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5.0 out of 5

"The Sheraton Grand in the center of Edinburgh is an excellent hotel. The staff at the desk and concierge staff go above and beyond service. They wer ... " More

By a verified traveler on Tue 02 Aug 2016

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Hotel Description

5-star luxury hotel near Edinburgh Gin Distillery

City center stay

Within a 10-minute walk of this Old Town Edinburgh hotel, you'll find Edinburgh Gin Distillery and The Meadows. Royal Mile and Edinburgh Castle are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 14 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$195* Per night/room Oct 16 - Oct 17

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Spa Room, 1 king bed, Edinburgh Castle View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Grand Hotel & Spa, Edinburgh ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Grand Hotel & Spa, Edinburgh

Everyone (1)
5 out of 5

In the heart of Edinburgh!

Pros: The service, the food, and the cleanliness of the hotel, but their best asset is their staff. It is also very near to lots of restaurants and shops.
Cons: Did not care for the bits of herring that they put in their salads.
Location: Center of town. Near Castle and gardens, museums and shops. Within walking distance of Waverly Train Station and Hay Market Station. Bus service.
The Sheraton Grand in the center of Edinburgh is an excellent hotel. The staff at the desk and concierge staff go above and beyond service. They were able to set up the perfect trip around Scotland for us. It was a great day. You are able to see lots of Edinburgh by just walking near the hotel. The Edinburgh Castle is a massive structure just a block away from the Sheraton with beautiful sunken gardens at the base. You can see it from the front of the hotel. The food in the Square One restaurant was very good and the staff is friendly and helpful. The service is very good. There is a nice spa and a huge pool with workout gym. The rooms were very comfortable and clean. The room service was very good and their staff was also very friendly and helpful.

Posted by , from Florida on Aug 2, 2016

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About the Sheraton Grand Hotel & Spa, Edinburgh

Location 1 Festival Square, Edinburgh, Scotland EH3 9SR

Property Features

Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 16636 square feet (1546 square meters) and includes conference space. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee. This 5-star Edinburgh hotel is smoke free.

  • 269 guestrooms or units
  • 7 levels
  • 16636 sq ft of conference space
  • 1546 sq m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Edinburgh Haymarket Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

One Square - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

One Square - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 22 for adults and GBP 11 for children (approximately)
  • Covered self parking fee: GBP 15 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edinburgh Grand Hotel
  • Edinburgh Grand Sheraton
  • Sheraton Grand Edinburgh
  • Sheraton Grand Hotel Edinburgh
  • Edinburgh Sheraton Spa
  • Sheraton Grand Hotel & Spa Edinburgh, Scotland
  • Sheraton Grand Hotel And Spa
  • Sheraton Spa Edinburgh
  • Sheraton Edinburgh
  • Edinburgh Grand Hotel Sheraton
  • Sheraton Edinburgh
  • Edinburgh Scotland
  • Edinburgh Sheraton Spa
  • Sheraton Spa Edinburgh
  • Sheraton Grand Hotel & Spa
  • Sheraton Grand Hotel And Spa
  • Sheraton Grand Hotel Edinburgh
  • Edinburgh Grand Hotel Sheraton
  • Sheraton Grand Hotel & Spa, Edinburgh Hotel
  • Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
  • Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.