See all properties
Save

Holiday Inn El Paso West - Sunland Park, an IHG Hotel

3.0 star property
3-star hotel near Bob-O's Family Fun Center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn El Paso West - Sunland Park, an IHG Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board
Fitness facility
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
900 Sunland Park Drive, El Paso, TX, 79922
    Bob-O's Family Fun Center
    5 min walk
    Sunland Park Mall
    10 min walk
    Sunland Park Racetrack and Casino
    3 min drive
    El Paso, TX (ELP-El Paso Intl.)
    20 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility Tub)

Standard Room, 1 Double Bed, Accessible (Mobility Tub) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express El Paso - Sunland Park Area, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (829)
The price is $131
per night
$154 total
includes taxes & fees
Oct 5 - Oct 6
Holiday Inn Express El Paso - Sunland Park Area, an IHG Hotel

About the neighborhood

El Paso

In El Paso .Within a 10-minute walk of the hotel, you'll find Bob-O's Family Fun Center and Sunland Park Mall. Also, Western Playland Amusement Park is within 2 miles (3 km) and University of Texas at El Paso is within 6 miles (10 km).

What's nearby

  • Sunland Park Mall - 10 min walk
  • Sunland Park Racetrack and Casino - 3 min drive
  • Western Playland Amusement Park - 3 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 7 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 20 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬17 min walk
  • ‪Corner Bakery Cafe - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Greenery - ‬10 min walk

About this property

Holiday Inn El Paso West - Sunland Park, an IHG Hotel

3-star hotel near Bob-O's Family Fun Center
Holiday Inn El Paso West - Sunland Park, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park, an IHG Hotel was completed in January 2024.

This 3-star El Paso hotel is smoke free.

  • 175 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn El Paso West - Sunland Park, an IHG Hotel offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults, and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park, An Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West - Sunland Park, an IHG Hotel Hotel
Holiday Inn El Paso West - Sunland Park, an IHG Hotel El Paso

Frequently asked questions

How close is Holiday Inn El Paso West - Sunland Park, an IHG Hotel to the airport?

Holiday Inn El Paso West - Sunland Park, an IHG Hotel is 14.3 mi (20-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

As of Sep 21, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park, an IHG Hotel on Oct 7, 2024 start from $102.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn El Paso West - Sunland Park, an IHG Hotel.

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel offer free breakfast?

Free breakfast isn’t offered at Holiday Inn El Paso West - Sunland Park, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of between USD 7.50 and 15 for adults, USD 7.50 and 15 for children.

Is there a casino at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (3-min drive) is nearby.

What time is check-in at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel have a pool?

Holiday Inn El Paso West - Sunland Park, an IHG Hotel features an outdoor pool.

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel have a restaurant?

Holiday Inn El Paso West - Sunland Park, an IHG Hotel is home to Nine Hundred Bar & Grill, which features happy hour.

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn El Paso West - Sunland Park, an IHG Hotel to downtown El Paso?

Holiday Inn El Paso West - Sunland Park, an IHG Hotel is 5.3 mi away from El Paso.

Holiday Inn El Paso West - Sunland Park, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1004 reviews" "
Rating 8 - Good. 244 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 92 out of 1004 reviews" "
Rating 2 - Terrible. 105 out of 1004 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Emilio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to checkin 1 hr early because I just had 1 concern where my room would be I did not want to be put by the freeway. As I tried to check in, the service desk advised that I would need to wait util 3 pm to check in and they should not have a problem to accommodate. It was like I asked to be put there because that’s where I ended up. I was ok at first but then when walking into the room I noticed the air unit was leaking really bad and carpet was soaked. I called with the concern about both and was told that there is nothing they could do. When I asked for the number to corporate or manager. he did tell me he was the manager and to hold so I ( irate ). Was explaining to my sister that they did not want to help. However, I did not notice that I was not actually put on hold and the service desk heard me speaking with my sister. At that point I was threatened if I did not stop cursing they would have to escort me off of the premises. I advise I was not cursing and said he heard me say , and verbally said the F word to me. I tried to explain I never said anything to him as I was speaking with my sister when I thought I was on hold. He then threatened me saying if I did not calm down I would be kicked out and said there is nothing he can do again. I did not want to be kicked out as some of us had came from out of town. I had to just keep quiet and stay at a room with a wet carpet. The person name I spoke with is Luis. I also took pictures of wet carpet
Stayed 1 night in Aug 2024

