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Best Western Mainland Inn & Suites

2.5-star property
10620 Emmitt Lowery Expy, Texas City, TX 1-855-201-7819
3.5 out of 5
See all 20 travelocity Reviews

"Great place for staying, breakfast was ok. Room was clean and staff were friendly. " More

By a verified traveler on Tue 17 Dec 2019

Points Of Interest

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Hotel Description

Texas City guestrooms with free WiFi

In Texas City

Stay at this Texas City hotel and you'll be within half a mile (1 km) of Mall of the Mainland and 2 miles (3 km) of Gulf Greyhound Park. Outlet Shops at La Marque and College of the Mainland are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, laundry facilities, and free newspapers are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 52 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Nov 28 - Nov 29

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Mainland Inn & Suites ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Mainland Inn & Suites

Everyone (8)
4 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 15, 2020 by Chelsea

Thank You so much for the great rating. We hope to see you again in the near future!

4 out of 5
Great place for staying, breakfast was ok. Room was clean and staff were friendly.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by Chelsea

Thank you so much for your sweet comments! We take pride in everything we do here, so I hope our breakfast can get better for you! We hope to see you again soon!

4 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 17, 2019 by Chelsea

Thank you so much for your great response. We love having you stay with us at our hotel. We hope you enjoyed your time with us. Please let me know if I can assist with anything else.

4 out of 5

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 12, 2019 by Chelsea

Thank you for your great rating! Look forward to seeing you again soon!

4 out of 5
Room was great value. Enjoyed the continental breakfast, too. Great staff!

Posted by on Oct 29, 2018

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5 out of 5
I don't like that you are unable to use the telephone to call front desk. Just for safety issues. I have a cell phone but it is a act of Congress to get through to front desk. You go through all kinds of recordings. I also asked for a room close to elevator. They put in a room at the end of the hall. I have trouble walking and this was very hard for me. The room itself was excellent and very clean.

Posted by on Aug 29, 2018

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4 out of 5

Great

Nice room just like the picture. Staff was friendly and helpful. Breakfast was hot and good. Could not find butter for my grits but the coffee was good. Only problem was the ice machine on my floor didn't work.

Posted by on Aug 12, 2017

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5 out of 5

It was wonderful

The time I spent there was quiet and relaxing just what I needed

Posted by on Nov 1, 2015

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4 out of 5

Great Location

This hotel had great access to to freeways as well as Galveston & Houston.  The staff were friendly and always available.  Our room was very clean, bed comfortable, quiet and the pool - bliss!  We were here for a week and no complaints.  Plan to stay again next summer.

Posted by , from Michigan, United States on Dec 27, 2013

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4 out of 5

The hotel was nice, I will come back.

Pros: Quiet
Cons: Poor breakfast
The only complaint was that the hot breakfast was not very hot..The coffee was not hot but rather cool most days we were there..The choices were limited and needed refilled better...The room itself was great, bed slept very well and it was very clean...Staff was very friendly...We will stay there again...

Posted by on Oct 7, 2012

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About the Best Western Mainland Inn & Suites

Location 10620 Emmitt Lowery Expy, Texas City, TX 77591

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Mainland Inn & Suites offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. Best Western Mainland Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Mainland Inn & Suites offers 52 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 0.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Mainland
  • Best Western Plus Mainland Inn
  • Best Western Plus Mainland Inn Texas City
  • Best Western Plus Mainland Texas City
  • Best Western Mainland Inn Texas City
  • Best Western Mainland Inn
  • Best Western Mainland Texas City
  • Best Western Mainland
  • Texas City Best Western
  • Best Western Texas City
  • Mainland & Suites Texas City
  • Best Western Mainland Inn & Suites Hotel
  • Best Western Mainland Inn & Suites Texas City
  • Best Western Mainland Inn & Suites Hotel Texas City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.