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Palacio de Santa Inés hotel

3-star property
Cuesta Santa Ines 9, Granada, Granada 1-855-201-7819
4.8 out of 5
Exceptional!
See all 5 travelocity Reviews

"When asked about the highlight of our trip to Spain, the first thing that comes to mind was opening the shutters and seeing the splendid view of Alham ... " More

By a verified traveler on Fri 28 Oct 2022

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Hotel Description

3-star historic hotel near Alhambra

Albaicín stay

With a stay at this Albaicín hotel, you'll be steps from Palacio de Los Olvidados Museum and Carrera del Darro. La Concepcion Monastery Museum and San Gil y Santa Ana Church are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, a library, and express check-out are available at this hotel. Traveling on business? Take advantage of the 3 conference rooms, laundry service, and airport shuttle. Luggage storage, laundry facilities, and concierge services are also on offer.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$80* Per night/room Feb 28 - Mar 1

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, City View (Alhambra)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Palacio de Santa Inés hotel ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palacio de Santa Inés hotel

Everyone (1) Couples (1) Family (2)
5 out of 5
When asked about the highlight of our trip to Spain, the first thing that comes to mind was opening the shutters and seeing the splendid view of Alhambra. Pay the extra for a room with a view. The old world charm of the hotel with multiple courtyards was exactly what we had hoped for. The hotel staff were friendly and helpful. The only issue was lack of a door to our private bathroom. Definitely needs to be replaced. The hotel was very affordable considering location and view. We loved it. We were on the top floor and there was an elevator.

Posted by , from Silver Spring on Oct 28, 2022

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Comment from Hotel Management

Nov 5, 2022 by Customer Department Service

Dear Brian It is with great pleasure that we read your opinion about your recent stay in our Hotel. We are thrilled to know that you enjoyed your holidays with us. The satisfaction of our Guests is always the best award and motivation to keep us working and trying to give the best service possible. It was a pleasure to be able to receive you in our Hotel and we hope to see you back!Kind regards,

5 out of 5
The property itself is amazing, rich and full of history. The staff was very friendly and helpful with suggestions for what to do in the area and how to navigate various issues. The view from our room (room 10) of the Alhambra was stunning, and so if you can ask for it do so. We had a nice veranda/sitting area attached to the room proper that we made great use of as well. The property is easy access the Alhambra, the Albayzin, and the other main square areas of the old city. Close to shopping and many restaurants, though we spent the majority of our time just sight-seeing and walking around in wonder.

Posted by , from CAMP HILL on Jun 13, 2022

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Comment from Hotel Management

Jul 1, 2022 by Customer Department Service

Dear Peter, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you ever come back to Granada, you will remember about us. Thank you again. Kind regards,

5 out of 5
The hotel is conveniently located in the old center of Granada. Parking (paid) is just a few blocks away, and if I remember correctly the hotel reimbursed the fee. Centrally located to everything, charming neighborhood. Afternoon tea and breakfast were a nice touch, and the staff was very polite and helpful.

Posted by on Mar 29, 2019

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Comment from Hotel Management

Apr 3, 2019 by Customer Department Service

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel, that you appreciated the location of such charming and historical quarter. As you appreciated, the hotel is situated in a restricted area that is why the hotel strongly recommends parking the car in one of the two parking it has agreement with. The Hotel allows you to take a taxi to reach the hotel for the first time and the taxi is refunded. Following these indications, your arrival to the Hotel will be much easier It was an absolute pleasure receiving you and supporting you in all your needs during you stay. You´ll always welcome Waiting to see you very soon Best regards

5 out of 5

Great in every way

We stayed 3 nights and enjoyed every aspect of our stay. The room was very comfortable with a view of the Alhambra. Large, with a great shower, it also included a refrigerator and electric kettle! We opted to have granola, tea and fruit in the room. The staff were very helpful and always glad to assist with any question or concern. We liked the location, near the Alhambra and Cathedral, but not right on the road. It was quiet and we enjoyed having the window open at night. This historic hotel itself had beautiful courtyards, tilework and wrought iron balconies.

Posted by , from Providence, RI on Nov 24, 2017

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Comment from Hotel Management

Nov 28, 2017 by Customer Department Service

Dear Guest, We just want to thank you for kind evaluation and your description of the Hotel. We are glad to know that you enjoyed the stay in the hotel. In my Name and on the name of all the staff, thanks one again, it was an absolute pleasure to receive you. We hope to see you in a very short future. You ´ll always be welcomed. Consider this your home Best regards Customer Service Department

4 out of 5

Incredible charm at a good price.

Delightful find in old Granada, close to the Alhambra but not within walking distance for most people. (There are buses that leave every 5 minutes). View of Alhambra from window. Very helpful staff who got us into the Alhambra despite the fact that it was totally booked according to the internet. (I had reserved the wrong day on the internet). Very good location for walking around Granada. Good breakfast at the hotel. The beds/pillows were not very comfortable but they did have a quad room (young people upstairs) which I had tried to get every hotel we stayed but with no success except here. Very good value.

Posted by on Jun 5, 2008

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About the Palacio de Santa Inés hotel

Location Cuesta Santa Ines 9, Granada, Granada 18010

Renovations + Closures

The property is closed between January 18 and March 18.

Property Features

As a guest of Palacio de Santa Inés hotel, you'll find a library, tour/ticket assistance, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features coffee/tea in a common area, concierge services, and laundry facilities. This 3-star Granada hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Granada Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Palacio de Santa Inés hotel offers 35 accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Domus Selecta
  • Domus Selecta Palacio Santa Ines
  • Domus Selecta Palacio Santa Ines Granada
  • Domus Selecta Palacio Santa Ines Hotel
  • Domus Selecta Palacio Santa Ines Hotel Granada
  • Palacio Santa Inés Hotel Granada
  • Palacio Santa Inés Hotel
  • Palacio Santa Inés Granada
  • Palacio Santa Inés
  • Palacio De Santa Ines Granada
  • Palacio De Santa Ines Hotel Granada
  • Domus Selecta Palacio De Santa Ines
  • Palacio De Santa Inés
  • Palacio De Santa Ines
  • Palacio de Santa Inés hotel Hotel
  • Palacio de Santa Inés hotel Granada
  • Palacio de Santa Inés hotel Hotel Granada

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.