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Hampton Inn & Suites Chattanooga/Downtown

2.5 star property
Hotel near Tennessee Aquarium in Chattanooga

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Chattanooga/Downtown

Terrace/patio
Two queens studio special | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Minibar
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
400 Chestnut St, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪2 min walk‬
  • Place, AT&T Field
    ‪5 min walk‬
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Two queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens

9.6 out of 10
Exceptional
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens studio special

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio special

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two queens studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio suite

9.2 out of 10
Wonderful
(30 reviews)
  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King studio suite

10.0 out of 10
Exceptional
(5 reviews)
  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for 1 King Studio Suite Nonsmoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Studio Suite Nonsmoking

  • Sleeps 3

View all photos for 1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOK

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOK

  • Sleeps 2

View all photos for 1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOK

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOK

  • Sleeps 3

View all photos for 2 Qn Beds Studio Ste/corner Balcony/ Nosmoke

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Qn Beds Studio Ste/corner Balcony/ Nosmoke

  • Sleeps 5

View all photos for 2 QUEEN BEDS STUDIO SUITE NONSMOKING

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 QUEEN BEDS STUDIO SUITE NONSMOKING

  • Sleeps 5

View all photos for 2 Queen Beds Nonsmoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Beds Nonsmoking

  • Sleeps 4

View all photos for Two queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens

  • Sleeps 4

View all photos for Two queens studio special

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio special

  • Sleeps 4

View all photos for Two queens studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two queens studio suite

  • Sleeps 4

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2

View all photos for King studio suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King studio suite

  • Sleeps 2

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Qn Beds Studio Ste/Corner Balcony/ Nosmoke

  • Sleeps 5

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

Guest Room With 2 Queen Beds And Sofa Bed-Hearing Accessible-Non Smoking

  • Sleeps 5

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Room With 2 Queen Beds, Mobility And Hearing Accessible, Non-Smoking

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Non-Smoking

  • Sleeps 2

View all photos for 1 King Hearing Accessible Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Hearing Accessible Non-Smoking

  • Sleeps 2

View all photos for 1 King Mobility Hearing Accessible with Tub Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Mobility Hearing Accessible with Tub Non-Smoking

  • Sleeps 2

View all photos for 1 King Studio Suite Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Studio Suite Non-Smoking

  • Sleeps 3

View all photos for 2 Queen Hearing Accessible Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Hearing Accessible Non-Smoking

  • Sleeps 5

View all photos for 2 Queen Studio Special Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Studio Special Non-Smoking

  • Sleeps 5

View all photos for 2 Queen Studio Suite Non-Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Studio Suite Non-Smoking

  • Sleeps 5

2 Queen Beds

  • Sleeps 2

View all photos for King Hearing Accessible

Bathroom | Free toiletries, hair dryer, towels, soap

King Hearing Accessible

  • Sleeps 3

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 3

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 5

King Studio Suite-Non-Smoking

  • Sleeps 3

View all photos for 1 King Bed Nonsmoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Nonsmoking

  • Sleeps 2

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La Quinta Inn & Suites by Wyndham Chattanooga Downtown/South

Downtown Chattanooga
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 704 reviews
$114 nightly
The price is $133
Apr 26 - Apr 27
Total with taxes and fees
La Quinta Inn & Suites by Wyndham Chattanooga Downtown/South

About the neighborhood

Chattanooga

Heart of Chattanooga.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Tennessee Aquarium and University of Tennessee at Chattanooga. Creative Discovery Museum and AT&T Field are also within half a mile (1 km).

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.1 miles
  • AT&T Field - 5 min walk - 0.3 miles
  • Tivoli Theatre - 5 min walk - 0.3 miles
  • Tennessee Aquarium - 6 min walk - 0.4 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 23 min drive

Restaurants

  • ‪City Cafe Diner - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬3 min walk
  • ‪Ben & Jerry's - ‬5 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Agave & Rye - ‬5 min walk

About this property

Hampton Inn & Suites Chattanooga/Downtown

Hotel near Tennessee Aquarium in Chattanooga
Hampton Inn & Suites Chattanooga/Downtown offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Chattanooga/Downtown also features a terrace, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 134 guestrooms or units
  • 6 levels
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
Hampton Inn & Suites Chattanooga/Downtown offers 134 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG
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  • Pool
  • Free WiFi
  • Restaurant
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4.3 out of 5, Excellent, 1,000 reviews
$140 nightly
The price is $164
Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chattanooga/Downtown
Hampton Inn Hotel Chattanooga/Downtown
Hampton Inn Chattanooga/Downtown Hotel Chattanooga
Hampton Inn Chattanooga/Downtown Hotel
Hampton Inn Chattanooga/Downtown Chattanooga
Hampton Inn Suites Chattanooga/Downtown
Hampton Inn Chattanooga
Hampton & Suites Chattanooga
Hampton Inn & Suites Chattanooga/Downtown Hotel
Hampton Inn & Suites Chattanooga/Downtown Chattanooga
Hampton Inn & Suites Chattanooga/Downtown Hotel Chattanooga

Frequently asked questions

How close is Hampton Inn & Suites Chattanooga/Downtown to the airport?

