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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property
Hotel near Santa's Village in West Dundee

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Grand Victoria Casino
    ‪7 min drive‬
  • Place, NOW Arena
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

West Dundee

In West Dundee .Within 6 miles (10 km) of this hotel, you'll find Hemmens Cultural Center and Santa's Village. Grand Victoria Casino is within 6 miles (10 km) and Algonquin Historic Village Hall is within 9 miles (15 km).

What's nearby

  • Hemmens Cultural Center - 6 min drive - 3.3 miles
  • Santa's Village - 6 min drive - 5.0 miles
  • Grand Victoria Casino - 7 min drive - 3.9 miles
  • NOW Arena - 7 min drive - 6.2 miles
  • Arboretum of South Barrington - 8 min drive - 7.9 miles

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Checkers - ‬5 min drive
  • ‪The Milk Pail - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel near Santa's Village in West Dundee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Extended Stay America Suites Chicago Elgin West Dundee. Free self parking is available.

This West Dundee hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Frequently asked questions

How close is Extended Stay America Suites Chicago Elgin West Dundee to the airport?

Extended Stay America Suites Chicago Elgin West Dundee is 13.9 mi (31-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites Chicago Elgin West Dundee?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Chicago Elgin West Dundee on Oct 29, 2025 start from $58.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites Chicago Elgin West Dundee have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Chicago Elgin West Dundee.

How close is Extended Stay America Suites Chicago Elgin West Dundee to the beach?

This hotel is 10.6 mi (15-min drive) from Indian Trail Beach and 14.5 mi (28-min drive) from Main Beach. Don't forget your sunscreen!

Does Extended Stay America Suites Chicago Elgin West Dundee offer free breakfast?

Extended Stay America Suites Chicago Elgin West Dundee offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Chicago Elgin West Dundee?

No, there is no casino at this hotel, but Grand Victoria Casino (7-min drive) is nearby.

What time is check-in at Extended Stay America Suites Chicago Elgin West Dundee?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites Chicago Elgin West Dundee?

This hotel offers free self parking.

Does Extended Stay America Suites Chicago Elgin West Dundee have a pool?

Extended Stay America Suites Chicago Elgin West Dundee does not have a pool.

Does Extended Stay America Suites Chicago Elgin West Dundee have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Chicago Elgin West Dundee to downtown West Dundee?

Extended Stay America Suites Chicago Elgin West Dundee is 1.6 mi away from West Dundee.

Reviews

Extended Stay America Suites Chicago Elgin West Dundee Reviews

6.2

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 144 out of 463 reviews
Rating 8 - Good. 74 out of 463 reviews
Rating 6 - Okay. 57 out of 463 reviews
Rating 4 - Poor. 56 out of 463 reviews
Rating 2 - Terrible. 132 out of 463 reviews

Reviews

2/10 Terrible

Somaditya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person Gustavo is extremely arrogant. Rooms don't have blanket and he is straight face saying they are out of blankets. This is not acceptable. They are not charging us less for this right? amount we paid is not less amount we paid for this hotel in Chicago Suburb. They mentioned that they will deliver the utensils in the room but Gustavo again said no. Owner should take an account that whatever they committed to, employees are not trained to follow that. They way Gustavo is behaving, it shows if we post this review there will be non co-operation and retaliation. We drove all the way from North Carolina and and spending sleepless nights with kids (7 years) and elderly people (80 and 72 years) travelled with us. After Repeated follow up, They did not even provide us extra sheets. to get sheets we need to return dirty sheets first. a total untrust is there. If we need to return dirty sheets, what will we use in leu of Blankets which they said before? 2 sleepless nights. it was a nightmare.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elisabel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Disappointed

