Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property
3-star hotel near Bob-O's Family Fun Center

Choose dates to view prices

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Exterior
Fitness facility
Outdoor pool
Meeting facility
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot Tub
  • Pool

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Sunland Park Mall
    ‪5 min walk‬
  • Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • University of Texas at El Paso
    ‪6 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(80 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(66 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

In El Paso .Within a 10-minute walk of the hotel, you'll find Bob-O's Family Fun Center and Sunland Park Mall. Also, Western Playland Amusement Park is within 2 miles (3 km) and University of Texas at El Paso is within 6 miles (10 km).

What's nearby

  • Sunland Park Mall - 5 min walk - 0.3 miles
  • Sunland Park Racetrack and Casino - 3 min drive - 1.9 miles
  • Western Playland Amusement Park - 4 min drive - 2.2 miles
  • University of Texas at El Paso - 6 min drive - 4.5 miles
  • Don Haskins Center - 7 min drive - 5.2 miles

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Union Draft House Sunland - ‬12 min walk
  • ‪Twin Peaks - ‬5 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

3-star hotel near Bob-O's Family Fun Center
Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

  • 175 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

How close is Holiday Inn El Paso West - Sunland Park by IHG to the airport?

Holiday Inn El Paso West - Sunland Park by IHG is 13.3 mi (19-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

Does Holiday Inn El Paso West - Sunland Park by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn El Paso West - Sunland Park by IHG.

Does Holiday Inn El Paso West - Sunland Park by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn El Paso West - Sunland Park by IHG, but cooked-to-order breakfast is offered for a fee of between USD 7.50 and 15 for adults, USD 7.50 and 15 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn El Paso West - Sunland Park by IHG?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (3-min drive) is nearby.

What time is check-in at Holiday Inn El Paso West - Sunland Park by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn El Paso West - Sunland Park by IHG?

This hotel offers free self parking.

Does Holiday Inn El Paso West - Sunland Park by IHG have a pool?

Holiday Inn El Paso West - Sunland Park by IHG features an outdoor pool.

Does Holiday Inn El Paso West - Sunland Park by IHG have a restaurant?

Holiday Inn El Paso West - Sunland Park by IHG is home to Nine Hundred Bar & Grill, which features happy hour.

Does Holiday Inn El Paso West - Sunland Park by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn El Paso West - Sunland Park by IHG to downtown El Paso?

Holiday Inn El Paso West - Sunland Park by IHG is 5.3 mi away from El Paso.

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 621 out of 1210 reviews
Rating 8 - Good. 260 out of 1210 reviews
Rating 6 - Okay. 126 out of 1210 reviews
Rating 4 - Poor. 101 out of 1210 reviews
Rating 2 - Terrible. 102 out of 1210 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liza

Stayed 1 night in Jun 2025

6/10 Okay

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Yesenia, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We found two cockroaches. One inside room(alive) and one dead outside the door. Under the beads and tv stand were filthy! Trash, tennis ball, dirt. We were told at check in that there was breakfast in the morning from 6-9. It was not open when we were there at 6:15. Front desk staff were friendly, pool clean, room appeared clean until looking closer. The elevator was broken(we didn’t need it) ice machines missing….. I expressed my concerns to the front desk at checkout. They were very nice about it and apologetic. It was both great and terrible so it gets a medium review. I wouldn’t have stayed another night due to the roaches. Felt duped by the free breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Gilroy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

4/10 Poor

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked out a day early because there were multiple roaches and door would be open upon returning at times.
Stayed 5 nights in May 2025

10/10 Excellent

Alejandra

Stayed 3 nights in May 2025

8/10 Good

Hilario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Anastasios

Traveled with group
The toilet leaked, our room looked like it had water damage in the past (the repairs were abysmal), our shower drain was plugged up after the first shower and it took over 24 hours to get someone there to fix it so we wouldn't be in standing water, our towels were not changed out daily and we had to chase down someone to get us fresh ones for our bathroom, only to get bath towels that were not totally dry and still damp. There was no water pressure in the shower, which made for an extended shower time. But it was nice having a coffee maker in the room and free use of the refrigerator for our drinks we had. The beds were not comfortable. They were lumpy and hurt our backs and hips. The pool area is in desperate need of daily cleaning. The birds were using it as their bath and there was poop everywhere. The pools themselves need desperate facelifts and repainting and the water was filmy and "recycled". Ugh! Gross...so if a child or someone else accidentally ingests the water you could get sick. When we arrived the elevators were not working and our check in guy made arrangements to move us to a lower level room, which we appreciated. It was overall ok for what we paid for but I wouldn't go there again.
Stayed 4 nights in May 2025

8/10 Good

Corinna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here its so nice
Stayed 1 night in May 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff at the hotel was amazing very friendly with a quick and easy check-in and checkout process! The bar was also really nice!
Stayed 1 night in May 2025

8/10 Good

florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
I liked the hotel. I liked the architecture. It was a comfortable stay. The staff was friendly. There were a few things that did not work well like the toilet that was clogged for which we called but after 6 hours we had to go to the front desk to have it fixed, the overflowing water fountain which filter sign was red but in general it was a lovely stay.
Stayed 2 nights in May 2025

8/10 Good

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Shower water pressure was pretty low.
Stayed 3 nights in May 2025

10/10 Excellent

Adulfo

Stayed 1 night in May 2025

4/10 Poor

Eustorgio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Guillermo

Stayed 1 night in May 2025

6/10 Okay

Leslie

Stayed 3 nights in May 2025

4/10 Poor

Karla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, looks like no one works there as
Stayed 2 nights in May 2025

2/10 Terrible

brandon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely horrible

Stayed 3 nights in May 2025

10/10 Excellent

Naila

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a quiet, easy stay! The check in process was quick, as was the check out. Staff was amazing. Breakfast was delicious!
Stayed 1 night in May 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, amenities
N/A
Stayed 2 nights in May 2025

4/10 Poor

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Efren

Liked: Cleanliness, amenities, property conditions & facilities
We were traveling from Arizona, heading back home to Abilene, Texas. We looked at the closest hotel from our location and this was it. We were across the street. It was a very good price. While checking in, I noticed a very clean lobby area. We were impressed on how clean the room was. Our family will stay here again and definitely recommend it.
Stayed 2 nights in May 2025