Book a Elkhart Hotel with Hot Tub in Room

The clerk was spectacular, so nice and friendly. 😎

Waited 15 minutes to check in no attendant in sight. Friend saw her getting out of a car earlier carrying baskets of laundry so probably why see was not at the desk. Phone ringing constantly and had ants in our room. Will not return

The check in time at this hotel was over 30 minutes wait time. Front desk contributed it the covid19 standards that are to be followed. But also stated they were short handed on staff.

Spacious room, with sofa bed and two extra tables. Spotless. Check-in clerk was charming and helpful. Provided warm breakfast despite pandemic (prepped by staff in mask). Restful and comfortable

This hotel had a lot of potential but falls just short of being a great place. The room was fairly clean, but some areas of the property were just gross, specifically the railing on the stairs, elevator buttons and sticky floors outside of the elevator where you could see that a trash bag was drug across. Also, this hotel WILL charge your card $50. Better to have that extra in your account that you will not be able to access until the cancellation goes through, could be several days. My reservation was mixed up with another guest so I was charged their room fees, even though I had already plain in full online. I'm still waiting for a refund for that as well as for a canceled room reservation. Basically I was charged for 3 rooms and the room I got was not what I paid for. I reserved a 2 full bed suite, thinking it would be enough for 5 of us since that's what travelocity app indicated, but I was given a 1 bed suite that sleeps 4 adults using the sofa sleeper. Overall, the hotel was mediocre and my intrractions with travelocity customer service is horrible. I am less than pleased.

Noisy a/c , power button on tv remote n/g , toilet running, toilet down Hall self- flushing all night, very nice looking, staff friendly