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"The room was hot. We set the air to 65 and it still was hot. I decided to check the filters and they could not have been serviced in months. I then ... " More

By a verified traveler on Fri 19 Jun 2020

Hotel Description

Family-friendly 3-star hotel near Estes Park Aerial Tramway

In Estes Park

Within a 15-minute walk of the hotel, you'll find Estes Park Museum and Aspen and Evergreen Gallery. Also, Stanley Village is within half a mile (1 km) and Estes Park Aerial Tramway is within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. Bring the family and enjoy the arcade/game room and kid-friendly dining. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, LED TVs

The 150 guestrooms have LED TVs with cable channels and offer free WiFi and pillow menus. Free weekday newspapers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 18 - Oct 19

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ridgeline Hotel, Estes Park, Ascend Hotel Collection ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ridgeline Hotel, Estes Park, Ascend Hotel Collection

Everyone (5) Couples (1) Family (2)
4 out of 5
The room was hot. We set the air to 65 and it still was hot. I decided to check the filters and they could not have been serviced in months. I then took them to the bathroom and cleaned them and the air then cooled. I bet an AC tech would have charged a minimum of $75 for a service call.

Posted by , from Nashville TN on Jun 19, 2020

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Comment from Hotel Management

Jul 3, 2020 by Leslie Regalado

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 22, 2019 by Emily S.

Thank you for sharing this great review!

1 out of 5
The layout is terrible!!!! Very hard navigate, especially when driving with an elderly person. We were on the first floor and the lock on the window was broken. We asked for maintenance to come fix it but it was taking too long so we moved rooms. This room had a hole in the ceiling in the bathroom (looked like possible water damage). When we woke up, we had a roach on our bed!!! The price we paid for this room was absolutely ridiculous!!! I would not recommend this hotel to anyone, let alone go back!!! And I let the hotel know all this and they said someone would contact me, I’m still waiting.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 17, 2019 by Emily S.

We appreciate you sharing this feedback with us. We sincerely apologize for the poor experience you had during you stay. Our management team has reached out to you so that we can address these issues. Again, we sincerely apologize that this is how you will remember us for and we hope we can make this issue right.

2 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Emily S.

We apologize that we did not meet your expectations during your visit and we will work hard to make valuable improvements. Safe travels!

5 out of 5
We stayed here for our first Time in Colorado is was such a cute cozy nice place to stay loved every bit of it!

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Emily S.

Thank you for taking the time to share this great review with us, we truly appreciate it! We are thrilled to know you had such a wonderful experience during your first time in Colorado and that our staff provided you with excellent service. We wish you safe travels and we hope to see you again in the future.

5 out of 5
Great place for kids. We loved the pool and gameroom! The staff did not regulate pool area and some children were not following rules.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 25, 2019 by Bree A. Customer Service Manager

Thank you for sharing this great review with us. I am happy to hear you and your family had an enjoyable experience during your stay, but apologize that some rules were not regulated in the pool area. I will be sure to discuss your comments with our team so we can make valuable improvements. I wish you safe travels and we hope to see you again in the future.

5 out of 5
Ridgeline is a beautiful resort with amazing views of the mountains inside Estes Park. A just-right sized game room, an expansive pool, and outdoor campfire are just three of the extras you might not expect for the reasonable price.

Posted by , from IL on Oct 13, 2018

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Comment from Hotel Management

Oct 29, 2018 by Bree A. Customer Service Manager

Hello Ern, Thank you so much for sharing this great review and awesome picture. We are very happy to hear you had an enjoyable experience during your stay, and we hope you visit us again soon. Safe travels!

5 out of 5

Great place to stay

Everything was so clean and nice. We’ll definitely be coming back!

Posted by , from Fort Collins on Feb 13, 2018

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Comment from Hotel Management

Feb 13, 2018 by Bree A. Customer Service Manager

Hi Shawna, Thanks for the great review! We're happy to hear you enjoyed your stay and we hope you visit us again soon. Safe travels!

3 out of 5

Still in renovations

The hotel is being renovated. Shower did not work well. You can hear other people in the next room. Overpriced for what you get. Rooms are small. The TV is of low quality resolution. Inexpensive 'upgrades' not worth the $200 per night. Inconvenient parking. The only saving grace for this hotel is the employees are super nice.

Posted by on Jun 6, 2017

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Comment from Hotel Management

Jun 12, 2017 by Bree A. Customer Service Manager

Hello Picky Patty, Thank you for staying with us and for leaving this review. We apologize that we did not meet expectations and we will take note of all your comments to see what areas we can improve. We wish you safe travels and hope that you give us another chance in the future. Best, Bree A. Customer Service Manager The Ridgeline Hotel

About the The Ridgeline Hotel, Estes Park, Ascend Hotel Collection

Location 101 S Saint Vrain Avenue, Estes Park, CO 80517

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Ridgeline Hotel, Estes Park, Ascend Hotel Collection offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 10330 square feet (960 square meters) and includes a conference center. A terrace, an arcade/game room, and a garden are also featured at the family-friendly The Ridgeline Hotel, Estes Park, Ascend Hotel Collection. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star Estes Park hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 buildings
  • 10330 sq ft of conference space
  • 960 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Denver Intl. Airport (DEN) (122.5 km / 76.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Ridgeline Hotel, Estes Park, Ascend Hotel Collection offers 150 accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Latitude 105 Alehouse - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per person (roundtrip)
  • Pet fee: USD 25 per accommodation, per night
  • Refrigerator fee: USD 5 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Park Inn
  • Rocky Mountain Inn
  • Ridgeline Hotel
  • Ridgeline Estes Park
  • Rocky Mountain Park Hotel Estes Park
  • Rocky Mountain Park Inn Estes Park
  • Rocky Mountain Park Estes Park
  • Rocky Mountain Park
  • The Ridgeline Hotel Ascend Hotel Collection
  • The Ridgeline Hotel Estes Park Ascend Hotel Collection
  • The Ridgeline Hotel Estes Park® Ascend Hotel Collection
  • The Ridgeline Hotel, Estes Park, Ascend Hotel Collection Hotel
  • The Ridgeline Hotel Estes Park an Ascend Hotel Collection Member

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.