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The Cloud One Frankfurt - Metropolitan

4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center

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Photo gallery for The Cloud One Frankfurt - Metropolitan

Bar (on property)
Bar (on property)
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Poststr. 6, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Plus King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus King Room

  • Sleeps 2

View all photos for Superior Plus Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Signature Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite

  • Sleeps 3

View all photos for Room (CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Twin Room (CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (CLOUD)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (THE CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (THE CLOUD)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (THE CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (THE CLOUD)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Signature Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Twin Room

  • Sleeps 3

View all photos for Superior Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Double Room

  • Sleeps 1

View all photos for Superior Plus Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Single Room

  • Sleeps 1

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About the neighborhood

Frankfurt

Gallus stay.At this Gallus hotel, you'll be within a 5-minute walk of Financial District and Kaiserstrasse. Kap Europa and Skyline Plaza are also within half a mile (1 km).

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Kaiserstrasse - 3 min walk - 0.2 miles
  • Skyline Plaza - 6 min walk - 0.4 miles
  • Frankfurt Trade Fair - 9 min walk - 0.5 miles
  • Congress Center Messe Frankfurt - 13 min walk - 0.7 miles

Getting around

  • Frankfurt Central Station (tief) - 3 min walk
  • Central U-Bahn - 3 min walk
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Asia Gourmet - ‬2 min walk
  • ‪Gleis 25 - ‬1 min walk
  • ‪Quicker's - ‬2 min walk
  • ‪Kamps Backstube - ‬3 min walk

About this property

The Cloud One Frankfurt - Metropolitan

4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the luxury The Cloud One Frankfurt - Metropolitan. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 2003
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Library
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Cloud One Frankfurt - Metropolitan offers 131 accommodations with safes and complimentary newspapers. A pillow menu is available. Televisions come with satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • 36-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Nearby parking fee: EUR 30 per day(66 ft away; open 24 hours)
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. Parties and events are allowed on site. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Metropolitan By Flemings
Steigenberger Metropolitan
Metropolitan Hotel by Flemings Hotel
Metropolitan Hotel by Flemings Frankfurt

Frequently asked questions

How close is The Cloud One Frankfurt - Metropolitan to the airport?

The Cloud One Frankfurt - Metropolitan is 10.7 mi (25-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

How much does it cost to stay at The Cloud One Frankfurt - Metropolitan?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at The Cloud One Frankfurt - Metropolitan on Feb 12, 2026 start from $89.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cloud One Frankfurt - Metropolitan have an airport shuttle?

The Cloud One Frankfurt - Metropolitan offers an airport shuttle 24 hours a day, on request, for a charge of EUR 35 per person, one-way.

Does The Cloud One Frankfurt - Metropolitan offer free breakfast?

Free breakfast isn’t provided at The Cloud One Frankfurt - Metropolitan, but buffet breakfast is offered for a fee of EUR 24.50 for adults and EUR 12.25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Cloud One Frankfurt - Metropolitan?

No, there is no casino at this hotel, but Casino Bad Homburg (17-min drive) is nearby.

What time is check-in at The Cloud One Frankfurt - Metropolitan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Cloud One Frankfurt - Metropolitan?

Free parking is not available at this hotel.

Does The Cloud One Frankfurt - Metropolitan have a pool?

The Cloud One Frankfurt - Metropolitan does not have a pool.

Does The Cloud One Frankfurt - Metropolitan have a restaurant?

The Cloud One Frankfurt - Metropolitan is home to 7Paintings, which features Italian cuisine.

Does The Cloud One Frankfurt - Metropolitan have a spa?

There are no spa services available at this hotel.

How close is The Cloud One Frankfurt - Metropolitan to downtown Frankfurt?

The Cloud One Frankfurt - Metropolitan is 0.9 mi away from Frankfurt.

The Cloud One Frankfurt - Metropolitan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 323 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kim, Port Melbourne

Liked: Cleanliness
Ok for one night stop over. Very small rooms
Stayed 2 nights in Sep 2025

6/10 Okay

Mi Ling

Liked: Staff & service
The light in the room was a bit dark.
Stayed 1 night in Sep 2025

8/10 Good

Wanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful with directions and suggestions.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven, Weatherford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

shadab Ghasemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff were great
Stayed 2 nights in Sep 2025

6/10 Okay

mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was the only place I’ve stayed where I didn’t feel safe in the neighborhood
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 1 night in Sep 2025

8/10 Good

eddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the Frankfurt central train station
Stayed 4 nights in Aug 2025

8/10 Good

Sharon

Liked: Staff & service
Stay at the Fleming because it is 5 minutes from the central train station -literally across the street. You can be on platform 19 to Paris in 15 minutes from your room. The staff is amazing and helpful. The room could use an update - better pillows would be a good start. The neighborhood needs some love, but again you are 5 minutes from the train station where a warm welcome awaits. We never felt unsafe.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tarik

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access from the train station and check in was efficient and friendly
Stayed 1 night in Aug 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Prokash

Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

8/10 Good

Lin

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the nicer hotels in this area
Stayed 1 night in Jul 2025

8/10 Good

Luke

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outside the entrance smelled like sewage.
Stayed 1 night in Jul 2025

8/10 Good

Lin

Stayed 1 night in Jul 2025

10/10 Excellent

Ian, Sawbridgeworth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bery nice hotel, would recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Adriana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean , silent and great breakfast!
Stayed 3 nights in Jul 2025

8/10 Good

Alexander

Traveled with family and small children
Liked: Property conditions & facilities
Hotel room is good and very spacious. It was clean and stuff was very nice. It’s right next to the central train station, so perfect if your train is early or late as you just need to cross the road to get there. It’s about 20 minutes away from main sightseeing of Frankfurt, so no transport is needed. The area near the hotel is very dirty with lots of homeless people and drug dealers. Not sure why the police is not doing anything.
Stayed 1 night in Jun 2025

10/10 Excellent

Karina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating and kind. The property was clean and cool (very important when it is 30+ outside). They made up a lovely sofa bed for our 5 year old and everyone was very comfortable.
Stayed 2 nights in Jun 2025