See all properties

Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property
3.5-star hotel near Hot Springs Convention Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Fitness facility
1 bedroom, in-room safe, desk, laptop workspace
Indoor pool
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
400 Convention Blvd, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(16 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non-Smoking, Accessible

8.4 out of 10
Very good
(16 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 1334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Bathroom shower

Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(22 reviews)
  • 616 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite One King and One Sofa Bed Non-Smoking

8.8 out of 10
Excellent
(112 reviews)
  • 497 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite With 2 Double Beds

  • Sleeps 5

View all photos for 2 Room Suite-Pure Wellness-2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

Presidential Room With 1 King Bed And Roll-in Shower-Mobility Accessible

  • Sleeps 3

2 Double Bed Suite Hearing Accessible

  • Sleeps 6

2 Queen Beds Corner Premium Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

View all photos for Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

  • Sleeps 4

1 Bed King Suite

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

View all photos for 1 Bed King Executive Suite

Living area | 55-inch Smart TV with cable channels, Netflix, streaming services

1 Bed King Executive Suite

  • Sleeps 4

Corner Suite 2 Queen Beds

  • Sleeps 6

1 Bed King Corner Suite

  • Sleeps 4

1 King Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

View all photos for 2 Double Bed Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Double Bed Suite

  • Sleeps 6

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Two-Room Presidential King Suite

  • Sleeps 4

1 King Prem Ste Mobility/Hearing Access Tub

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

1 King Bed Corner Suite With Shower

  • Sleeps 4

View all photos for Two-Room King Suite With Shower

Combined shower/tub, free toiletries, hair dryer, towels

Two-Room King Suite With Shower

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

View all photos for 2 Queen Beds-2 Room Suite Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds-2 Room Suite Hearing Accessible

  • Sleeps 6

2 Queens Beds 2 Room Premium Suite

  • Sleeps 5

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

About the neighborhood

Hot Springs

City center stay.You'll be steps from Hot Springs Convention Center and within a 10-minute walk of Hot Springs National Park with a stay at this Downtown hotel. Also, Bathhouse Row is within half a mile (1 km) and Magic Springs and Crystal Falls is within 3 miles (5 km).

What's nearby

  • Bank of the Ozarks Arena - 1 min walk - 0.0 miles
  • Hot Springs Convention Center - 1 min walk - 0.1 miles
  • Hot Springs National Park - 5 min walk - 0.3 miles
  • Quapaw Baths - 8 min walk - 0.5 miles
  • Bathhouse Row - 8 min walk - 0.5 miles

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪501 Prime - ‬11 min walk
  • ‪Pho House - ‬11 min walk
  • ‪Frosty Treat - ‬14 min walk
  • ‪Arlington Lobby Cafe - ‬14 min walk

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

3.5-star hotel near Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 8400 square feet (780 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton at Hot Springs Convention Center also features gift shops/newsstands, laundry facilities, and a convenience store. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton at Hot Springs Convention Center was completed in April 2025.

This 3.5-star Hot Springs hotel is smoke free.

  • 1 building
  • 246 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 8400 sq ft of conference space
  • 780 sq m of conference space
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
The Hotel Hot Springs
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,912 reviews
$97 nightly
The price is $112
Mar 23 - Mar 24
Total with taxes and fees
The Hotel Hot Springs

Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel crib

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Frequently asked questions

How close is Embassy Suites by Hilton at Hot Springs Convention Center to the airport?

Embassy Suites by Hilton at Hot Springs Convention Center is 4.5 mi (12-min drive) away from the Hot Springs, AR (HOT-Memorial Field) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton at Hot Springs Convention Center?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton at Hot Springs Convention Center on Mar 24, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton at Hot Springs Convention Center have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton at Hot Springs Convention Center.

How close is Embassy Suites by Hilton at Hot Springs Convention Center to the beach?

This hotel is 18.2 mi (29-min drive) from De Soto Beach.

Does Embassy Suites by Hilton at Hot Springs Convention Center offer free breakfast?

Embassy Suites by Hilton at Hot Springs Convention Center offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton at Hot Springs Convention Center?

No, there is no casino at this hotel, but Oaklawn Racing Casino Resort (4-min drive) is nearby.

What time is check-in at Embassy Suites by Hilton at Hot Springs Convention Center?

