Victoria Jungfrau Grand Hotel & Spa

5.0 star property
5-star ski hotel near Lake Brienz

Choose dates to view prices

Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Lobby
Indoor pool, seasonal outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service
  • Pet friendly

Explore the area

View in a map
Höheweg 41, Interlaken, BE, 3800
  • Hoeheweg
    ‪2 min walk‬
  • Interlaken Casino
    ‪5 min walk‬
  • Mystery Rooms
    ‪9 min walk‬
  • Bern (BRN-Belp)
    ‪45 min drive‬

Room options

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Nescens Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Suite

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Tower Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Duplex Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Duplex Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Interlaken

Near the slopes.Your stay at this Central Interlaken hotel places you within 2 miles (3 km) of Lake Brienz and Lake Thun. Trummelbach Falls is within 12 miles (20 km) and First Station is within 20 miles (32 km).

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Interlaken Casino - 5 min walk - 0.3 miles
  • Alpine Garden - 8 min walk - 0.5 miles
  • Mystery Rooms - 9 min walk - 0.5 miles
  • Interlaken Ost Ferry Terminal - 14 min walk - 0.8 miles

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬3 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

5-star ski hotel near Lake Brienz
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Victoria Jungfrau Grand Hotel & Spa helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a snack bar/deli. This luxury hotel also offers a complimentary children's club, an indoor tennis court, and outdoor tennis courts. Parking is available for a fee.

This 5-star Interlaken hotel is smoke free.

  • 216 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • 6641 sq ft of conference space
  • 617 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Nescens has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Fee for in-room wireless internet: CHF 0 per stay (rates may vary)
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CHF 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

How close is Victoria Jungfrau Grand Hotel & Spa to the airport?

Victoria Jungfrau Grand Hotel & Spa is 32.4 mi (45-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

Does Victoria Jungfrau Grand Hotel & Spa have an airport shuttle?

Victoria Jungfrau Grand Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of CHF 660 per vehicle, one way.

Does Victoria Jungfrau Grand Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Victoria Jungfrau Grand Hotel & Spa, but buffet breakfast is offered for a fee of CHF 45 for adults and CHF 45 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Victoria Jungfrau Grand Hotel & Spa?

No, there is no casino at this hotel, but Interlaken Casino (4-min walk) is nearby.

What time is check-in at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs CHF 50 (subject to availability).

Is there free parking at Victoria Jungfrau Grand Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for CHF 35 per night, and valet parking for CHF 35 per night.

Does Victoria Jungfrau Grand Hotel & Spa have a pool?

Victoria Jungfrau Grand Hotel & Spa features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Victoria Jungfrau Grand Hotel & Spa have a restaurant?

Victoria Jungfrau Grand Hotel & Spa is home to Sapori, which features Italian cuisine.

Does Victoria Jungfrau Grand Hotel & Spa have a spa?

Pamper yourself with a day at Nescens, where you can enjoy body wraps, deep-tissue massages, and aromatherapy.

How close is Victoria Jungfrau Grand Hotel & Spa to downtown Interlaken?

Victoria Jungfrau Grand Hotel & Spa is 0.2 mi away from Interlaken.

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 487 reviews
Rating 8 - Good. 69 out of 487 reviews
Rating 6 - Okay. 25 out of 487 reviews
Rating 4 - Poor. 7 out of 487 reviews
Rating 2 - Terrible. 4 out of 487 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and friendly staff and beautiful property.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Stayed 5 nights in May 2025

10/10 Excellent

Emad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service are outstanding
Stayed 1 night in May 2025

8/10 Good

Ratna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
Stayed 2 nights in May 2025

10/10 Excellent

Dandi

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 2 nights in Apr 2025

10/10 Excellent

gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

cristiani

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Stayed 2 nights in Feb 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect service, ultimate luxury

Perfect service, ultimate luxury
Stayed 2 nights in Feb 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Impressive spa
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday dream

Perfect stay for holidays pretty expensive but beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

lama

Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Jan 2025

8/10 Good

Allyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant property with exceptional staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, loved this hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and great service
Stayed 1 night in Oct 2024

10/10 Excellent

Usman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around! The venue is stunning
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and staff.
Stayed 1 night in Oct 2024