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Hotel City

3.0 star property
3-star hotel near Basilica of Santa Maria Novella, connected to a rail/subway station

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Photo gallery for Hotel City

Reception
View from room
Front of property
Bar (on property)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
Via Sant'Antonino 18, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Ponte Vecchio
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Double Room with Private External Bathroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Florence

Historic Centre of Florence stay.At this Historic Centre of Florence hotel, you'll be within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles
  • Ponte Vecchio - 9 min walk - 0.5 miles
  • Uffizi Gallery - 11 min walk - 0.6 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • Ciro & Sons
  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬1 min walk
  • ‪Trattoria Da Guido - ‬1 min walk
  • ‪banana bar - ‬1 min walk

About this property

Hotel City

3-star hotel near Basilica of Santa Maria Novella, connected to a rail/subway station
Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel City also features a front-desk safe, an ATM, and a television in a common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
Hotel City offers 20 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, Italian, Spanish

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Property amenities

Family friendly

  • Changing table
  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Property Registration Number IT048017A1QZJFLSUP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

How close is Hotel City to the airport?

Hotel City is 4.5 mi (27-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

Does Hotel City have an airport shuttle?

Airport shuttle services are not available at Hotel City.

Does Hotel City offer free breakfast?

Hotel City does not offer free breakfast.

Is there a casino at Hotel City?

No, there is no casino at this hotel.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel City?

Free parking is not available at this hotel. Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

Does Hotel City have a pool?

Hotel City does not have a pool.

Does Hotel City have a spa?

There are no spa services available at this hotel.

How close is Hotel City to downtown Florence?

Hotel City is 0.5 mi away from Florence.

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 184 reviews
Rating 8 - Good. 42 out of 184 reviews
Rating 6 - Okay. 22 out of 184 reviews
Rating 4 - Poor. 5 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Friendly and helpful front desk staff, and great location for exploring the city
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great! 8 minute walk to train station and food market is at the end of the block. Bargain for the location! Rooms were good size and comfortable. Staff was helpful and friendly! Highly recommend!
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness
Pros: Location (close to train station, lots to do), excellent staff. Cons: Rooms are a bit dated, A/C struggled. I would stay again.
Stayed 7 nights in May 2025

10/10 Excellent

Odalis

Stayed 1 night in May 2025

6/10 Okay

Mark

Traveled with partner
Disliked: Property conditions & facilities
Great location but tired hotel with a curious arrangement for bathrooms etc.
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The installations were clean and well kept. The area was inviting and gave me a feeling of safety. Definitely will come back again next time 1
Stayed 3 nights in May 2025

10/10 Excellent

Dana R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really super staff, great hotel near both the train station and the old city… everything was walkable! Room was super clean and nicely ventilated with a screened window option. My only complaint was the wifi on the second floor in our corner room was frustratingly weak and sometimes non existent.
Stayed 4 nights in May 2025

10/10 Excellent

Dianna

A hidden gem

A quiet very clean room, close to everything. The staff were helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Evelyne Ling and Oxana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very nice. Great location with many restaurants around and near the train station. It was very convenient to and from the airport.
Stayed 3 nights in May 2025

10/10 Excellent

ALICIA Margarita VAN, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where awsome housekeeper where nice and did a good job at cleaning the room. Everything was at walking distance. Lots of places around the hotel to dine.
Stayed 6 nights in May 2025

2/10 Terrible

teresa

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel City in Florence was overall excellent. All of the reception staff were friendly, professional, and very helpful in most things we needed.The room was clean, updated, roomy. The shower was a decent size with plenty of hot water and good pressure. Unfortunately, we could not sleep because the air conditioner had not been turned on after a winter break
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Musma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Location was amazing. Only thing missing was lack of services. Otherwise it was amazing!
Stayed 3 nights in Apr 2025

8/10 Good

Jingwen, Jersey city

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located, very close to the train station, the area is very walkable. The room itself is very small. We’re only stay here for one night so we don’t mind it, the room does not have any ventilation system, when you open the window, it was very loud outside, mosquito flying in in the middle of the night. They kept the hotel very clean, staff is very friendly. There is a coffee bar area, but they’re closed most of the day. And mostly are used to store luggage’s.
Stayed 1 night in Apr 2025

8/10 Good

Carol Ann, Duncan

Traveled with group
Liked: Cleanliness, staff & service
Staff were lovely. Room was clean and comfortable just don’t expect to sleep with the window open. We made this mistake our first night and were kept awake all night by drunks yelling in the streets. The next night we made sure the window was closed and the sound of the AC drowned it out. It is very conveniently located to the train station and all the central sites are very close by.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carroll, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, really nice staff, a bit loud with the construction but theyre upgrading the hotel so thats temporary
Stayed 2 nights in Apr 2025

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good if you just need a basic place to stay

Well located friendly hotel. The reception are on duty 24 hours. Very helpful with recommendations for eating/ places to visit. Make sure to check your room's bathroom situation as our bathroom was private and across the hallway, sink was provided in the room. Room quite small but sufficient if you are busy and out most the time. Wi-fi wasn't great at busy times (evenings)
Stayed 2 nights in Apr 2025

10/10 Excellent

Vasavilatha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located close to the Dome, within walking distance to all major attractions, great food options, In a safe and lively location. I visited Florence for 3 days, used only public transit and walked everywhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Emily, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older furnishings but in great condition, very clean. We interacted with multiple members of the staff and they were all lovely. It was easy access from the train station especially in the rain. It was exactly what I expected and I was happy with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

arian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geeat customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2025