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Valley Plaza Inn

Property class: 2
Family-friendly stay with 2 indoor pools in Midland

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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5221 Bay City Rd, Midland, MI, 48642
  • Place, Great Hall Banquet and Convention Center
    ‪2 min walk‬
  • Place, Dow Diamond
    ‪6 min drive‬
  • Place, Dow Gardens
    ‪10 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪11 min drive‬

Room options

About the neighborhood

Midland

In Midland .Within 6 miles (10 km) of this Midland hotel, you'll find Dow Diamond and The Tridge. Emerson Park is within 6 miles (10 km) and Midland Center for the Arts is within 9 miles (15 km).

What's nearby

  • Great Hall Banquet and Convention Center - 2 min walk - 0.1 miles
  • Midland Mall - 6 min drive - 8.3 miles
  • Dow Diamond - 6 min drive - 4.5 miles
  • Midland Center for the Arts - 9 min drive - 5.6 miles
  • Dow Gardens - 10 min drive - 5.9 miles

Getting around

  • Saginaw, MI (MBS-MBS Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Black River Coffee Co - ‬2 min drive
  • ‪Wendy's - ‬5 min drive

About this property

Valley Plaza Inn

Family-friendly stay with 2 indoor pools in Midland
Valley Plaza Inn offers its guests 2 indoor swimming pools, a hot tub, a sauna, and a fitness center. Wired Internet is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 33906 square feet (3150 square meters) and includes conference space. A children's pool, a vending machine, and a garden are also featured at the family-friendly Valley Plaza Inn. Self parking is free.

This Midland hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 33906 sq ft of conference space
  • 3150 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
Valley Plaza Inn offers 162 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
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$106 nightly
The price is $118
Sep 20 - Sep 21
Total with taxes and fees
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Property amenities

Family friendly

  • 2 indoor pools
  • Bowling alley
  • Children's pool
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 2 indoor pools
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Gym
  • Hot tub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with satellite premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Valley Inn
Best Western Valley Plaza
Best Western Valley Plaza Inn
Best Western Valley Plaza Inn Midland
Best Western Valley Plaza Midland
Plaza Valley
Best Western Midland
Best Western Valley Plaza Hotel Midland
Midland Best Western
Valley Plaza Inn Hotel
Valley Plaza Inn Midland
Best Western Valley Plaza Inn
Valley Plaza Inn Hotel Midland

Frequently asked questions

How close is Valley Plaza Inn to the airport?

Valley Plaza Inn is 9.1 mi (16-min drive) away from the Saginaw, MI (MBS-MBS Intl.) airport, the closest popular airport to the property.

Does Valley Plaza Inn have an airport shuttle?

Airport shuttle services are not available at Valley Plaza Inn.

Does Valley Plaza Inn offer free breakfast?

Valley Plaza Inn offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Valley Plaza Inn?

No, there is no casino at this hotel.

What time is check-in at Valley Plaza Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Valley Plaza Inn?

This hotel offers free self parking.

Does Valley Plaza Inn have a pool?

Valley Plaza Inn features 2 indoor pools and a children's pool.

Does Valley Plaza Inn have a spa?

There are no spa services available at this hotel.

How close is Valley Plaza Inn to downtown Midland?

Valley Plaza Inn is 4.2 mi away from Midland.

Valley Plaza Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 510 reviews
Rating 8 - Good. 185 out of 510 reviews
Rating 6 - Okay. 92 out of 510 reviews
Rating 4 - Poor. 48 out of 510 reviews
Rating 2 - Terrible. 41 out of 510 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the bathroom also cobwebs under vanity.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a lot of renovations…. Have stayed there before, has really gone down hill
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Johanna

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend.

The hotel is VERY dated and in need of updating. Dirty carpets, broken screens, overall very scary. Located just off the highway and not close to any restaurants.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Samuel M

Bed was uncomfortable. Needed a face lift.
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Laura Mary

Disliked: Amenities, property conditions & facilities
This property is no longer a Best Western. The desk clerk was very kind but the room was unsatisfactory. Carpet dirty and wrinkled, toilet did not work properly and was af ceiling in poor condition. We drove 3 hrs home rather than stay
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
The asphalt parking lot was softer than the bed we slept on.
Stayed 6 nights in Aug 2021
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Trip for Keith

It was for a concert. Whole family went. Wanted 2 rooms close by. They were separated by a ways. And beds were a little uncomfortable. But overall okay stay
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Tamara

Disliked: Property conditions & facilities
The mattress was horrible! Neither of us slept. The hotel had no extra pillows and the ones on the bed were very small squares and just not at all supportive! Bathroom is very old and the tub had rust on it! Not at all satisfied with this particular Best Western in Midland MI. We frequently use other best western properties so I’m really surprised this one has their name.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

tracy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They charged me for the two rooms when I had already prepaid on expedia
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ss
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice quiet and clean room. The common areas were a bit dirty and the breakfast was disappointing. The kiddie pool, arcade, and sauna were not open unfortunately.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Room did not get cleaned as it was suppose to after 2 nights.
Stayed 3 nights in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
House keeping never came by the whole time I was there. Very little hot water.
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to visit neighboring sites.
Stayed 3 nights in Jul 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Parking area looked deserted, I thought they were closed. Check-in was ok, but when I came back with a problem (poor ac ) the night manager was rather hostile. The rooms looked very nice with the brick walls, but like the hallways , there seemed to be an odor of stale cigarette smoke. Perhaps, the odor was absobed by the bricks over time.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice patio with chairs to enjoy the outdoor area
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Anita

Liked: Staff & service
Swimming area awesome!
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location, clean rooms, secure, nice staff.
Stayed 4 nights in Jul 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures make this hotel look pretty good! Don't be fooled. My husband and I stayed recently and agreed if the management were different this place could be great. The staff seemed annoyed we were there. There was a food wrapper on the floor in our room. The tub wouldn't drain properly, and the carpet felt moist. The breakfast was limited because of low staff due to COVID, which is understandable. However, we felt like we were on a scavenger hunt to find everything. There was no rhyme or reason as to where food was placed and it was hard to find anything. We were so happy when we left that we didn't have to go back. Spend the extra money and stay closer to downtown Midland!
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Not a good continual breakfast rooms smelled hot tub out of order
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Near where we wanted to stay - Valley Plaza. also wanted swimming pool. Elevator didn't work one evening. No one at desk when we needed more shampoo & washcloths. staff brought them up, but the washcloths were stained & dirty looking. Ick!
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into our hotel Best Western Valley Plaza Inn, on 6/24 without knowing the hotel did NOT have hot water. We called the front desk the next morning and they said, “they didn’t know when it would be fixed”. We were supposed to stay there again on 6/28 but, I asked, if they had hot water and 25 minutes later the General Manager comes out and say, “No it is not fixed yet”. So, we did not stay that night.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

renee m

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location has gone to the potty. I’ve traveled here for 26 years and this is the worst. The bathroom was dirty. No staff for breakfast. Pool was closed even after I contacted and it was confirmed open prior to booking. Bathroom full of bugs. We were told that there was nothing that could be done. No management to handle issues.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun times

The stay was great, the small was closed but otherwise it was a great stay. The grandkids and I love staying here.
Stayed 1 night in Jun 2021

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