For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
5-star luxury hotel near Piazza della Signoria, connected to the convention center
City center stay
Within a 10-minute walk of this Duomo hotel, you'll find Piazza della Signoria and Palazzo Vecchio. Ponte Vecchio and Uffizi Gallery are also within half a mile (1 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Self parking, a terrace, and limo/town car service are also offered.
Free WiFi, satellite TV
The 67 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and TVs with satellite channels.
Helvetia & Bristol Firenze – Starhotels Collezione ratings based on 3 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Helvetia & Bristol Firenze – Starhotels Collezione
Everyone (1)Family (2)
5 out of 5
We were all thrilled with our stay. The hotel is newly renovated and beautiful. The staff was outstanding, from our precheckin email (things to do, sites to see and info about local area), to warm welcome by Bellman (in top hat), exquisite lunch, complete with explanation of local cuisine and service throughout our stay!
True gem.
Amazing service.
Fantastic connecting rooms perfect for families.
Unbeatable central location.
Helpful and effective concierge for recommendations and bookings.
Thank you to Alfredo, Illinjan, Gabrielle, David (not the statue), Edy and all the staff. Remarkable and very enjoyable visit.
Would definitely return to this hotel. It is not a stay, it is an experience.
Posted by a verified traveler on Jul 4, 2019
Was this review helpful to you?
Comment from Hotel Management
Jul 8, 2019
by LM
Dear Guest,
Words fail us in attempting to thank you for your beautiful comments on the Helvetia & Bristol. Your courteous words of appreciation will be proudly shared with the whole Staff. They will be very happy to hear from you. We are so glad to learn that the Helvetia & Bristol blew your expectations and that both our staff and services have somehow contributed to render your time in Florence a successful one.
With renewed thanks for your particular consideration, we are looking forward to welcoming you soon again to your Florentine “home” whenever you are in Florence. Best regards,
Luana Malloni
Management Assistant
5 out of 5
Excellent staff
Friendly helpful professional --best of the trip
Clean with fantastic location
Posted by a verified traveler on Mar 30, 2015
Was this review helpful to you?
5 out of 5
Excellent Hotel & Staff
Pros:Free breakfast, Close restaurants, Quiet, prime location
My husband and I were there just before New Years 2011 and the hotel was fabulous! This hotel is situated in a prime location. Close to major attractions. One of the best features of the hotel beside the perfect location are the very professional and helpful staff. Everyone at the hotel was friendly and always willing to impart their expertise on their beautiful city. If in need of assistance in finding great restaurants or tips on how best to avoid the crowds at the various attractions the hotel staff always provided excellent information. Our room was very spacious. My husband and I thoroughly enjoyed our stay there and will definitely return.
Posted by LoryR on Feb 29, 2012
Was this review helpful to you?
About the Helvetia & Bristol Firenze – Starhotels Collezione
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property. This 5-star Florence hotel is smoke free.
1 building
67 guestrooms or units
6 levels
Built in 1894
Dining venue
Bar or lounge
Childcare (surcharge)
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
Fireplace in lobby
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Florence (FLR-Peretola) (7.8 km / 4.8 mi)
Train station: Florence Santa Maria Novella Station (1.3 km / 0.8 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Helvetia & Bristol Firenze – Starhotels Collezione offers 67 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in April 2019.
Separate bedroom
Minibar
In-room dining (24 hours)
Television
Satellite channels
Electric kettle
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Bidet
Telephone
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Bristol Winter Garden - This restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Bristol Winter Garden - This bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: EUR 40 per pet, per stay
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
UnionPay
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 35 per person (approximately)
Self parking fee: EUR 50 per day
Valet parking fee: EUR 50 per day
Nearby parking fee: EUR 50 per day
Pet fee: EUR 40 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol
You should know
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
The property is a member of the Leading Hotels of the World.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
