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4.2 out of 5

"I liked everything. I noticed right away how clean and beautiful it was. The staff person who checked us in answered all our questions and offered oth ... " More

By a verified traveler on Mon 16 Sep 2019

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Hotel Description

3-star hotel near Hemmens Cultural Center

In Elgin

You'll be within 3 miles (5 km) of Hemmens Cultural Center and 6 miles (10 km) of Grand Victoria Casino with a stay here. Santa's Village is within 6 miles (10 km) and Algonquin Historic Village Hall is within 9 miles (15 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 243 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Dec 12 - Dec 13

Suite, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Holiday Inn Chicago Northwest-Elgin, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

Everyone (11) Couples (1) Family (1)
1 out of 5
I was double charged

Posted by on Sep 9, 2021

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Comment from Hotel Management

Sep 12, 2021 by Edlin

Hello Kimberly, We appreciate you bringing this to our attention, and apologize if this has caused an inconvenience. We did release the charges on your credit card. My Staff and I look forward to welcome you in the near future! Enjoy your weekend,

5 out of 5
Loved it!

Posted by on Aug 23, 2021

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Comment from Hotel Management

Sep 3, 2021 by michael

Thank you We are glad you enjoyed your stay

4 out of 5

Posted by on Jul 13, 2020

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Comment from Hotel Management

Jul 21, 2020 by mike

Thank you We hope you enjoyed your stay

5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Feb 6, 2020 by mike

Thank you we are always glad to see a great review

5 out of 5
I liked everything. I noticed right away how clean and beautiful it was. The staff person who checked us in answered all our questions and offered other information. We were on the 7th floor and the elevator came very fast. We had a refrigerator and microwave which was very convenient. I liked the hair drier. The room was beautiful and spacious. We asked for a king sized bed and it was very comfortable. We had 2 food vouchers for breakfast. The breakfast was delicious with anything you could ask for to eat and drink. Thanks for a relaxing overnight stay.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 3, 2019 by Lynzie York - Rooms Division Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Chicago Northwest in Elgin. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

5 out of 5
Really nice room and good breakfast. I will stay there again.

Posted by on Dec 2, 2018

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Comment from Hotel Management

Dec 2, 2018 by Hratch

Thank you for your feedback. We loved serving you and want to thank you for being our guest. Hratch Basmadjian General Manager

5 out of 5
Excellent staff, very clean and quiet. Excellent buffet breakfast, never over crowded.

Posted by , from Mel’s. MN on Jul 30, 2018

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Comment from Hotel Management

Jul 31, 2018 by Hratch

Thank you for being our guest. Hratch Basmadjian General Manager

4 out of 5
This is the second time we have stayed at this property. The first time was just my husband and I and the room was perfect! This time we were travelling with two kids (age 9 and 11). We got a "suite". However, the kids ended up sharing a queen size sofa sleeper. A roll away wouldn't have fit in this room. Still like the hotel. But will re-think options when travelling with the kids.

Posted by , from California on Jan 4, 2018

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Comment from Hotel Management

Jan 8, 2018 by Hratch

Thank you for your feedback. We will be looking into redesigning our suites during our next upgrade. We loved serving you and want to thank you for being our guests. Hratch Basmadjian General Manager

5 out of 5

Loved it!

Gorgeous hotel. This was our second stay there and we will be back!

Posted by on Mar 31, 2017

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Comment from Hotel Management

Apr 3, 2017 by hratch

Thank you for being our guests. Hratch Basmadjian General Manager

5 out of 5

Excellent hotel with pool

Very nice hotel. Welcoming and friendly. Affordable. Breakfast was included and way more than your average free breakfast. You actually have a server. Rooms were dusty. But, beds were clean and comfy. I loved the toiletries provided ... bath and body works! The pool and hot tub were AMAZING.

Posted by , from R on Feb 27, 2017

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Comment from Hotel Management

Mar 1, 2017 by hratch

Thank you for being our guest. Hratch Basmadjian General Manager

About the Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

Location 495 Airport Rd, Elgin, IL 60123

Property Features

Holiday Inn Chicago Northwest-Elgin, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (900 square meters). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin, an IHG Hotel. Free self parking is available. This 3-star Elgin hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 900 sq m of conference space
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Elgin Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Chicago Northwest-Elgin, an IHG Hotel offers 243 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Bennigans - This sports bar specializes in American cuisine and serves lunch and dinner.

Crystals - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 52 per pet, per day, plus a deposit of USD 50.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 for adults and USD 5.95 for children (approximately)
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 52 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago Northwest-Elgin
  • Holiday Inn Hotel Northwest-Elgin Chicago
  • Elgin Holiday Inn
  • Holiday Inn Chicago Northwest
  • Holiday Inn Elgin
  • Holiday Inn Chicago Northwest-Elgin Hotel
  • Holiday Inn Chicago Northwest Elgin
  • Holiday Inn Chicago Northwest-Elgin, an IHG Hotel Hotel
  • Holiday Inn Chicago Northwest-Elgin, an IHG Hotel Elgin
  • Holiday Inn Chicago Northwest-Elgin, an IHG Hotel Hotel Elgin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.