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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Enjoy free weekday breakfast at this St. Charles hotel

Choose dates to view prices

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
1600 E Main St, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min drive‬
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St. Charles

Close to airport.Within 2 miles (3 km) of this St. Charles hotel, you'll find St. Charles Heritage Center and Camp Kane and Arcada Theater. Dellora A. Norris Cultural Arts Center and Pottawatomie Park are also within 2 miles (3 km).

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.0 mile
  • Charlestowne Mall - 3 min drive - 1.4 miles
  • Arcada Theater - 3 min drive - 1.4 miles
  • Kane County Fairgrounds - 7 min drive - 3.5 miles
  • Geneva Commons - 8 min drive - 3.9 miles

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Tasty Biscuit - ‬4 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Enjoy free weekday breakfast at this St. Charles hotel
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

How close is Quality Inn and Suites St Charles - West Chicago to the airport?

Quality Inn and Suites St Charles - West Chicago is 3.1 mi (7-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on Sep 28, 2025 start from $71.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn and Suites St Charles - West Chicago have an airport shuttle?

Airport shuttle services are not available at Quality Inn and Suites St Charles - West Chicago.

How close is Quality Inn and Suites St Charles - West Chicago to the beach?

This hotel is 15.6 mi (26-min drive) from Centennial Beach.

Does Quality Inn and Suites St Charles - West Chicago offer free breakfast?

Quality Inn and Suites St Charles - West Chicago offers free self-serve breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Quality Inn and Suites St Charles - West Chicago?

No, there is no casino at this hotel, but Grand Victoria Casino (16-min drive) and Hollywood Casino Aurora (22-min drive) are nearby.

What time is check-in at Quality Inn and Suites St Charles - West Chicago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Quality Inn and Suites St Charles - West Chicago?

This hotel offers free self parking.

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Quality Inn and Suites St Charles - West Chicago features a seasonal outdoor pool.

Does Quality Inn and Suites St Charles - West Chicago have a spa?

There are no spa services available at this hotel.

How close is Quality Inn and Suites St Charles - West Chicago to downtown St. Charles?

Quality Inn and Suites St Charles - West Chicago is 1 mi away from St. Charles.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 1010 reviews
Rating 8 - Good. 344 out of 1010 reviews
Rating 6 - Okay. 137 out of 1010 reviews
Rating 4 - Poor. 66 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Registration was easy. Getting to the room was not. Our room was on the 2nd Floor (no elevator) and you had to go up alot of steps. We requested a smoking room (even though we not smoke) as it was the only King Size Room available. However, upon entering the room you could hardly breathe as the air was heavy with smoke order. We put the air conditioner on high to get rid of the odor, but to no avail. It was so bad, we went to a store and picked up a can of Lysol Spray to see if that would help. I sprayed the room 3 times before leaving for our event in town. Upon coming back around 10 PM the smell in the room was no better. I believe air sanitizer machines might help. I will never request a "smoking room" again. I had no idea the experience would be so bad.
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok stay. Seemed to be part of the original hotel so dated and minor maintenance things. Brought it up to the desk when leaving and they were quite pleasant about it snd no doubts itvwas taken care of. Nice to know there is a pet friendly place near our daughters place.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

One, when we checked in they placed us on the 2nd floor. We filled a cart with our luggage. As we walked to find an elevator, we could not find one. I returned to front desk and they said they did not have an elevator. 2. The my gave my son and daughter a room on the first floor. Originally I requested non smoking. Their room reeked of smoke. When they asked to change rooms. The guy at the desk said the section they were in was smoking. 3. The pool had floaties, no chemicals, and was dimly lit so you could not see how filthy it was. 4. The fitness area was filthy also. The amount we paid was not worth it!! How they got a 4 star rating is beyond me!!
Stayed 2 nights in Jun 2025

4/10 Poor

raymond

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
They told me my booked room was a smoking room. I did not book a smoking room. They told me they would change me to a non-smoking room only if I paid an additional $110. I declined this obvious attempt to get more money out of me.
Stayed 1 night in Jun 2025

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Clean rooms. Excellent hotel for the price.
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and out. Bathroom fan was dirty and lotion and shampoo were almost out. AC didn’t get colder when I turned it down
Stayed 1 night in May 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Everything was fine.
Stayed 1 night in May 2025

6/10 Okay

LEAH

Traveled with family
This hotel was just ok. When checking in, I specifically asked the lady if the breakfast was “a hot breakfast with eggs and stuff or just a basic breakfast” and she said “it’s a hot breakfast”. Well it isn’t. There’s a waffle maker and that’s about it. Everything else is toast, bagels, etc. There was no coffee except decaf. The water pressure in the shower was terrible. The entire hallway where our room was smelled like curry the whole time. The A/C was bipolar and the room didn’t cool off well most of the time, even turned down to 67°. It’s conveniently located and lots of food options close by. But I don’t know if I’d stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Stayed 4 nights in May 2025

8/10 Good

Ahmaduddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good property.
Stayed 3 nights in May 2025

10/10 Excellent

Joani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Therese

Traveled with family
Liked: Cleanliness
Good budget hotel - friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Brandy

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to downtown St. Charles
Stayed 4 nights in May 2025

8/10 Good

Tameron

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean rooms
Stayed 2 nights in May 2025

10/10 Excellent

Gayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location with a safe and secure environment. Our room was clean. The beds were very comfortable with plenty of pillows. Bathroom was clean and stocked with what we needed. We will stay again when staying in the area to visit family. We did not utilize the breakfast so nothing to say about that. Coffee was good. Staff were friendly and very accommodating.
Stayed 2 nights in May 2025

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S2nd time staying for business.
Stayed 3 nights in May 2025

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, room comfort
It as fine for business travel. Comfortable and offer breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in May 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service
We were given a room upon check in that was not cleaned. Once we we got a clean room our room was never cleaned again or even bed made the duration of our stay. Would not recommend
Stayed 3 nights in May 2025

10/10 Excellent

Thirupathi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and I had an early check-in and they were able to accept it.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Clarence

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and staff was pleasant and courteous.
Stayed 1 night in May 2025