Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
Spa hotel near Auditorium Pabellón M

Choose dates to view prices

Crowne Plaza Monterrey, an IHG Hotel

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool, sun loungers
In-room safe, desk, soundproofing, iron/ironing board
Presidential Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Exterior

Overview of Crowne Plaza Monterrey, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Popular LocationAuditorium Pabellón M3 min walk
  • Popular LocationMacroplaza10 min walk
  • Popular LocationBasilica de Guadalupe17 min walk
  • AirportMonterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)30 min drive

Room options

Standard Room, 1 King Bed

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Business Lounge Access

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Business Lounge Access

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room, 2 Queen Beds (Low Floor)

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Monterrey

Heart of Monterrey.Within a 15-minute walk of this Monterrey Centro hotel, you'll find Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Paseo de Santa Lucia are also within 2 miles (3 km).

What's nearby

  • Auditorium Pabellón M - 3 min walk
  • Macroplaza - 10 min walk
  • Basilica de Guadalupe - 17 min walk
  • Fundidora Park - 6 min drive
  • Arena Monterrey - 6 min drive

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 31 min drive

Restaurants

  • Club Ejecutivo - 2 min walk
  • Panem At Hotel Kavia - 4 min walk
  • La Puntada Restaurante - 6 min walk
  • Mariachelas - 4 min walk
  • Starbucks - 4 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Spa hotel near Auditorium Pabellón M
Crowne Plaza Monterrey, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey, an IHG Hotel offers 403 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 385 for adults and MXN 149 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

How close is Crowne Plaza Monterrey, an IHG Hotel to the airport?

Crowne Plaza Monterrey, an IHG Hotel is 20.2 mi (31-min drive) away from the General Mariano Escobedo Intl. Airport (MTY) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Monterrey, an IHG Hotel?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey, an IHG Hotel on Apr 21, 2024 start from $93.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Monterrey, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Monterrey, an IHG Hotel.

Does Crowne Plaza Monterrey, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Monterrey, an IHG Hotel, but buffet breakfast is offered for a fee of MXN 385 for adults and MXN 149 for children. It's available every day from 6:00 AM to noon.

Is there a casino at Crowne Plaza Monterrey, an IHG Hotel?

No, there is no casino at this hotel, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are nearby.

What time is check-in at Crowne Plaza Monterrey, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM.

Is there free parking at Crowne Plaza Monterrey, an IHG Hotel?

This hotel offers free self parking.

Does Crowne Plaza Monterrey, an IHG Hotel have a pool?

Crowne Plaza Monterrey, an IHG Hotel features an indoor pool and a children's pool.

Does Crowne Plaza Monterrey, an IHG Hotel have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and light fare.

Does Crowne Plaza Monterrey, an IHG Hotel have a spa?

Yes, this hotel has a spa.

How close is Crowne Plaza Monterrey, an IHG Hotel to downtown Monterrey?

Crowne Plaza Monterrey, an IHG Hotel is 1.5 mi away from Monterrey.

Crowne Plaza Monterrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 854 out of 1388 reviews" "
Rating 8 - Good. 322 out of 1388 reviews" "
Rating 6 - Okay. 104 out of 1388 reviews" "
Rating 4 - Poor. 59 out of 1388 reviews" "
Rating 2 - Terrible. 49 out of 1388 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD, Santa Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and awesome city view
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been nicer if the pool and gym would have been available given that we ended up extending our stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

IRIS ROCIO

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I travel to Monterrey, I chose the Crown Plaza Monterrey Centro because it is conveniently located and a short walk from el barrio antiguo, the museums, and other sites such as San Pedro, and other sites.
Stayed 4 nights in Nov 2023

2/10 Terrible

Miguel e

Stayed 1 night in Jan 2024

4/10 Poor

Gloria, Houston

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was old and not maintained. Walls are thin and you can hear the neighbors conversation as if they are in the room with you. Mold near air vents. Small cockroach came out of coffee maker. Showers are faulty and leak. Room service trays are left in the hallway for more than 24 hours. After our 5 night stay we would not return. The only positive was the location and the doorman was very nice and helpful. They have blocked off the first three floors for remodeling so hopefully changes will be an improvement.
Stayed 5 nights in Dec 2023

6/10 Okay

Krissia Linneth

Stayed 1 night in Dec 2023

10/10 Excellent

Justo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard to get in and out with luggage, loading area gets to crowded.
Stayed 2 nights in Dec 2023