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Holiday Inn Estes Park by IHG

3.0 star property
Family-friendly 3-star hotel near Historic Estes Park

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Photo gallery for Holiday Inn Estes Park by IHG

Interior entrance
Property video
Property grounds
Interior
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
101 S Saint Vrain Avenue, Estes Park, CO, 80517
  • Place, Lake Estes
    ‪3 min walk‬
  • Place, Historic Estes Park
    ‪7 min walk‬
  • Place, The Stanley Hotel
    ‪16 min walk‬
  • Airport, Fort Collins, CO (FNL-Fort Collins-Loveland Municipal)
    ‪53 min drive‬

Room options

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 575 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mountain View (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (Tower 1)

Suite, 1 Bedroom, Mountain View (Tower 1) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Mountain View (Tower 1)

10.0 out of 10
Exceptional
(1 review)
  • 575 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Mountain View (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Roll-in Shower, Mountain View (Mobility Accessible)

  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Mountain View (Tower 1)

Suite, 1 King Bed, Fireplace, Mountain View (Tower 1) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Fireplace, Mountain View (Tower 1)

  • 480 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible, Tower 1)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Roll-in Shower (Mobility Accessible, Tower 1)

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Tower (Communications, Mobility, Tower 1)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible Bathtub, Tower (Communications, Mobility, Tower 1)

8.8 out of 10
Excellent
(3 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (Pet Friendly)

Suite, 1 Bedroom, Mountain View (Pet Friendly) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Mountain View (Pet Friendly)

  • 384 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mountain View

  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Tower 1)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mountain View (Tower 1)

8.0 out of 10
Very good
(11 reviews)
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View, Ground Floor

Standard Room, 2 Queen Beds, Pool View, Ground Floor | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Pool View, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mountain View (Pet Friendly)

8.0 out of 10
Very good
(7 reviews)
  • 290 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(4 reviews)
  • 290 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Tower 1)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Tower 1)

9.0 out of 10
Wonderful
(19 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View (Tower 1)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Pool View (Tower 1)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (Tower 1)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mountain View (Tower 1)

9.0 out of 10
Wonderful
(6 reviews)
  • 290 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Estes Park

City center stay.You'll find Estes Park Events Complex and Historic Estes Park within 2 miles (3 km) of this hotel. Also, Rocky Mountain National Park is within 3 miles (5 km) and Beaver Meadows Visitor Center is within 6 miles (10 km).

What's nearby

  • Estes Park Conference Center - 1 min walk - 0.0 miles
  • Lake Estes - 3 min walk - 0.2 miles
  • Historic Estes Park - 7 min walk - 0.4 miles
  • Stanley Park - 8 min walk - 0.5 miles
  • The Stanley Hotel - 16 min walk - 0.9 miles

Getting around

  • Fort Collins, CO (FNL-Fort Collins-Loveland Municipal) - 60 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Notchtop Bakery & Café - ‬16 min walk
  • ‪Claire's Restaurant and Bar - ‬17 min walk
  • ‪Kind Coffee - ‬12 min walk

About this property

Holiday Inn Estes Park by IHG

Family-friendly 3-star hotel near Historic Estes Park
Holiday Inn Estes Park by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Estes Park by IHG. Free self parking is available.

This 3-star Estes Park hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Estes Park by IHG offers 147 accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
Hotel Estes
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, 1,003 reviews
$94 nightly
The price is $107
Dec 25 - Dec 26
Total with taxes and fees
Hotel Estes

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 17.49 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Foosball table
  • Games
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (28 inches high)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.49 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 11:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mountain Park Inn
Rocky Mountain Inn
Ridgeline Hotel
Ridgeline Estes Park
Rocky Mountain Park Hotel Estes Park
Rocky Mountain Park Inn Estes Park
Rocky Mountain Park Estes Park
Rocky Mountain Park

Frequently asked questions

How close is Holiday Inn Estes Park by IHG to the airport?

Holiday Inn Estes Park by IHG is 37.4 mi (60-min drive) away from the Fort Collins, CO (FNL-Fort Collins-Loveland Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Estes Park by IHG?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Estes Park by IHG on Jan 8, 2026 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Estes Park by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Estes Park by IHG.

Does Holiday Inn Estes Park by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Estes Park by IHG, but buffet breakfast is offered for a fee of USD 17.49 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Estes Park by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Estes Park by IHG?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Estes Park by IHG?

This hotel offers free self parking.

Does Holiday Inn Estes Park by IHG have a pool?

