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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property
Hotel near West Edmonton Mall in Edmonton

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Property preview
Free daily continental breakfast
Indoor pool
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • 24/7 front desk

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(16 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(130 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

9.4 out of 10
Exceptional
(61 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(20 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower) | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(48 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Edmonton

West Edmonton stay.With a stay at this West Edmonton hotel, you'll be within 2 miles (3 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 1.4 miles
  • Fantasyland - 3 min drive - 1.6 miles
  • World Waterpark - 3 min drive - 1.6 miles
  • Galaxyland - 3 min drive - 1.8 miles
  • Ice Palace - 4 min drive - 2.0 miles

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Hotel near West Edmonton Mall in Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

  • 137 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with MP3 docking stations and safes. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel
Holiday Inn Express West Edmonton Mall Area
Holiday Inn Exp Stes W At Mall
Holiday Inn Express Suites West Edmonton Mall Area
Holiday Inn Express Suites West Edmonton Mall Area by IHG
Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG to the airport?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 25 mi (30-min drive) away from the Edmonton Intl. Airport (YEG) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG on Dec 8, 2025 start from $102.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offer free breakfast?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

No, there is no casino at this hotel, but Starlight Casino (4-min drive) and River Cree Casino (8-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a pool?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG features an indoor pool.

Does Holiday Inn Express & Suites West Edmonton - Mall Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites West Edmonton - Mall Area by IHG to downtown Edmonton?

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG is 6.2 mi away from Edmonton.

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 911 out of 1410 reviews
Rating 8 - Good. 344 out of 1410 reviews
Rating 6 - Okay. 80 out of 1410 reviews
Rating 4 - Poor. 32 out of 1410 reviews
Rating 2 - Terrible. 43 out of 1410 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay. Very good breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean facility.
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Perfect location staff was awesome hotel very clean Perfect Getaway.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anudip

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2025

10/10 Excellent

Amina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and friendly. Hotel is very clean. Location is convenient. Walmart is just 3 minutes away by walk. Many restaurant options around. West Edmonton Mall is just 5 minutes drive away.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ka Lok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, small but washroom is large. Underground parking and breakfast need to be there earlier since it is busy
Stayed 2 nights in Aug 2025

10/10 Excellent

Maricel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evedything is okay
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

robyn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Stayed 2 nights in Aug 2025

10/10 Excellent

WING SUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walmart is literally right behind the hotel. Very convenient. 8 mins drive from the WEM. Room was spacious and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn was just what I needed
Stayed 1 night in Aug 2025

8/10 Good

Delair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking sucked. Especially parking with a big truck. There is underground parking but too short for a larger vehicle. Not enough parking space above ground. And everyone wants to park above ground. Only one dryer on the floor. Guests all fighting for dryer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Typical Holiday Inn experience. Not exactly a bargain but a decent mid range experience for the price. As usual, the staff make the hotel and the staff here are professional and polite. Good for a couple days stay but no longer than that.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bahram

Air condition was a little bit noisy
Stayed 3 nights in Aug 2025

2/10 Terrible

John

Liked: Staff & service
Disliked: Property conditions & facilities
Can easily hear other guests above your room.
Stayed 1 night in May 2025

8/10 Good

Angelo Antoine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Some staff were really nice others were very rude. Ice cream available for purchase was melted. Weird people outside. Very driving centred location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Only issue we had was that there was only one person working the front desk when we were checking in and they were on the phone with a guest so I had to wait quite a bit, 15 minutes or so, to be helped.
Stayed 2 nights in Jun 2025

10/10 Excellent

Klara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chioma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Vanesss

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, comfortable and family friendly.
Stayed 2 nights in Jun 2025