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Hotel El Tucano Resort & Thermal Spa

3.5 star property
3.5-star spa resort with free breakfast

Choose dates to view prices

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Breakfast, lunch, dinner served; garden views
Outdoor pool
Master Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Indoor spa tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Gym

Explore the area

View in a map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela
  • Place, Arenal Volcano National Park
  • Place, Poás Volcano National Park
  • Place, Juan Castro Blanco National Park
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪96 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Master Suite

Master Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Master Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Room

7.0 out of 10
Good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Bedroom, Ensuite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

About the neighborhood

La Palmeria

In La Palmeria .Stay at this La Palmeria resort and you'll be within 2 miles (3 km) of Juan Castro Blanco National Park and 6 miles (10 km) of Aguas Zarcas Church. Aquas Zarcas Square and Quesada City Park are also within 6 miles (10 km).
View more Resorts in La PalmeriaOpens in a new window

What's nearby

  • Juan Castro Blanco National Park - 4 min drive - 1.3 miles
  • Quesada City Park - 10 min drive - 5.5 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Bar y Restaurante Roger - ‬8 min drive
  • ‪Bar el Bambu - ‬4 min drive
  • ‪Soda La Guaria - ‬7 min drive
  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Quecos Steak House - ‬3 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

3.5-star spa resort with free breakfast
Hotel El Tucano Resort & Thermal Spa offers its guests a full-service spa, an outdoor tennis court, and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a hot tub, and a fitness center are also featured at the business-friendly Hotel El Tucano Resort & Thermal Spa. Self parking is free.

This 3.5-star La Palmeria resort is smoke free.

  • 87 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel El Tucano Resort & Thermal Spa offers 87 accommodations with safes and hair dryers. Televisions come with cable channels.

This La Palmeria resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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The price is $106
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Tucano Resort & Thermal Spa

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

How close is Hotel El Tucano Resort & Thermal Spa to the airport?

Hotel El Tucano Resort & Thermal Spa is 26.5 mi (54-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

Does Hotel El Tucano Resort & Thermal Spa have an airport shuttle?

Hotel El Tucano Resort & Thermal Spa offers an airport shuttle.

Does Hotel El Tucano Resort & Thermal Spa offer free breakfast?

Yes, Hotel El Tucano Resort & Thermal Spa offers free breakfast.

Is there a casino at Hotel El Tucano Resort & Thermal Spa?

No, there is no casino at this resort.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel El Tucano Resort & Thermal Spa?

This resort offers free self parking.

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Hotel El Tucano Resort & Thermal Spa features an outdoor pool.

Does Hotel El Tucano Resort & Thermal Spa have a restaurant?

Hotel El Tucano Resort & Thermal Spa is home to La Foresta, which features garden views, al fresco dining, and happy hour.

Does Hotel El Tucano Resort & Thermal Spa have a spa?

This resort has a spa, which features Ayurvedic treatments, body scrubs, and facials.

How close is Hotel El Tucano Resort & Thermal Spa to downtown La Palmeria?

Hotel El Tucano Resort & Thermal Spa is 2.1 mi away from La Palmeria.

Reviews

Hotel El Tucano Resort & Thermal Spa Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 362 reviews
Rating 8 - Good. 111 out of 362 reviews
Rating 6 - Okay. 66 out of 362 reviews
Rating 4 - Poor. 45 out of 362 reviews
Rating 2 - Terrible. 28 out of 362 reviews

Reviews

10/10 Excellent

Edgar

Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo

Traveled with family
Be aware they have rooms without AC, they gave us a fan only room. We were supposed to get a Junior suite and it was nothing like the picture. Not enough towels for the three guests, small beds, close to the reception so the noise early in the morning was not fun at all. Property is nice, cold water pool was been clean so we couldn’t use it for day and a half. Good food, decent drinks prices.
Stayed 2 nights in Jul 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rohn Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay and will return. The natural beauty of this location is unmatched!
Stayed 3 nights in May 2025

2/10 Terrible

Anna

Disliked: Staff & service, amenities, property conditions & facilities
Poorly kept, mold was on our walls as there is no a/c and it’s very humid and wet area. Before arriving we called to see if they recommended anyone for taxi service they gave us a number call we waited 40 min at the airport for him he never showed we ended up finding one at the airport then upon arriving to the hotel checkin they said the taxi service we needed to pay 100$ cause he did show up we went back and forth for a while and i said i would call and sort it myself before they allowed us to check in to our room and we didn’t get there until 9 so by that time it was 10 and we were exhausted after a long day of traveling. Other than that the pool and drinks were nice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Susana, Kamloops

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs to be upgraded and have better service.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Marc

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
Stayed 1 night in Mar 2025

2/10 Terrible

Dan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Asdrubal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Kathi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large thermal water pool, and my husband loved the steam room, warm pool and cool pool. We also liked being in an environment with the majority of people being Costaricense, as we weren't interested in an exclusive tourist resort.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio, los trabajadores del hotel muy amables y serviciales, la comida muy rica.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Good stay. Loud takling in front ot room 5 all night especially bad at 1am with a group of girls. Then loud music at 5am.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Al

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaishiri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting!

Our family of 5 had a great stay! Staff was very friendly, breakfast included was delicious and fresh, and the location and setting is stunning! The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall. We thoroughly enjoyed our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Srinivasa

Stayed 4 nights in Dec 2024

2/10 Terrible

Naveen

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no hot water, air conditioner barely works. The staff in the restaurant and laundry are great, however the front desk reception staff are terrible. I wouldn’t recommend this place at all. The hotel rooms and rest rooms are very old.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Hotel was great, weather and climate were a bummer. Very friendly, helpful, wonderful customer service. Was always a pleasure. One night the pool by the suana was boiling hot but the next day it was regulated temperature. Highly recommended. Advise to add a souvenir gift shop and tour guide for transportation.
Stayed 3 nights in Dec 2024

8/10 Good

Clara

Stayed 2 nights in Nov 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024

4/10 Poor

Cedma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024