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4.4 out of 5

"Nicely remodeled room in an old, cool building. Would definitely stay again. " More

By a verified traveler on Mon 22 Aug 2022

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Hotel Description

3.5-star hotel in Downtown El Paso

Downtown El Paso stay

Within a 10-minute walk of this Downtown El Paso hotel, you'll find Plaza Theater and El Paso Symphony Orchestra. El Paso Museum of Art and Judson F. Williams Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A computer station, dry cleaning, and concierge services are also on offer.

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$107* Per night/room Oct 16 - Oct 17

aloft, Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft El Paso Downtown ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft El Paso Downtown

Everyone (9) Couples (3) Family (3)
5 out of 5
Nicely remodeled room in an old, cool building. Would definitely stay again.

Posted by , from Plano on Aug 22, 2022

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5 out of 5
Very nice people clean room thanks

Posted by on Apr 8, 2022

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2 out of 5

Posted by on Aug 10, 2021

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4 out of 5
The rooms were very clean, no dust nor debris was on the floor even tho outside was a windy disaster -

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 22, 2021 by Lisa

Thank you giving us your feedback. I am glad to see that you stay was enjoyable.

5 out of 5

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 7, 2021 by Mgmgt

Thank you for rating your stay a 5/5 at our Aloft El Paso Downtown Hotel! We are glad to see that you enjoyed your stay and hope to see you back during your next trip to the El Paso Area!

5 out of 5
The pillows were amazing. The view was great. The modern decor was nice

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 7, 2021 by Team Aloft

Thank you for rating your stay a 5/5 at our Aloft El Paso Downtown Hotel! We are glad to see that you enjoyed your stay and our views! We hope to see you back during your next trip to the El Paso Area!

5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 21, 2020 by vm

Thank you for rating your stay a 5/5 with us at the Aloft El Paso Downtown hotel. We look forward to your next visit to El Paso.

5 out of 5
It was close to many dives and bars to sample the food. The staff was helpful in directing you in the right direction for great food, drinks, and atmosphere. The property was fabulous and the staff exceptional.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Mar 4, 2020 by Management

Sugarpants48, Thank you for providing feedback regarding your recent stay at our Aloft El Paso Downtown. We are glad to see that you enjoyed your stay with us and that our staff was exceptional we hope to see you back!

5 out of 5
Staff is friendly and welcoming. Room was clean and recently renovated. Its been a great experience.

Posted by , from El Paso on Feb 15, 2020

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Comment from Hotel Management

Mar 4, 2020 by Management

Mario, Thank you for providing feedback regarding your recent stay at our Aloft El Paso Downtown. We are glad to see that you enjoyed your stay with us and hope to see you back!

3 out of 5
Upon check-in, the counter staff was more interested in chatting among themselves than greeting me and checking me in. Room service was quick and very polite, but the food was marginal. The room was clean and well-appointed. Sound from the hallways and outside the hotel was quite noisy - the room doors are heavy and it's almost impossible to quietly close them, so there were lots of slams. Noisy street traffic carried into the room, as did the guy shouting in the street at 2 am. Breakfast items like bread and English muffins were incredibly stale and hard, bananas were nearly black with age. The checkout desk staff was nearly hostile. While I found the hotel neat and comfortable, the lobby staff could use better management.

Posted by on Feb 12, 2020

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About the Aloft El Paso Downtown

Location 303 Texas Ave, El Paso, TX 79901

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. The business-friendly Aloft El Paso Downtown also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star El Paso hotel is smoke free.

  • 89 guestrooms or units
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: El Paso Union Depot (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Aloft El Paso Downtown offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Premium channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Re:Fuel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 12 for adults, USD 8 and USD 12 for children (approximately)
  • Valet parking fee: USD 17.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft El Paso Downtown Hotel
  • Aloft El Paso Downtown Hotel
  • Aloft El Paso Downtown El Paso
  • Aloft El Paso Downtown Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.