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The Ritz-Carlton Bacara, Santa Barbara

5.0 star property
5-star beachfront hotel near Sandpiper Golf Club

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Club Suite, 1 Double Bed, Ocean View (Island) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
5 restaurants, breakfast, lunch, dinner served; Californian cuisine
Club Suite, 2 Bedrooms (Penthouse Suite, Balcony) | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
8301 Hollister Avenue, Goleta, CA, 93117
  • Place, Haskell's Beach
    ‪5 min walk‬
  • Place, Sandpiper Golf Club
    ‪17 min walk‬
  • Place, Goleta Butterfly Grove
    ‪3 min drive‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Resort View

8.8 out of 10
Excellent
(30 reviews)
  • Resort view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Resort View

9.0 out of 10
Wonderful
(29 reviews)
  • Resort view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Partial Ocean View

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Ocean View

  • Ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Partial ocean view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Penthouse Suite, Balcony)

Club Suite, 2 Bedrooms (Penthouse Suite, Balcony) | Living room | 48-inch LED TV with cable channels, TV, pay movies

Club Suite, 2 Bedrooms (Penthouse Suite, Balcony)

  • Ocean view
  • 1500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Ocean View (Island)

Club Suite, 1 Double Bed, Ocean View (Island) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Double Bed, Ocean View (Island)

  • Ocean view
  • 3700 sq ft
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Resort View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Resort View (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Resort View (Mobility Accessible, Roll-in Shower)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Resort View (Mobility Accessible, Roll-in Shower)

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony (Mobility Accessible, Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Balcony (Mobility Accessible, Roll-In Shower)

  • Resort view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Resort View (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Resort View (Hearing Accessible)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Goleta

Beachfront retreat .Within 2 miles (3 km) of this Goleta hotel, you'll find Sandpiper Golf Club and Goleta Butterfly Grove. Also, University of California, Santa Barbara is within 3 miles (5 km) and Glen Annie Golf Club is within 6 miles (10 km).

What's nearby

  • Haskell's Beach - 5 min walk - 0.3 miles
  • Sandpiper Golf Club - 17 min walk - 0.9 miles
  • Goleta Butterfly Grove - 3 min drive - 1.6 miles
  • University of California, Santa Barbara - 6 min drive - 2.8 miles
  • Santa Barbara County Courthouse - 21 min drive - 15.5 miles

Getting around

  • Goleta Station - 12 min drive
  • Santa Barbara Municipal Airport (SBA) - 12 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Finney's Crafthouse - ‬7 min drive
  • ‪Timbers Roadhouse - ‬4 min drive
  • ‪Lilly's Tacos - ‬6 min drive

About this property

The Ritz-Carlton Bacara, Santa Barbara

5-star beachfront hotel near Sandpiper Golf Club
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At The Ritz-Carlton Bacara, Santa Barbara you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a hot tub, and a sauna. For a fee, parking is available.

This 5-star Goleta hotel is smoke free.

  • 358 guestrooms or units
  • 22 buildings
  • 5 dining venues
  • Meeting rooms
  • 84821 sq ft of conference space
  • 7880 sq m of conference space
  • Built in 2000
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Ritz-Carlton Bacara, Santa Barbara offers 358 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 35 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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  • Hot tub
  • Spa
  • Pet friendly
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Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 75 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 25 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (78 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 8 2026 to March 6 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.3 percent tourism fee will be charged
  • Resort fee: USD 68.58 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 25 for children
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bacara
Bacara Goleta
Bacara Resort
Bacara Resort Goleta
Bacara Hotel Santa Barbara
Bacara Santa Barbara
Santa Barbara Bacara Resort
Bacara Spa Resort Santa Barbara
Bacara Resort Santa Barbara Ca
Ritz-Carlton Bacara Santa Barbara Hotel Goleta
Ritz-Carlton Bacara Santa Barbara Hotel
Ritz-Carlton Bacara Santa Barbara Goleta
The Ritz Carlton Bacara Santa Barbara
The Ritz-Carlton Bacara, Santa Barbara Hotel

Frequently asked questions

How close is The Ritz-Carlton Bacara, Santa Barbara to the airport?

