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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Enjoy free weekday breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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St. Charles
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
$86 nightly
The price is $96
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Total with taxes and fees
Hampton Inn & Suites Chicago/St. Charles

About the neighborhood

St. Charles

Close to airport.Within 2 miles (3 km) of this St. Charles hotel, you'll find St. Charles Heritage Center and Camp Kane and Arcada Theater. Dellora A. Norris Cultural Arts Center and Pottawatomie Park are also within 2 miles (3 km).

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.0 mile
  • Charlestowne Mall - 3 min drive - 1.4 miles
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
  • Arcada Theater - 4 min drive - 1.4 miles
  • Steel Beam Theater - 4 min drive - 1.4 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Colonial Cafe - ‬4 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Enjoy free weekday breakfast at this St. Charles hotel
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Days Inn by Wyndham St. Charles IL
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,002 reviews
$62 nightly
The price is $70
Dec 17 - Dec 18
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

How close is Quality Inn and Suites St Charles - West Chicago to the airport?

Quality Inn and Suites St Charles - West Chicago is 3.1 mi (7-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

Does Quality Inn and Suites St Charles - West Chicago have an airport shuttle?

Airport shuttle services are not available at Quality Inn and Suites St Charles - West Chicago.

How close is Quality Inn and Suites St Charles - West Chicago to the beach?

This hotel is 15.6 mi (26-min drive) from Centennial Beach.

Does Quality Inn and Suites St Charles - West Chicago offer free breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Quality Inn and Suites St Charles - West Chicago?

No, there is no casino at this hotel, but Grand Victoria Casino (16-min drive) and Hollywood Casino Aurora (22-min drive) are nearby.

What time is check-in at Quality Inn and Suites St Charles - West Chicago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Quality Inn and Suites St Charles - West Chicago?

This hotel offers free self parking.

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Quality Inn and Suites St Charles - West Chicago features a seasonal outdoor pool.

Does Quality Inn and Suites St Charles - West Chicago have a spa?

There are no spa services available at this hotel.

How close is Quality Inn and Suites St Charles - West Chicago to downtown St. Charles?

Quality Inn and Suites St Charles - West Chicago is 1 mi away from St. Charles.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with family

One terrible night.

The picture you show of the lobby might be the hotels dream. I had nothing but problems. The room was old, filthy and the shower didn't work. Nor the hot tub but i didn't care about that. The screen outside the window was torn and flapped all night. It was one thing after the next and I left early the next day. Unbelievably bad.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Unfortunately we ended up not staying here. After check in we drove around to the entry where our room was closest to. There were several groups of people in camping chairs hanging out in the parking lot. The room itself was clean, but old and warn down. We then remembered to relay we had a service animal. I called the front desk, where we were told we had to move rooms. We were on a tight schedule so I had planned to just swap out the keys with the front desk. I was then told at the desk that they were making a note on our file about having a ‘pet’ and I would need to talk to the supervisor in the morning before leaving. I was told we would be getting a pet fee and that was the reason we needed to speak to the supervisor. I relayed, again, that we had a service animal and not a pet. This became an issue to the point where we no longer felt comfortable staying. If you have a service animal, don’t bother trying this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Bobby, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice price for an expensive town. I'd stay again.
Stayed 1 night in Sep 2025

8/10 Good

Hazat

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The customer service was great. The room was spacious but was not perfectlly clean. Breakfast was 7/10 they did not have any egg or other protein. Only waffles, fruit, cereal, bagels and coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place! Great staff.
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Liked: Staff & service
Room was comfortable. Shower drained too slow, so you were standing in 6" of water when done. Wifi only worked reliably in the morning. Both of my devices couldn't connect in the evening due to "failed to retrieve IP" error messages. People knocking on my room window at night kept me up.
Stayed 5 nights in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is what you would expect for the price. It's in town right on Il 64, so good access to nearby main roads. Be aware it's a 2 floor property and there are no public elevators. My room was a pretty good walk from the lobby. Once you have a key card, you cane park near a closer entrance which helps. It's not what I'd call a newer hotel, but appears to be decently maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Israel, Cicero

Stayed 2 nights in Aug 2025

10/10 Excellent

Luther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

George

Traveled with family
Disliked: Staff & service
Did not like not being able to leave the hotel earlier than expected. Forced to stay an extra day. Had to change rooms because our first room was made available to someone else. Very embarrassing to find that your key don’t work.
Stayed 6 nights in Aug 2025

6/10 Okay

mansi

Stayed 1 night in Sep 2025

4/10 Poor

Janiele

Stayed 2 nights in Aug 2025

8/10 Good

nahiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk receptionist was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location relative to downtown events.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Clean and modern. Felt safe.
Stayed 1 night in Aug 2025

2/10 Terrible

Mary

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel stay was good, direction on finding room was alittle off as the door that was recommended made it farther away from room but over all good.
Stayed 1 night in Aug 2025