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The Resort at Governor's Crossing

3.5 star property
Family-friendly 3.5-star hotel near WonderWorks

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Children's play area - outdoor
Property grounds
Waterslide

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Sevier Air Trampoline and Ninja Warrior Park
    ‪5 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(36 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(54 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(30 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • Sleeps 8

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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About the neighborhood

Sevierville

Governor’s Crossing stay.Your stay at this Governor’s Crossing hotel places you within 3 miles (5 km) of Tanger Outlets and WonderWorks. Also, Titanic Museum is within 3 miles (5 km) and Dollywood's Splash Country is within 6 miles (10 km).

What's nearby

  • Hillside Winery - 2 min walk - 0.1 miles
  • Sevier Air Trampoline and Ninja Warrior Park - 5 min walk - 0.3 miles
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 0.7 miles
  • Adventure Park at Five Oaks - 2 min drive - 1.1 miles
  • Tanger Outlets - 3 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Family-friendly 3.5-star hotel near WonderWorks
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

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Country Cascades Waterpark Resort
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.5 out of 5, Wonderful, 2,383 reviews
$234 nightly
The price is $263
Feb 14 - Feb 15
Total with taxes and fees
Country Cascades Waterpark Resort

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open March 14 and close October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

How close is The Resort at Governor's Crossing to the airport?

The Resort at Governor's Crossing is 33.7 mi (49-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does The Resort at Governor's Crossing have an airport shuttle?

Airport shuttle services are not available at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing offer free breakfast?

The Resort at Governor's Crossing does not offer free breakfast.

Is there a casino at The Resort at Governor's Crossing?

No, there is no casino at this hotel.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at The Resort at Governor's Crossing?

This hotel offers free self parking.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing features an indoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.The pool will be unavailable from January 19 2026 to January 31 2026 (dates subject to change).

Does The Resort at Governor's Crossing have a spa?

There are no spa services available at this hotel.

How close is The Resort at Governor's Crossing to downtown Sevierville?

The Resort at Governor's Crossing is 2 mi away from Sevierville.

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1122 out of 1731 reviews
Rating 8 - Good. 346 out of 1731 reviews
Rating 6 - Okay. 148 out of 1731 reviews
Rating 4 - Poor. 64 out of 1731 reviews
Rating 2 - Terrible. 51 out of 1731 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Silvia, clermont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean and close to attraction
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpfull And inviting?
Stayed 1 night in Nov 2025

8/10 Good

Heather

Traveled with family
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 5 nights in Oct 2025

8/10 Good

Santos

Stayed 2 nights in Oct 2025

4/10 Poor

Kevin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They did not give me the $45 USD voucher. It was a free build a bear and seasonal activity. This is false advertising!! I would like a refund of $45!
Stayed 2 nights in Oct 2025

10/10 Excellent

Haydee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, the location of the resort is perfect. The staff very friendly.
Stayed 3 nights in Oct 2025

6/10 Okay

EVELYN

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I really liked the friendly staff, very polite and helped us get around. We had a balcony view which was amazing but unfortunately there was many stink bugs and some resulted inside our hotel. I messaged the hotel to let them know and not much was done about it as we kept finding some bugs around our room. Our bed sheets were not changed daily. We only got new towels. No vacuuming or cleaning our room. Which was pretty upsetting and uncomfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tabitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel me and my family will be back.
Stayed 4 nights in Oct 2025

8/10 Good

Zachary L.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Incredible deal for the price. Tons of amenities, but they all do feel cheap. I think the buildings were something else originally and then converted so the rooms feel empty and pretty basic. There are much nicer resorts in the area with much better offerings, but my gosh I think we paid like $80 for the night and for all that it comes with how do you beat that? As long as your room is under $200 or so a night you won’t be disappointed.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toliet in the bathroom was slow to flush and the ice maker in the kitchen didn't work
Stayed 4 nights in Oct 2025

10/10 Excellent

Swaminathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family. Lot of activities for kids
Stayed 5 nights in Oct 2025

8/10 Good

April

Stayed 2 nights in Oct 2025

10/10 Excellent

armand

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful when needed, lots of activities within the resort. We got a 2 bedroom 2 bath condo and traveled with 6 people (2 were small children) and we all enjoyed ourselves. 10/10 recommend
Stayed 3 nights in Oct 2025

4/10 Poor

Carli

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the 2 bedroom and it was fantastic for our group of 8. The pools were super fun
Stayed 3 nights in Oct 2025

8/10 Good

Emily

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very kid friendly place! The kids enjoyed the walk to what looked like a little pumpkin patch! Our favorite part was the pools. While they had amazing activities their beds were so hard and it was super cold! The blankets were so thin! Other than that everything was Amazing! Staff was amazing!
Stayed 3 nights in Oct 2025

4/10 Poor

Jim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pictures are VERY deceiving

We stayed at numerous hotels and a few resorts. This had to be the worst place ever! Disgusting bathroom, as you can see from the pictures, when we walked in. Dilapidated, run down, and not clean at all. I asked to clean the room and the desk told me it’s a $55 fee!!!? There was no restaurant on site, no access to drinking water and scarce amenities. They told me the pool was heated- not in any sense of the word. It was cold, period. On top of this, the “resort” has an infestation of Stink Bugs. Found myself standing on chairs trying to grab them on the ceilings and curtains. The towels were ripped, frayed and downright old! Would definitely not recommend this place! There are many options in the area, including the Hampton Inn where they actually serve you free breakfast.
Stayed 3 nights in Oct 2025

6/10 Okay

SaiSumanth

Disliked: Property conditions & facilities
The outside of the property stank and the place itself looks very old including the rooms
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, nice, older but remodeled. Loved the outdoor areas.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th birthday trip

Had a great variety of activities for everyone to do. It was the youngest 4th birthday trip and they gave her free s’more kits for the family which she absolutely loved, as did all the other kids.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Play ground for little kids.
Stayed 3 nights in Oct 2025

10/10 Excellent

jon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the kids loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Scotty

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and well maintained , family friendly ,friendly and helpful staff always ready to assist when the need arises, great views and close to great places to eat ! My family and I will be visiting agin soon !
Stayed 2 nights in Oct 2025

4/10 Poor

Blanca

Traveled with family
Liked: Amenities
Disliked: Staff & service
They don’t offer housekeeping services, they do bring you towels in the am. They want you to load the dishwasher and take bag tour trash at the end of tour stay. The room was very outdated, definitely not worth the price for us. Would not stay here again.
Stayed 4 nights in Oct 2025