4/10 Malo
Ann
Viaje en pareja
29 ago. 2025
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was friendly. However, unfortunately, the room was not clean. I washed filthy dirty finger marks off of the doorhandles, and all around the door handles inside and out of bathroom door. I had to wash all counter and table tops. There was a terrible smell in there. It smelled as though they sprayed lysol all over the place and you could still smell dirty, musty odor. The electric fireplace was broken, the unit was UGLY and outdated! When we went to bed we thought there were bed bugs because we were itching so baldly. But it turned out we both had reaction to the detergent or perhaps lysol got on the sheets? So, my face swelled and I got rashes. We couldn't leave the patio door open for fresh air because there was people in a unit below us smoking pot and cigarettes non stop on their balcony (it's a non smoking establishment they DON'T enforce that though) and it came straight into our room making my allergies and asthma worse. The bed was rock hard. So I got 3 hours sleep. Woke up 6 am with a stiff neck, migraine, my face was swollen and I had a rash on my face.This place has a beautiful view of Depot Bay. Gorgeous! If they cleaned properly, update the rooms, get new beds from this decade and enforced non smoking policy this would be a great place! I checked out 7 am that morning. The staff was kind, very understanding and didn't make me pay for another night that I had reserved. But did not try to address the smokers below us. Shrugged it off.
Ann
Se hospedó 2 noches en agosto de 2025