The Ritz-Carlton Bacara, Santa Barbara is 6.7 mi (12-min drive) away from the Santa Barbara Municipal Airport (SBA) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton Bacara, Santa Barbara?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Bacara, Santa Barbara on Mar 15, 2026 start from 554.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton Bacara, Santa Barbara have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton Bacara, Santa Barbara.

How close is The Ritz-Carlton Bacara, Santa Barbara to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does The Ritz-Carlton Bacara, Santa Barbara offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton Bacara, Santa Barbara, but cooked-to-order breakfast is offered for a fee of USD 50 for adults and USD 25 for children. It's available every day from 7 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton Bacara, Santa Barbara?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton Bacara, Santa Barbara?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Ritz-Carlton Bacara, Santa Barbara?

Free parking is not available at this hotel. Valet parking is available for USD 75 per night.

Does The Ritz-Carlton Bacara, Santa Barbara have a pool?

The Ritz-Carlton Bacara, Santa Barbara features 3 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Ritz-Carlton Bacara, Santa Barbara have a restaurant?

There are 5 onsite restaurants, offering options like Californian cuisine, ocean views, and light fare.

Does The Ritz-Carlton Bacara, Santa Barbara have a spa?

This hotel has a spa, which features aromatherapy, Ayurvedic treatments, and body treatments.

How close is The Ritz-Carlton Bacara, Santa Barbara to downtown Goleta?

The Ritz-Carlton Bacara, Santa Barbara is 5.3 mi away from Goleta.

The Ritz-Carlton Bacara, Santa Barbara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2025

8/10 Good

James

Stayed 2 nights in Nov 2025

4/10 Poor

Michele

Stayed 2 nights in Nov 2025

10/10 Excellent

tova sido

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

susan, Laguna Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to request to move our room - it was far from the front desk rear of the property on a access road, close to the highway with a broken lock on the door. Fortunately we got moved or we would have left
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was perfect..everything about this place was top tier
Stayed 3 nights in Oct 2025

10/10 Excellent

Lori, East Berlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real treat to stay here! The staff, food, amenities were all top notch!
Stayed 2 nights in Oct 2025

10/10 Excellent

samantha

Stayed 2 nights in Oct 2025

4/10 Poor

lisa

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
This is my first review. After check in(which was good) it went downhill. The experience was more Marriott and not Ritz Carlton. Room - nice but weirdly barely furnished. A fireplace but no chairs. The bedding was sub par and the extra blanket we ask for was gross! The initial service at the pool was rude until a lovely girl named Abby took over (she was the best). The food was very disappointing but the prices were insane, especially at Marisela. Overall I was disappointed and bummed. I always wanted to come here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort! We had the best 10 year anniversary
Stayed 3 nights in Oct 2025

10/10 Excellent

Pierre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Bacara was exceptional from start to finish. The personalized service stood out immediately, from the warm valet attendants who greeted us by name, to the seamless check in experience, and the turn down service every each night. Each interaction felt genuine without being over bearing. The property itself is stunning, with world class amenities that make it hard to leave: multiple pools, ocean view lounges, spa, and maintained walking paths . The only caveat depending on which villa you're in, you may have a bit of hill to walk. That said, the resort has golf carts to escort guests to their villas (especially handy after a couple of drinks). All in all, Bacara delivers a 5 star experience with warmth, privacy and personalized service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mischa

Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Christophe, Sherman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
The property and facilities are amazing The staff was a bit junior and inexperimented. Had to wait long time for luggage
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca and Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2025

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

ANAIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Caroline

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Negative: The common tile, walkways and elevators in building very dirty and appear not mopped in ages. The room well appointed but extremely dark! The pool is in need of work. Umbrellas and lounge chairs stained. Pool decking dirty. One hot tub with only half jets working and dingy plaster and broken tiles. Despite the resort being so large not flexible at all in accommodating late check out. Positive: Our waiter at Marisella was phenomenal as were the whole staff. Billy and Zach at the valet station were terrific and so helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Yoonjin

Stayed 2 nights in Aug 2025

4/10 Poor

Christophe

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025