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Recent Diamond Jo Casino hotel reviews by fellow wanderers

Country Inn & Suites by Radisson, Albert Lea - Austin

5 out of 5

Posted 8 hours ago

Travelocity Verified Review

"It’s right off the highway, clean and felt safe. Booked online but cost was the same direct. They accommodated myself my 13 year-old son and my very large dog. I was however, required to pay a $30 non refundable cleaning fee - which felt fair to me, although my dog is a service animal but I was told it’s not negotiable. This is illegal btw, it violates the ADA & MN state laws. The hot tub was out of order, but the pool wasn’t and the kids loved it. Not mine, but someone’s kids did. Breakfast wasn’t impressive. It was included and did have hot and cold options. The standard make your own waffles, an assortment of bagels and muffins, no toaster, warm potatoes, and dreadfully depressed looking French toast. The juice was out of order. Sad start to the day I’m afraid. Little effort was put into the breakfast choices. Revamp and give people a reason to stay here. Just a thought. The one high point was the pleasant staff. Everyone I encountered asked if I needed help with anything or if they could get me anything. I really appreciated that - I live locally and had a flood in my home, so I was forced to stay two days in a hotel. This hotel is the nicest in town.. but it does need some repairing and things need to be updated a little bit - dine out. If you’re looking for a clean friendly place to stay, I highly recommend them."

A verified traveler stayed at Country Inn & Suites by Radisson, Albert Lea - Austin

Motel 6 Albert Lea

4 out of 5

Posted 3 weeks ago

Travelocity Verified Review

"The hotel had just opened under Howard Johnsons, room was nice but soap dispenser was leaking on counter and on to bathroom floor. I let them know, I'm sure it has been fixed. I also had to call for towels, but had a set in minutes. I think my problem Saturday night was with Expedia and not hotel. Hotel would not honor reservation, Expedia said management would not answer and could not reverse payment for room they sold me until Monday after they made final determination, it was not in my favor. Even if it was the hotel, Expedia took my money for a room they couldn't provide. Hotel sold me a room but would not honor my attempted booking through Expedia. The front desk told me I was the 4th or 5th one that night and they didn't know why Expedia was marketing their rooms. It appears contracts aren't enforceable or agreed upon with new name. I feel Expedia should have atleast refunded my no cancelation booking if they are unable to force hotel to honor agreement or didn't have an agreement. Expedia said I should have purchased insurance. I can imagine a lot of reasons for not making it to my hotel or even the hotel unable to accommodate due to issues other than their relationship with Expedia, and can afford an unavoidable loss of this level. Even the insurance shouldn't pay for poor management regardless of where this everyday transaction failed. Expedia sold room as Howard Johnsons (it was) but refers to it as Motel 6 in their communications regarding this review."

A verified traveler stayed at Motel 6 Albert Lea

Beautifully updated cottage right in the heart of Fertile, Iowa!

5 out of 5

Posted 1 month ago

Travelocity Verified Review

"What a treasure! This little place is gorgeous and so comfortable. It’s only a few minutes from Clear Lake and Mason City so we could go have all kinds of fun but then come back to a quiet resting place away from the hustle and bustle. There’s too many things to name them all but .. the beautiful lawn, the candy jar, the coffee bar, the interesting books set around, the blankets and pillows.. it was perfect and I hope to be going back again before too long!"

A verified traveler stayed at Beautifully updated cottage right in the heart of Fertile, Iowa!