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ibis London Thurrock M25

3.0 star property
3-star hotel near Lakeside Shopping Centre

Choose dates to view prices

Photo gallery for ibis London Thurrock M25

Exterior
Bar (on property)
Lobby
Premium bedding, in-room safe, desk, soundproofing
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Royal Opera House Learning and Participation
    ‪12 min walk‬
  • Place, The Backstage Centre
    ‪16 min walk‬
  • Place, Lakeside Shopping Centre
    ‪2 min drive‬
  • Airport, London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.4 out of 10
Very good
(31 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

In Grays .Stay at this Grays hotel and you'll be within 2 miles (3 km) of Lakeside Shopping Centre and 9 miles (15 km) of Orchard Theatre. Also within 9 miles (15 km) are Bluewater Shopping Centre and Victoria Road Stadium.

What's nearby

  • Royal Opera House Learning and Participation - 12 min walk - 0.7 miles
  • The Backstage Centre - 16 min walk - 0.9 miles
  • Lakeside Shopping Centre - 2 min drive - 1.5 miles
  • Arena Essex Raceway - 3 min drive - 2.5 miles
  • Lakeside Karting - 3 min drive - 2.5 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Greggs - ‬3 min drive

About this property

ibis London Thurrock M25

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1998
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property grounds
Best Western Thurrock Hotel
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very Good, 726 reviews
$70 nightly
The price is $84
Jan 4 - Jan 5, 2026
Total with taxes and fees
Best Western Thurrock Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 28-inch TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

How close is ibis London Thurrock M25 to the airport?

Ibis London Thurrock M25 is 14.1 mi (29-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Thurrock M25?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at ibis London Thurrock M25 on Jan 7, 2026 start from $63.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Thurrock M25 have an airport shuttle?

Airport shuttle services are not available at ibis London Thurrock M25.

Does ibis London Thurrock M25 offer free breakfast?

Free breakfast isn’t provided at ibis London Thurrock M25, but full breakfast is offered for a fee of GBP 12.00 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at ibis London Thurrock M25?

No, there is no casino at this hotel.

What time is check-in at ibis London Thurrock M25?

Check-in start time: 3:00 PM; Check-in end time: 10 AM.

Is there free parking at ibis London Thurrock M25?

Free parking is not available at this hotel.

Does ibis London Thurrock M25 have a pool?

Ibis London Thurrock M25 does not have a pool.

Does ibis London Thurrock M25 have a restaurant?

Yes, there is a restaurant on site.

Does ibis London Thurrock M25 have a spa?

There are no spa services available at this hotel.

How close is ibis London Thurrock M25 to downtown Grays?

Ibis London Thurrock M25 is 0.9 mi away from West Thurrock.

Reviews

ibis London Thurrock M25 Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 129 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 84 out of 1005 reviews

Reviews

10/10 Excellent

Sharon

Very good
Stayed 1 night in Sep 2025

10/10 Excellent

k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

We were at radio 2 in the park in chelmsford ibis thurrock was best value from all hotels in area very comfortable and good value for money will stay again when in area
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had an evening meal - the burger was rather dry with no real taste
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like, very good experience, thanks Michael.
Stayed 1 night in Sep 2025

10/10 Excellent

Yong

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Poor experience at Lakeaide Ibis

Air con not working, bathroom sink blocked and the bathroom door didn’t shut. Lovely staff, offered to move us but another family room was not available
Stayed 1 night in Aug 2025

6/10 Okay

Joe

Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Air-conditioning wasn't working but the dutiful staff offered me a fan. It was a very hot summers day.
Stayed 1 night in Aug 2025

4/10 Poor

Kamil

Stayed 1 night in Aug 2025

8/10 Good

Adenike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful, easy parking, good breakfast and comfortable room with air-condition.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with partner
Always stay here local to everything and staff very warm and welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good but room no toothbrush
Stayed 1 night in Aug 2025

2/10 Terrible

Dalziel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel from Hell

This was the worst stay at a hotel I’ve ever had. We booked for a double room. By the time we got to the hotel, they had sold our room to someone else and told us, “we only have twin bedrooms”. The twin bedrooom they gave us was the room from hell. The mattress was disgusting. The duvets smelled. The main lighting in the bedroom stopped working and we ended up with no lighting in the hotel. And worst of all, this wasn’t what we paid for. This hotel was so bad, we didn’t even stay the second night. We chose to drive back up north in the middle of the night instead of staying in this place again. The staff were dismissive. And honestly, spent more time talking to each other than their customers. I would avoid this hotel at all costs. Don’t waste your money staying here.
Awful bed we were given after the hotel sold the room WE PAID FOR.
State of the table where they expect us to leave everything.
Dirty, damaged tables again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Efeona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money, Safe and quiet rooms.

Cheap and good value for money, i've stayed a few times never had an issue. Safe parking and easy access to the M25
Stayed 1 night in Jun 2025

10/10 Excellent

Bobette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, very clean. Staffs are very nice and helpful. So comfy. Breakfast was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Babatunde

Traveled with group
Liked: Amenities
Service is good and the bed is comfortable
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jerillee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

8/10 Good

Marius Cornelius

Stayed 2 nights in Jul 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Adriana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE. CONVENIENT LOCATION FOR OUR PURPOSES.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025