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4.6 out of 5

"I did not like the hotel front desk staff. The lady’s were pretty rude for both check out and check in. " More

By a verified traveler on Sun 28 Feb 2021

Hotel Description

Hotel near The Shops at Clearfork in Fort Worth

In Fort Worth

You'll be within 3 miles (5 km) of The Shops at Clearfork and 6 miles (10 km) of Texas Christian University with a stay here. Also within 9 miles (15 km) are Fort Worth Botanic Garden and Will Rogers Coliseum.

Free perks

This hotel features a 24-hour health club and a seasonal outdoor pool. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, a snack bar/deli, and express check-out are also on offer.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 91 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Jun 27 - Jun 28

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

Everyone (2) Family (1)
3 out of 5
I did not like the hotel front desk staff. The lady’s were pretty rude for both check out and check in.

Posted by on Feb 28, 2021

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4 out of 5
The travelocity rate was a good $20/not cheaper than the IHG site. When this data was shared with the MOD, there was confusion because supposedly this chain does not accept Travelocity.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Holiday Inn Express

I would like to apologize for the inconveniences you had - we'll work hard to fix the issue you experienced and also will have a talk with our rep. Thanks for letting us know. Have a great day.

5 out of 5

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jul 2, 2019 by Max

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Max Parcells General Manager

5 out of 5
Pros: Room was quite spacious.
Cons: Shuttle service
Fitness Center was GREAT! Daily breakfast was over the top.

Posted by on Jul 6, 2015

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Comment from Hotel Management

Jan 6, 2016 by Nene

Dear Anonymous, Thank you so much for taking time to give us your feedback for the Holiday Inn Express Fort Worth Southwest (I-20). We appreciate all the nice things you had to say. We strive to make everyone feel welcome and comfortable. Sincerely, Sharon Wilbourn General Manager Holiday Inn Express Fort Worth Southwest (I-20)

5 out of 5

This hotel is an excellent value with easy access to Ft. Worth.

Pros: Quiet
This hotel is my favorite choice when I travel to the Colonial each May.

Posted by , from Moses Lake, WA on Feb 3, 2011

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5 out of 5

5 day stay in April 2010

the breakfast was the best choice of any i have seen for the express hotel chains. the bed was nice and comfy. the accomodation was fabulous for the price. nothing was amiss. front desk was friendly and housekeeping was good.location is very good for shopping downtown and fit my every need.

Posted by on Apr 24, 2010

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4 out of 5

Conveniently located & best breakfast around!

Our King-size room was great & the complimentary breakfast was the best we've had. Hotel staff was very accomodating & helpful.

Posted by on Feb 10, 2009

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5 out of 5

Feels like home.

I spent a total of 60 days/nights at this location and can honestly say that this is a well run hotel. From the manager down to the cleaning staff, everyone was helpful and very thoughtful in dealing with me and my family. The rooms are very clean and comfortable. And the warm cookies every afternoon are a super treat. Feel free to book this hotel with confidence that you will enjoy your stay. I would stay here again and again. Thanks to all the staff. Mark

Posted by on Dec 9, 2008

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5 out of 5

Terrific Value

I stay here one weekend a month in a junior suite and continue to choose this hotel for its value, comfort, and convenience. The junior suites are large, comfortable, and tastefully decorated. The accomodations boast a flat screen TV, a sofa, numerous electrical outlets, above average pillows, high end towels, and - most importantly - a comfortable bed with a sumptuous comforter. Free in-room WiFi completes the sanctuary. The hotel is located within a retail complex replete with abundant dining and shopping options, all within walking distance. The breakfast buffet tries hard, is relatively extensive, and attempts to include more protein options instead of the typical toast and muffin defaults - but with limited success. A place for improvement - the powdery scrambled eggs and pale, unappetizing sausage patties are resoundingly institutional and unappealing. An iHop is a 3 minute walk should you prefer a more robust breakfast option. 24/7 coffee (which needs to be ""kicked up a notch"") and cookies adds a welcome touch. I brought my wife on the past weekend and she, too, was impressed. The staff is both friendly and responsive. The hotel has become almost my home away from home.

Posted by on Dec 7, 2008

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5 out of 5

Absolutely No Complaints

This hotel was only a 15 minute drive from Sundance Square (well, on Sunday AM). We found it to be clean , very comfortable, friendly and served a great breakfast buffet.

Posted by on Nov 1, 2008

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About the Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel

Location 4609 Citylake Boulevard, West, Fort Worth, TX 76132

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 01 to March 31:

  • Swimming pool

Property Features

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel offers its guests a 24-hour health club and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Fort Worth hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • 550 sq ft of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (52.7 km / 32.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2016.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid gift cards are not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Prepaid gift cards are not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Fort Worth Southwest I-20
  • Holiday Inn Express Hotel Fort Worth Southwest I-20
  • Holiday Inn Hotel Southwest I-20
  • Holiday Inn Southwest I-20
  • Holiday Inn Express Hotel Suites Fort Worth Southwest I 20

You should know

  • The seasonal pool will open in March and close in October.
  • Up to 10 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.