Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Eco-certified hotel near West Edmonton Mall

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Relax in our spacious lobby with a reception desk, comfortable seating area, and large flat-screen TV.
Indulge in a variety of dishes, including turkey sausage and bacon, at our self-service buffet.
Relax in the comfortable seating area with a sofa and armchairs, and enjoy a beverage at the small table.
Relax by the pool with a view of the outside, surrounded by comfortable seating and a handrail for safety.
Relax in a stylish room with a comfortable bed, bedside table, and decorative accents.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk

Explore the area

Map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(112 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(42 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

9.4 out of 10
Exceptional
(51 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(18 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Edmonton

West Edmonton stay.With a stay at this West Edmonton hotel, you'll be within 2 miles (3 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.4 miles
  • Fantasyland - 3 min drive - 1.6 miles
  • World Waterpark - 3 min drive - 1.6 miles
  • Fort Edmonton Park - 10 min drive - 4.8 miles
  • University of Alberta - 13 min drive - 6.5 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬9 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Arby's - ‬15 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Eco-certified hotel near West Edmonton Mall
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the eco-certified Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG to the airport?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 25 mi (30-min drive) away from the Edmonton Intl. Airport (YEG) airport, the closest popular airport to the property.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offer free breakfast?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, there is no casino at this hotel, but Starlight Casino (4-min drive) and River Cree Casino (8-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG features an indoor pool.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG to downtown Edmonton?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 6.2 mi away from Edmonton.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 859 out of 1336 reviews
Rating 8 - Good. 329 out of 1336 reviews
Rating 6 - Okay. 75 out of 1336 reviews
Rating 4 - Poor. 31 out of 1336 reviews
Rating 2 - Terrible. 42 out of 1336 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

deborah, calgary

Liked: Staff & service, property conditions & facilities
Friendly staff,
Stayed 1 night in Apr 2025

4/10 Poor

Sheldon

Stayed 2 nights in Apr 2025

8/10 Good

James Nevil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway. Fairly quiet, fairly dark, but the blackout blinds aren’t great, given that there are spotlights shining on the building all night. Breakfast could be more appealing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesse

Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 4 nights in Mar 2025

10/10 Excellent

PERRY

Stayed 3 nights in Mar 2025

8/10 Good

Eric Sammy

Liked: Cleanliness, staff & service
Had a big crack in our room window had to call to let them know. Room is good not luxurious but good enough to feel comfortable. The pull out bed/couch has no support not really usable. Continental breakfast is good our kids loved using the workout room. Wish the pool had life jackets but it was nice. Good service
Stayed 4 nights in Mar 2025

2/10 Terrible

wenbo

Liked: Cleanliness
Disliked: Property conditions & facilities
Very very poor internet - the worst I encountered in the past 15 years.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Good location if you need to be on the West side of Edmonton. Clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna Vee, Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very polite and made the experience great
Stayed 1 night in Apr 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value hotel with breakfast and good amenities included. Wifi was spotty. The pool and hot tub were packed every day with people so we did not get to enjoy. Nice fitness room that was not as busy. Underground parking was a nice feature with above ground parking mostly full. Friendly staff. Convenient for shopping and restaurants in close proximity and close to WEM.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sharyn

Liked: Staff & service, property conditions & facilities
Excellent hotel except the parking
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints about this place! Super clean and comfortable and staff works so hard! It was a great place for our family to stay while checking out the mall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2025

6/10 Okay

jordan

Stayed 4 nights in Apr 2025

2/10 Terrible

Usama

Stayed 1 night in Mar 2025

8/10 Good

elda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beverley

Liked: Cleanliness
Customer service was excellent and the location meets our needs
Stayed 3 nights in Jan 2025

4/10 Poor

sam

Stayed 1 night in Apr 2025

6/10 Okay

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and secure. Everything good. When I checked in they wanted to charge me about $100 more than what I was quoted on Expedia. I’m the end it was reduced to $40 more than I was quoted.
Stayed 4 nights in Mar 2025

6/10 Okay

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The shower had very little pressure.
Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as expected
Stayed 5 nights in Mar 2025

10/10 Excellent

Anastasia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, very friendly and helpful staff. The breakfast is amazing too!
Stayed 3 nights in Mar 2025

8/10 Good

gilbert

Liked: Cleanliness
Stayed 3 nights in Jan 2025