2019

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Comment from Hotel Management

Nov 24, 2019 by Guest Experience Manager - Meliá Granada

Dear guest, On behalf of the entire Meliá Granada team, we would like to thank you for your wonderful review after your recent stay. We look forward to welcoming you in the near future. Kind regards, Rosario Paz Bolaños Guest Experience Manager

4 out of 5
Great location. Nice hotel, great breakfast, friendly staff

Posted by on Sep 11, 2019

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5 out of 5
Beautiful, spacious with all amenities and located in city center. The cab driver said this is THE place to be were activities are happening. Music & party in the streets this weekend, families out past midnight. Everything in walking distance if you like walking and discover cool places. Try Castellana restaurant across from hotel, fish and tapas are wonderful and especially Mendez Moya vino and Andalusia cerveza. Love this place.

Posted by , from USA on May 11, 2019

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Comment from Hotel Management

May 13, 2019 by Guest Experience Team

Dear guest, Thank you so much for sharing on Travelocity your positive rating regarding your recent stay at Meliá Granada. It is a pleasure for us to know that you had a great one. Kind regards. Kind regards.

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the business-friendly Melia Granada Hotel. The hotel can provide concierge services and wedding services. A complete renovation of Melia Granada Hotel was completed in July 2016. This 4-star Granada hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1957
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Granada Station (2.4 km / 1.5 mi)

Room Amenities

Melia Granada Hotel offers 232 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Generalife - This restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. A children's menu is available.

Garbo - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: This property’s Half Board and Full Board rates do not include beverages.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Stay Safe with Meliá (Meliá). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 18
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20.90 for adults and EUR 12 for children (approximately)
  • Nearby parking fee: EUR 20 per day
  • Late check-out fee: EUR 22 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GRANADA MELIA
  • MELIA GRANADA
  • MELIA Hotel GRANADA
  • Granada Sol Melia
  • Melia Granada Hotel Granada
  • Sol Melia Granada
  • Melia Granada Hotel
  • Melia Granada Hotel Hotel
  • Melia Granada Hotel Granada
  • Melia Granada Hotel Hotel Granada

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.