Check-in start time: 4 PM; Check-in end time: anytime. Early check-in costs USD 75 (subject to availability).

Is there free parking at Embassy Suites by Hilton at Hot Springs Convention Center?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day, and valet parking for USD 20.00 per day.

Does Embassy Suites by Hilton at Hot Springs Convention Center have a pool?

Embassy Suites by Hilton at Hot Springs Convention Center features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Embassy Suites by Hilton at Hot Springs Convention Center have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton at Hot Springs Convention Center have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton at Hot Springs Convention Center to downtown Hot Springs?

Embassy Suites by Hilton at Hot Springs Convention Center is 0.6 mi away from Hot Springs.

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 687 out of 1123 reviews
Rating 8 - Good. 232 out of 1123 reviews
Rating 6 - Okay. 105 out of 1123 reviews
Rating 4 - Poor. 49 out of 1123 reviews
Rating 2 - Terrible. 50 out of 1123 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandy

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025

8/10 Good

Kisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at Embassy Suites of Hot Springs. Room clean, hotel staff friendly. Paid parking for certain areas of parking and also free areas. Shout out to Billy he checked us in and gave great recommendations for food and local entertainment.
Stayed 2 nights in Dec 2025

8/10 Good

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder staff, rooms, food, and service. Not one complaint.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy, Overland Park

Traveled with group
Liked: Cleanliness, amenities
The room was very nice and was clean. All staff were so friendly - front desk, “omelet guy” and our favorite bartender, Rachel (?). The lobby is beautiful with lots of seating for relaxation.
Stayed 3 nights in Dec 2025

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, amenities
Great breakfast. Fresh omlets.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alycia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was pretty standard—some options were running low by the time we came down around 9am but they seemed to be stocking regularly.
Stayed 2 nights in Dec 2025

10/10 Excellent

KAREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Yes everything was clean but the orange juice was watery. Great selection and super service. The young lady cleaning tables was wonderful.
Stayed 1 night in Dec 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had good variety and staff were very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great, updated rooms, nice welcoming reception area, great breakfast.
Stayed 1 night in Nov 2025

6/10 Okay

LaShaundra S

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have boiled eggs and granola available for the yogurt. Have grits or rice to choose from well.
Stayed 3 nights in Nov 2025

10/10 Excellent

Monic

Stayed 1 night in Dec 2025

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Nov 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Room was in good condition. Staff was courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, very clean, friendly staff, Only recommendation would be to have more than 1 cook at the omlet station for the weekends felt bad for that guy!!
Stayed 2 nights in Nov 2025

8/10 Good

Pranay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good experience
Stayed 3 nights in Nov 2025

8/10 Good

Beverly, Webb City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfortable. Three towels for four people. Room was somewhat cleaned one day, fully cleaned another stayed four nights. Had to reuse towels one day and request some the next. Out of TP by the time we checked out. Never any towels in the pool area and the floors were super sick because they never cleaned it. Breakfast was a hot mess. Omelets were amazing but it took at least 30 minutes to get through the line and by then the rest of the family was already done. There has to be a better way. Number system, pager, more than one cook, don’t make the omelets so big, something but the way it is now is not it. The rest of the breakfast was mediocre at best. Rarely had both a plate and silverware at the same time, tables were always full of half eaten plates. The pop machine either the ice was on and the pop off or the other way around. You hit the jackpot if both were on. The kicker for us was we were in the middle room between a family there for a family reunion. They left their doors open with food out and lots of people coming and going and a lot of time talking right outside our door. We have a kid who has to be in bed at 8 which is early so some grace was given but well into the night they were loud. You could barely get through them to get to our room. Also, the lobby area was FREEZING! Overall our stay was fine but it could have been amazing with these changes.
Stayed 4 nights in Nov 2025

10/10 Excellent

SUKJOON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, and the facilities were clean, spacious, and quiet, allowing me to get a good night's sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcus

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mariah and the entire staff was so awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My entire stay was so amazing.
Stayed 1 night in Nov 2025

2/10 Terrible

Mosaddek

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
They put us two different rooms on two different floors for same booking. But terrible part is there is no blanket for the sofa bed even though I booked for that - 2 beds each room and have kids with us. The staff were rude and they didn't care - just mentioned I can talk to management at morning. Terrible indeed.
Stayed 1 night in Nov 2025