Hampton Inn & Suites Chattanooga/Downtown is 8.5 mi (23-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Chattanooga/Downtown?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Chattanooga/Downtown on Apr 22, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Chattanooga/Downtown have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Chattanooga/Downtown.

Does Hampton Inn & Suites Chattanooga/Downtown offer free breakfast?

Hampton Inn & Suites Chattanooga/Downtown offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites Chattanooga/Downtown?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Chattanooga/Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn & Suites Chattanooga/Downtown?

Free parking is not available at this hotel. Self parking is available for USD 18 per day.

Does Hampton Inn & Suites Chattanooga/Downtown have a pool?

Hampton Inn & Suites Chattanooga/Downtown features an indoor pool and an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hampton Inn & Suites Chattanooga/Downtown have a restaurant?

Hampton Inn & Suites Chattanooga/Downtown is home to The Bend, which features happy hour.

Does Hampton Inn & Suites Chattanooga/Downtown have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Chattanooga/Downtown to downtown Chattanooga?

Hampton Inn & Suites Chattanooga/Downtown is 0.4 mi away from Chattanooga.

Hampton Inn & Suites Chattanooga/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ray

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was nice. Clean and neat. Other amenities are not available due to remodeling - not disclosed when booked on Travelocity. The hot breakfast was complimentary but very limited.
Stayed 1 night in Jan 2026

2/10 Terrible

Carter

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Breakfast was served on the second floor. Had to go down to the first floor for coffee. Construction was going on in the lobby with a lot of noise. Was not made aware of this when room was booked.Parking was limited. Room was too small. Was upgraded to a larger space at no charge. Will not stay here again. Would have never thought the Hampton would be this way. We were so disappointed that we didn't stay for the second night 😞.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, amenities
The hotel is very clean. The staff is very very kind and helpful! It’s convenient to all the fun we had planned and great restaurants around.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, amenities
Clean rooms and hotel. The staff were so so friendly and helpful! Our only complaint is that the parking fee per night is not listed on any third party websites. We loved our stay with this hotel and will book again with them.
Stayed 2 nights in Dec 2025

4/10 Poor

Nick

Disliked: Amenities, property conditions & facilities
Major construction at this facility. They should’ve just shut the whole place down, done the construction and then open back up. There was only one elevator working. Not enough room for everybody to eat breakfast. The construction workers were working in front of the working elevator at one point.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entire lobby was under construction and Expedia failed to mention this when booking. The lobby was nonexistent because it was surrounded with wall to floor tarps and loud jack hammers. There was a make shift desk to check in, but you couldn’t even hear the person. I would have appreciated being informed of the construction and that I wouldn’t be able to use the first floor of the hotel, when making my decision on places to stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Staff & service, property conditions & facilities
Major construction Couldn't accommodate parking Had to go to new hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Rolando

Stayed 2 nights in Dec 2025

6/10 Okay

MICHAEL

Traveled with family and small children
Liked: Staff & service
Hotel was going under construction and only One elevator was working
Stayed 3 nights in Dec 2025

4/10 Poor

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

Chandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything' was fine
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
The street outside was loud at night. Unable to lock balcony door.
Stayed 2 nights in Dec 2025

2/10 Terrible

JOHN, Sautee Nacoochee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were informed the morning of check in that they were remodeling and the lobby was closed and the breakfast bar was very limited. Noisy, dusty and loud. If we had know this sooner we would have found somewhere else to stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Abby, Augusta

Stayed 1 night in Dec 2025

8/10 Good

Savanah

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The lobby is under renovations. There was only one elevator working and it took forever to get to my room. Front desk staff was not friendly and seemed annoyed to do their job. Marijuana odor was often smelled in the hallway. The room itself was great.
Stayed 2 nights in Dec 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service
Lobby was being demolished and renovated. No bar. We should have been notified prior and i would have orher arrangements
Stayed 2 nights in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Nov 2025

6/10 Okay

Deidra

Construction going on at the hotel currently. Check in was a bit of a mess in the area they have it setup & it seems that the front service people aren't happy about the way it is set up.
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 1 night in Dec 2025

6/10 Okay

Dana

Traveled with family
The room was great. The building is being renovated and the parking deck is not really equipt for larger vehicles.
Stayed 1 night in Dec 2025

2/10 Terrible

Garett

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel manager failed to inform us that there would be construction until the morning before check-in. The check-in process was terrible. Parking was also very chaotic.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great staff was helpful and the pool was warm. Best coffee I've ever had.
Stayed 1 night in Nov 2025

10/10 Excellent

KAY

Liked: Cleanliness, staff & service, amenities
Spacious, clean room. Fabulous hot breakfast! Central to everything. Great staff!
Did I mention spacious?
SO big!
Fabulous balcony!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and spacious room, comfortable beds, and great location.
Stayed 2 nights in Nov 2025