Holiday Inn El Paso West - Sunland Park by IHG

Property class: 3
3-star hotel near Bob-O's Family Fun Center

Choose dates to view prices

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Fitness facility
Dinner served
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Western Playland Amusement Park
    ‪2 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(93 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(81 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

El Paso

Pacific Park stay.Within a 10-minute walk of this Pacific Park hotel, you'll find Bob-O's Family Fun Center and Sunland Park Mall. Also, Western Playland Amusement Park is within 2 miles (3 km) and University of Texas at El Paso is within 6 miles (10 km).

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.2 miles
  • Sunland Park Mall - 5 min walk - 0.3 miles
  • El Paso Desert Botanical Garden - 2 min drive - 1.2 miles
  • Western Playland Amusement Park - 2 min drive - 1.9 miles
  • Sunland Park Racetrack and Casino - 3 min drive - 2.2 miles

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Whataburger - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

3-star hotel near Bob-O's Family Fun Center
Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

  • 175 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

How close is Holiday Inn El Paso West - Sunland Park by IHG to the airport?

Holiday Inn El Paso West - Sunland Park by IHG is 13.3 mi (19-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park by IHG?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park by IHG on May 14, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn El Paso West - Sunland Park by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn El Paso West - Sunland Park by IHG.

Does Holiday Inn El Paso West - Sunland Park by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn El Paso West - Sunland Park by IHG, but cooked-to-order breakfast is offered for a fee of between USD 7.50 and 15 for adults, USD 7.50 and 15 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn El Paso West - Sunland Park by IHG?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (3-min drive) is nearby.

What time is check-in at Holiday Inn El Paso West - Sunland Park by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn El Paso West - Sunland Park by IHG?

This hotel offers free self parking.

Does Holiday Inn El Paso West - Sunland Park by IHG have a pool?

Holiday Inn El Paso West - Sunland Park by IHG features an outdoor pool.

Does Holiday Inn El Paso West - Sunland Park by IHG have a restaurant?

Holiday Inn El Paso West - Sunland Park by IHG is home to Nine Hundred Bar & Grill, which features happy hour.

Does Holiday Inn El Paso West - Sunland Park by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn El Paso West - Sunland Park by IHG to downtown El Paso?

Holiday Inn El Paso West - Sunland Park by IHG is 5.3 mi away from El Paso.

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 825 out of 1568 reviews
Rating 8 - Good. 320 out of 1568 reviews
Rating 6 - Okay. 161 out of 1568 reviews
Rating 4 - Poor. 127 out of 1568 reviews
Rating 2 - Terrible. 135 out of 1568 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Liked: Amenities, property conditions & facilities
Guy next door gamed all night. 2nd night, mass group from San Francisco California stormed in, all with the same volume. Literally partied/yelled/screamed until 6 AM across the entire giant location of this Holiday Inn. Was on sales trip with a huge amount of items to accomplish with 0 sleep final 2 nights of stay and 1st night.
Stayed 4 nights in Jan 2026

10/10 Excellent

Edmundo

Stayed 1 night in Jan 2026

10/10 Excellent

GERARDO, Cuauhtemoc

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

Carlos

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We found our room not cleaned, when asked front desk they told me that cleaning the room was upon request, but no one told us this when checking in. We found this practice very odd and the answer in front desk unprofessional. Towels were not changed, bed and room not cleaned at all. The next day we needed new towels, ask for them at the front desk and they didn’t send them right away, we had to use damped towels to shower. About 45 minutes later they send them, but there were no longer needed. It was unfortunate because we are retuning customers, the hotel is remodeled and it seems that they want it to be more modern but the service is very questionable.
Stayed 2 nights in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

2/10 Terrible

Rodrigo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room looks really dirty, the carpet with stains and the shower
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Jan 2026

2/10 Terrible

fernando duran

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room the heater wasn’t working. So after couple hours they relocated us to another room and this room didn’t have a hot water heater in the morning when we were ready to go. And they offered us a discount and according with the receipt there is no discount on it. So please I’m still waiting for that.
Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything is perfectly fine
Stayed 1 night in Jan 2026

4/10 Poor

RUTH ANN, FLORENCE

Traveled with family
Disliked: Amenities
Our stay started with us not getting the type of room we reserved and paid for. Your website and the Holiday Inn website showed a one-bedroom single floor room. We reserved that type of room as my wife recently had knee replacement surgery. The room we were provided was a 2-story loft type room with a spiral staircase. This obviously wasn't going to work but were told that's all that was available. We went to the front desk to complain and were told again there was no one bedroom rooms like we reserved available, and a refund wasn't available because we reserved through Expedia. They finally offered us a handicap room which we had no choice but to accept. Once in the room we discovered that there was no closet, no telephone, and the refrigerator didn't work. They did bring us a telephone, and repaired the refrigerator, but they had no portable closets, so they brought us a luggage cart which we had to walk around the 4 nights of our stay. We also prepaid for breakfast each morning. Our first morning we were greeted with a sign in the breakfast area apologizing for not being able to provide breakfast as there was a power outage. The first day our room was not serviced. The next morning, I asked the front desk how often rooms get serviced, she wasn't sure but said she would make sure it got serviced on that day. Well, our room only got service on our last day, and that is only due to constantly complaining! This was one of the worst hotel stays my wife and I have ever had!!
Stayed 4 nights in Dec 2025

6/10 Okay

Maria

Stayed 1 night in Jan 2026

6/10 Okay

Adolfo

Traveled with family
Liked: Staff & service, amenities
For the price it is a very good option, I would like them to get rid of the carpets, we had a very large stain of I don't know what.
Stayed 1 night in Jan 2026

6/10 Okay

Yazmin

Traveled with partner
Liked: Cleanliness, amenities
The room had dog pee stains in the rug and the smell of the pee was strong.
Stayed 1 night in Jan 2026

10/10 Excellent

Miguel

Stayed 1 night in Jan 2026

10/10 Excellent

Numa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good service.
Stayed 1 night in Jan 2026

6/10 Okay

Brissa

Traveled with family
Disliked: Cleanliness
Estuvimos de viernes a lunes y ni fin día fue limpiada nuestra habitación. Y aparte la habitación descuidada la alfombra completamente muuuuuy sucia sin ganas de Pisar sin zapatos ni por equivocación ! Y el clima muy ruidoso
Stayed 3 nights in Jan 2026

10/10 Excellent

Cesar

Stayed 1 night in Jan 2026

2/10 Terrible

Hugo

Stayed 3 nights in Jan 2026

10/10 Excellent

Desiderio

Stayed 1 night in Dec 2025

4/10 Poor

Ricardo

Traveled with family
Liked: Staff & service
Reservamos una habitación de 2 camas, nos dieron de una king, con escaleras con niños no es la mejor opción. No nos hicieron la limpieza de habitación, y la alfombra estaba muy sucia.
Stayed 2 nights in Jan 2026

4/10 Poor

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t have breakfast but we like the stay, thank you!!
Stayed 2 nights in Jan 2026

4/10 Poor

MONICA

Traveled with partner
Disliked: Amenities, property conditions & facilities
bed was lumpy, not comfortable, bathroom was not private, was able to hear cars zooming on the streets, only one night table for one side of bed, bathtub was slippery. could not get ready without waking other person.
Stayed 1 night in Jan 2026