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4.0 out of 5

" Very convenient and quiet. " More

By a verified traveler on Thu 27 Apr 2023

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Hotel Description

Hotel near Durango and Silverton Narrow Gauge Railroad in Durango

Historic Downtown Durango stay

You'll be steps from Durango and Silverton Narrow Gauge Railroad and within a 10-minute walk of Henry Strater Theater with a stay at this Historic Downtown Durango hotel. Durango Arts Center and Durango Area Tourism Office are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like daily breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$140* Per night/room Oct 16 - Oct 17

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Rio Grande Inn ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Rio Grande Inn

Everyone (15) Couples (5) Family (7)
5 out of 5

Posted by , from DILLSBURG on Aug 9, 2023

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Comment from Hotel Management

Aug 29, 2023 by Best Western Management

Thank you for writing a review! We hope to see you again soon!

5 out of 5

Posted by on May 14, 2023

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Comment from Hotel Management

Jun 4, 2023 by Best Western Management

Thank you for taking the time to write a review! We hope to see you next time you're in Durango!

5 out of 5
Very convenient and quiet.

Posted by , from Victoria on Apr 27, 2023

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Comment from Hotel Management

May 12, 2023 by Faith

Thank you Nancy, we also love how convenient our location is. We are right downtown near everything you could need.

2 out of 5
It was very hard to get any sleep with the pool right at our door.

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 28, 2022 by Faith

We are very sorry to hear about the noise around the pool. We do have pool hours between 9am to 9pm to make sure it is quiet outside of those hours.

2 out of 5
The rooms are dated. The sink was clogged. Troubke with our room key..didnt work. We asked for a wake up call which didnt happen and we almost missed our Durango/ Silverton train ride. For the amount of money we spent we thought we would get a better place and services.

Posted by on Sep 18, 2022

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Comment from Hotel Management

Sep 18, 2022 by Faith

We are very sorry for your experience at our hotel. We will look into the issues you mentioned and do our best to address each one. Again we are very sorry for not meeting your expectations.

5 out of 5

Posted by on Apr 15, 2022

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4 out of 5

Posted by on Mar 28, 2022

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2 out of 5
I received a text at 2:45PM that my rooms are ready for check-in. At 4:45PM I finally got in my room with a clogged toilet and the tv never worked. No compensation was offered or ever received. Best thing was the pool, but did not make up for other issues. I won't be staying here again.

Posted by , from GALLUP on Mar 22, 2022

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5 out of 5
Super friendly staff, especially at the well stocked continental breakfast!

Posted by on Jan 19, 2022

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Comment from Hotel Management

Jan 24, 2022 by Brian Franks

Susan Thanks for the review. Your feedback is important to us. We are glad you liked our friendly staff. We hope you choose our location next time you visit Durango.

5 out of 5
Staff was very friendly and accommodating!! Room was very clean!!!

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 24, 2021 by Brian Franks

Sandra Thanks for the feedback. We appreciate your business. Hope you choose our location for your lodging needs in Durango. Thanks Brian franks General Manager

About the Best Western Plus Rio Grande Inn

Location 400 E 2nd Ave, Durango, CO 81301

Property Features

Best Western Plus Rio Grande Inn offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Free self parking is available. This Durango hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 2018
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Durango Narrow Gauge Railroad Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN PLUS Rio Grande
  • BEST WESTERN PLUS Rio Grande Durango
  • BEST WESTERN PLUS Rio Grande Inn
  • BEST WESTERN PLUS Rio Grande Inn Durango
  • BEST WESTERN Rio
  • BEST WESTERN Rio Grande
  • BEST WESTERN Rio Grande Inn
  • Rio Grande BEST WESTERN
  • Best Western Durango
  • Best Western Plus Rio Grande Hotel Durango
  • Durango Best Western
  • Best Plus Rio Grande Durango
  • Best Western Plus Rio Grande Inn Hotel
  • Best Western Plus Rio Grande Inn Durango
  • Best Western Plus Rio Grande Inn Hotel Durango

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.