I had a great experience at this location a couple of years ago, so I decided to give it another try. However, my recent stay was far from satisfactory. Upon arrival, the place had an unpleasant odor, reminiscent of cigarettes. Inside the room, one of the towels was already wet, and the room itself smelled like a mixture of wet dog and cigarettes, indicating that it hadn’t been cleaned thoroughly. We requested new towels, but they informed me that they didn’t have any and that housekeeping had them all. We were left waiting for them, but no one came throughout the entire stay. We also asked to use bowls, but they informed me that they didn’t have any and gave me a pot to cook instead. To make matters worse, there were stains on the mattress. The cold water supply was also inadequate, and the breakfast consisted of just muffins and some to-go oatmeal. The appliances were also in poor condition and dirty. I usually don’t leave reviews, but this experience was so disappointing that we even ended up leaving earlier.
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Our stay was less than ideal. The property is clearly neglected and used mostly as a residence more so than a hotel. It was freezing in the hallways but then our room was damp feeling. The carpet felt wet even though it was not. The air conditioner worked until we change the temperature and then it did not work the rest of our stay. There was mold in the vents, half the outlets did not work, the pillows were old and lumpy, the drain of the bathtub was rusted through and trying to get a consistent temperature for a shower was difficult. The door to the oven was broken and just overall bad wear and tear on all the furniture. I’ve stayed in better places for less. However, the cleaning staff appear to do the best with what they have to work with. The room was overall clean. I went to the front desk to talk to someone about the condition and there was a sign at the desk that said “be back soon” with a line of 3 other people. I waited for 5 minutes but could not wait longer. To end the bad stay we were awoken at 8am on. Sunday morning by a lawn mower and leaf blower being used right outside our room. Definitely disappointed and do not recommend. *picture is of mold in the vent
Stayed 2 nights in Jul 2025

2/10 Terrible

Yvette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room smells bad no extra pillows

Stayed 1 night in Jul 2025

10/10 Excellent

Junna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jul 2025

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Never ever stay here
Stayed 3 nights in Jul 2025

8/10 Good

Cruz

Liked: Property conditions & facilities
Not smelling
Stayed 1 night in Jun 2025

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hortencia

Stayed 1 night in Jun 2025

10/10 Excellent

Leandro

Stayed 1 night in May 2025

10/10 Excellent

RUBEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check In, Room was clean and spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Stayed 2 nights in Jun 2025

10/10 Excellent

KALONDRA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and comfortable. Spacious rooms and truck/trailer/RV parking on site.
Stayed 1 night in Jun 2025

8/10 Good

Armando

Stayed 1 night in Jun 2025

2/10 Terrible

Garrett

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Very disappointing. Nightmare from check-in to check-out. Rented two suites, each having two bedrooms, a living room and kitchen for two nights. I attempted to write an overview of our experience at the Extended Stay, but ran out of characters in this review box. Nonetheless, I will highlite my concerns. 1. Both desk clerks we interacted with never fully listened to our questions or comments. They would cut us mid sentence and make statements unrelated to the issue in question. It to 45 minutes to register, even with reservations. 2. Three times dealing with the clerk we were interrupted by a call from his girlfriend. Each time he walked off and left me. 3. I rented two premium suites. Housekeeping was still prepping the rooms at 3:10. All of the suites floors were wet with soppy water. We left to give housekeeping time to finish the rooms. Upon returning 1-1/2 hours later, we had to hold onto furniture to keep from slipping and falling. We called for housekeeping to come and do something but were told they were gone for the day. We had to get towels and dry all the floors ourselves. 4. Out of six TVs in the suites, not one worked. The thermostats in both suites did not respond. Maintenance was able to get the ac to work, but there was no TV for the kids. 5. I wish there were more spaces to write here because these problems were before 10 pm on day one. Day 2 was far worse - so bad our daughter's family left. Horrible!!
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Shiereen

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff are very accomodating and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

jenna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away.

I get that it is a cheap place, but this place is bad. I waited for 5 minutes to check in before walking around the entire main floor to find someone. The room smelled bad, there were stains on the walls and bedding, carpet was missing in several places, clumps of hair in the shower, and the place was barely holding itself together (see door pic). The room door wouldnt stay shut on its own. Food was left in the fridge I called for extra linen and waited at the desk for several minutes. Breakfast was literally either prepackaged muffins or a granola bar. When I went to check out no one was at the desk again. after waiting for several minutes I had to call the hotel to get anyone to come up to the front desk. Pay a bit more and stay somewhere else.
Stayed 1 night in Jun 2025

6/10 Okay

Hortencia

Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

4/10 Poor

Hortencia

Disliked: Amenities
We saw cockroaches on our stay
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had many issues, the ceiling vent was coming off. Additionally the iron sparked, when I attempted to plug in. Which in turn cause all the outlets to short out. When in told the staff, they said they would give me a different room, however later they told me they couldn’t honor.
Stayed 2 nights in Jun 2025

4/10 Poor

ashley

Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Stayed 1 night in Jun 2025

2/10 Terrible

Lyndsay

Stayed 1 night in Jun 2025