Holiday Inn Estes Park by IHG features an indoor pool. Guests can enjoy pool access from 10:00 AM to 11:00 PM.

Does Holiday Inn Estes Park by IHG have a restaurant?

Holiday Inn Estes Park by IHG is home to Latitude 105 Alehouse, which features American cuisine and happy hour.

Does Holiday Inn Estes Park by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Estes Park by IHG to downtown Estes Park?

Holiday Inn Estes Park by IHG is 0.7 mi away from Estes Park.

Holiday Inn Estes Park by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, room comfort
Needs some repair and paint in doors
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel is very nice. Love all the beautiful scenic pictures on the walls.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Couldn’t find where I had already paid for stay. Hopefully they got it figured out seems that it was an issue with Expedia not the hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this as a place to stay for visiting Rocky Mtns. National Park. We just needed a place to sleep, eat and shower. It served that purpose well. If you have children that love to swim and play in a pool the hotel has a lovely pool. Many of the rooms face the pool so you would want to request those. If you have a disability or struggle with mobility you will want to avoid the "west wing" in the back as there is no elevator and you will need to drag your luggage up and down stairs. Ate breakfast at the hotel and it was adequate. Nothing fancy but good. I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in Estes Park a few times, first time at this property. S’mores by the fire was so much fun!! We will be back!
Stayed 1 night in Sep 2025

6/10 Okay

Holly, Brooklyn Park

Stayed 2 nights in Sep 2025

8/10 Good

Cassie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was amazing and had anything we could have needed. The issue we had was arrival/check in. Check in was supposed to begin at 4 PM and upon arrival, we were told there were still no rooms available. We were unable to check in to our room for another 45 minutes, which cut into our time visiting the area. Other than this, we had friendly staff, a clean comfortable room, and loved the 24 hour water and coffee stations
Stayed 3 nights in Sep 2025

8/10 Good

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I inadvertently left my credit card at the hotel restaurant. The next day I noticed it was not in my wallet. I called the front desk and they told me it was in their safe and that they would have shredded it if not claimed 24 hours after they discovered it. When asked why they didn’t contact me as I was a registered guest, they said that was not their policy. I find this unusual.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nicoleena

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and the staff was so great and friendly.
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerrett

Stayed 4 nights in Sep 2025

10/10 Excellent

Cristina, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rocky Mountain National Park
Stayed 2 nights in Sep 2025

4/10 Poor

Clyde

Disliked: Cleanliness, property conditions & facilities
Very dark room. one light between the beds, needed a flashlight at night to see in suitcases. This hotel should have been converted to a Best Western about 20 years ago. It's not up to average Holiday Inn conditions.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay

Comfortable hotel within walking distance of the town. Nice views, attractive indoor pool, and fire pits available in the evening.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very welcoming staff. Comfortable stay. Nice touches inc. s’mores for the fire pits. Located Slightly out of town was the only downside.
Stayed 1 night in Sep 2025

6/10 Okay

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was on an upper level and was only accessible by stairs. Not convenient when you’re hauling luggage. The room coffee maker did not work either.
Stayed 1 night in Sep 2025

2/10 Terrible

Stacie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
New beds!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Traveled with group

False advertisement. Expensive breakfast buffet.

False advertisement for Mountain View rooms. hotels.com booked and reserved a Mountain View. I did not get this. Front desk tells me to contact hotels.com. hotels.com had to try to contact hotel management but got nowhere. I have tried to ask for a small partial refund or my $18 breakfast buffet credited to my account but got nowhere. Pros: rooms were clean and comfortable beds. There is a mini fridge. Hot tub was nice after a long hike. There was also a game room that we did not use but was a nice perk. Overall, the encounters with staff were pleasant besides them not really helping with the non-mountainview room even though my hotels.com reservation clearly says in parentheses Mountain View. Cons: no elevator in the back part of the building. So if you do need an elevator, make sure you call and make sure you can get a room in the new art portion of the building. There is no microwaves in the rooms, but I did hear a staff member tell me that you can request one if needed. They’re $18 buffet for breakfast. I felt was a total rip off as it had your traditional free continental breakfast items that you get at many hotels for free. I’m pretty salty about no Mountain View because this is the reason why I booked this hotel over another one. So I am making it very clear to everyone that if you book through hotels.com do not anticipate that you’ll get a Mountain View even though your reservation says Mountain View. I don’t know who’s fault it is, but that’s false advertisemen
Stayed 4 nights in Sep 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view and safe, friendly place
Stayed 3 nights in Sep 2025