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to checkin 1 hr early because I just had 1 concern where my room would be I did not want to be put by the freeway. As I tried to check in, the service desk advised that I would need to wait util 3 pm to check in and they should not have a problem to accommodate. It was like I asked to be put there because that’s where I ended up. I was ok at first but then when walking into the room I noticed the air unit was leaking really bad and carpet was soaked. I called with the concern about both and was told that there is nothing they could do. When I asked for the number to corporate or manager. he did tell me he was the manager and to hold so I ( irate ). Was explaining to my sister that they did not want to help. However, I did not notice that I was not actually put on hold and the service desk heard me speaking with my sister. At that point I was threatened if I did not stop cursing they would have to escort me off of the premises. I advise I was not cursing and said he heard me say , and verbally said the F word to me. I tried to explain I never said anything to him as I was speaking with my sister when I thought I was on hold. He then threatened me saying if I did not calm down I would be kicked out and said there is nothing he can do again. I did not want to be kicked out as some of us had came from out of town. I had to just keep quiet and stay at a room with a wet carpet. The person name I spoke with is Luis. I also took pictures of wet carpet
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Heidi

Disliked: Cleanliness, property conditions & facilities
We found pubic hair in the restroom and sink. The carpet was also very dirty.
Stayed 1 night in Jun 2024

8/10 Good

donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and roomy , having a full size fridge was nice . We didn’t use the cook top but nice to have if needed
Stayed 1 night in Jun 2024

6/10 Okay

Myrna

Traveled with family
Liked: Property conditions & facilities
We felt like our room was not very clean. We requested for it to be clean and it never happened. Some of the outlets didn’t work, it took them a whole day to send someone to fix it. The bathtub’s drain was super rusty and we could see hair stucked.
Stayed 2 nights in Jun 2024

8/10 Good

Stephanie

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Vince vazquez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Vivian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
holiday Inn was like a Motel 6
The room was not cleaned the 3 days I was there. Garbage was left outside the room door. There was not the usually sundries expected in at Holiday Inn level. Even though people were staying for a convention shown on huge sign in hotel lobby, the concierge knew nothing about it. When asked and agreed to notify other guests so we could ride together, no guests were queried. This is the 2nd time I have been dissapointed in IHG hotels. So I doubt unless there are no other hotels I will be using your facilities again. Vivian ROsenthal.
Stayed 4 nights in Jun 2024

6/10 Okay

Mary

Traveled with family
Disliked: Property conditions & facilities
I like the atmosphere. I did not like the food. Ate two breakfast there. And both were very poorly prepared. Pancakes dory and burnt, biscuits in edible, bacon to salty and breakfast steak very over seasoned. Do not recommend eating breakfast at this holiday inn.
Stayed 2 nights in Jun 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Teresa, Gilbert

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The ft desk clerk was not friendly. The property is hard to navigate especially if you have physical issues. There are big stains on the carpet in my room. the curtain is hanging loose.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Stayed 2 nights in Jun 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Arnoldo

Stayed 2 nights in Jun 2024

10/10 Excellent

Elmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest in El Paso.
Stayed 1 night in Jun 2024

10/10 Excellent

Yafeuh B Shamsid, Dallas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and I had no issues during my stay me and my family had a great time
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Stayed 3 nights in Jun 2024

2/10 Terrible

Lucille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner didn’t work
Stayed 1 night in Jun 2024

10/10 Excellent

Anjum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by full size body products!
Loved having full size shampoo, cream rinse, body wash and body lotion!! What a difference!! Also, the bed was excellent!
Stayed 1 night in Jun 2024

4/10 Poor

Blanca

Traveled with pets
Dirty
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Check in was welcoming n friendly Both my keys did not work so i returned w luggage n tow. He was apologetic n asked housekeeping to escort me to ensure entry. All good. Shower had very little hot water Gave it plenty of time as I shaved my legs. Weird locked gates on weirder angles. Over all it was fine. However after long day of travel its just the little things…
Stayed 1 night in Jun 2024