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4.0 out of 5

"Spent a week at the Hotel Santa Maria and haven't found anything that I could complain about other than I could not stay longer. Hotel staff were exc ... " More

By a verified traveler on Fri 03 Aug 2018

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Hotel Description

4-star romantic hotel near Historic Center - Downtown

Central Florence getaway

A stay at this Santa Maria Novella hotel places you steps from Piazza di Santa Maria Novella and a 5-minute walk from Historic Center - Downtown. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within half a mile (1 km).

Free breakfast

This hotel features a gym and a rooftop terrace. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Enjoy the sauna and free buffet breakfast each morning.

Free Internet, LCD TVs

The 71 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. Other amenities include room service, premium bedding, and LCD TVs with satellite channels.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$160* Per night/room Nov 23 - Nov 24

Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (3 people)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Santa Maria Novella ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Santa Maria Novella

Everyone (2)
5 out of 5

Great location, quality hotel!

Pros: Wonderful staff, excellent breakfast, VERY clean!
Location: Take it all in, the staff will point you in the right directions. There is so much to do or just jump on the train as we did and explore
Spent a week at the Hotel Santa Maria and haven't found anything that I could complain about other than I could not stay longer. Hotel staff were excellent, breakfast was varied and delicious and the location is an easy walk from the train station and close to everything in Florence!

Posted by , from Upstate New York USA on Aug 3, 2018

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3 out of 5

Over rated

Great location, dark rooms and unaccomadating staff

Posted by on May 12, 2015

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Property Features

Hotel Santa Maria Novella offers its guests a health club and a sauna. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available. This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Florence Santa Maria Novella Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This rooftop bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santa Maria Novella
  • Santa Maria Novella Hotel
  • Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel
  • Hotel Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.