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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property
5-star luxury hotel near Piazza di Santa Maria Novella, connected to a rail/subway station

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Dinner served, Regional cuisine, alfresco dining
Lobby
Pool
Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Dei Pescioni 2, Florence, FI, 50123
  • Ponte Vecchio
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Uffizi Gallery
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (Helvetia)

Deluxe Double or Twin Room (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

8.8 out of 10
Excellent
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Cozy)

Room (Cozy) | 1 bedroom, premium bedding, minibar, in-room safe

Room (Cozy)

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Bristol)

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Suite

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | 1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

Junior Suite (View - Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Suite Bristol

Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Suite Bristol

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite Bristol

Presidential Suite Bristol | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite Bristol

  • 1066 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Florence

City center stay.Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Ponte Vecchio and Cathedral of Santa Maria del Fiore. Uffizi Gallery and Piazza del Duomo are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Ponte Vecchio - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 6 min walk - 0.4 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Hard Rock Cafe Italy SRL - ‬2 min walk
  • ‪Angel Roofbar & Dining - ‬1 min walk
  • ‪Colle Bereto - ‬1 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Procacci - ‬1 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

5-star luxury hotel near Piazza di Santa Maria Novella, connected to a rail/subway station
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. For a fee, parking is available. A complete renovation of Helvetia & Bristol Firenze – Starhotels Collezione was completed in April 2021.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Built in 1894
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

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Reception

Bernini Palace

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  • Pet friendly
  • Free WiFi
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4.8 out of 5, Exceptional, 1,006 reviews
$336 nightly
The price is $389
Jul 28 - Jul 29
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash.

Property Registration Number IT048017A1JJ5NDZ7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

How close is Helvetia & Bristol Firenze – Starhotels Collezione to the airport?

Helvetia & Bristol Firenze – Starhotels Collezione is 4.4 mi (25-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Jul 30, 2025 start from $461.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Helvetia & Bristol Firenze – Starhotels Collezione have an airport shuttle?

Airport shuttle services are not available at Helvetia & Bristol Firenze – Starhotels Collezione.

Does Helvetia & Bristol Firenze – Starhotels Collezione offer free breakfast?

Free breakfast isn’t provided at Helvetia & Bristol Firenze – Starhotels Collezione, but buffet breakfast is offered for a fee of EUR 40 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Helvetia & Bristol Firenze – Starhotels Collezione?

No, there is no casino at this hotel.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Helvetia & Bristol Firenze – Starhotels Collezione?

Free parking is not available at this hotel. Self parking is available for EUR 60 per day, and valet parking for EUR 60 per day.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a pool?

Helvetia & Bristol Firenze – Starhotels Collezione does not have a pool.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a restaurant?

Helvetia & Bristol Firenze – Starhotels Collezione is home to Cibrèo Ristorante Cocktai, which features Regional cuisine and al fresco dining.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a spa?

This hotel has a spa, which features hot stone massages, facials, and body treatments.

How close is Helvetia & Bristol Firenze – Starhotels Collezione to downtown Florence?

Helvetia & Bristol Firenze – Starhotels Collezione is 0.2 mi away from Florence.

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 506 reviews
Rating 8 - Good. 114 out of 506 reviews
Rating 6 - Okay. 32 out of 506 reviews
Rating 4 - Poor. 11 out of 506 reviews
Rating 2 - Terrible. 7 out of 506 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We had a glorious stay. The staff are very friendly and made us feel at home. The guest room was opulent and well appointed. I can’t wait to go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows.
Stayed 3 nights in Mar 2025

10/10 Excellent

S B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class and style

A repeat guest of this hotel, I’m impressed with the consistent quality and service. The location is ideal, the spa offers much relaxation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Property is kept in clean immaculate condition with a wonderful spa. Situated within walking distance of all major attractions. An ideal property to explore Florence and offers good relaxation facilities.
Stayed 3 nights in Feb 2025

10/10 Excellent

arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

John, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how much i love this place. Perfectly licated but the staff makes it special. Attention to every detail. Our comfort and happiness is their forst priority. Will stay again without considering any ither property.
Stayed 2 nights in Feb 2025

10/10 Excellent

TONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of Florence.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, we she my wife and 2 girls 7-9yrs old. The staff was excellent, th property was in a very good location. I’m definitely staying again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/
Stayed 6 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, room comfort
Mi estancia ha sido muy agradable. Lo que no me ha gustado nada es la cantidad de dinero que han retenido de mi tarjeta, casi el doble del que he gastado. Hay hoteles que tienen otra política con el dinero de los demás.
Stayed 7 nights in Nov 2024

10/10 Excellent

nashwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent, Brooklyn park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Carolann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 8 glorious nights. This hotel is absolutely stunning. The service was impeccable and the location was perfect for walking to any location in Florence. The staff was very accommodating and helpful. . Don’t forget to visit the spa!!! Also, the room where they serve breakfast is like nothing I have ever seen. Stunning!!! I will be back…
Stayed 8 nights in Oct 2024

10/10 Excellent

Hock Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service exemplary. Extremely helpful, efficient and friendly. Combined with top notch rooms and facilities, its a fantastic gem of a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

valerie, chesterfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel! 2 minutes away from Duomo. Highly recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Osamah

Stayed 4 nights in Sep 2024

10/10 Excellent

tamar

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend - Best Luxury Hotel

What can I say. My wife and I stayed here on our wedding night for 2 nights and the staff made it so simple for us. Thank you for a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a beautiful location, in the centre of the all the designer stores. Absolutely deserves Leading Hotel of the World status. Couldn’t fault one thing even if I tried.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Chencheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Domenico

Stayed 3 nights in Jul 2024