See all properties

Hampton Inn Waterville

2.5 star property
Enjoy the indoor pool at this Waterville hotel

Choose dates to view prices

Photo gallery for Hampton Inn Waterville

Lobby
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Restaurant
Premium bedding, down comforters, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
425 Kennedy Memorial Dr, Waterville, ME, 04901
  • Place, Colby College
    ‪2 min drive‬
  • Place, Waterville Dog Park
    ‪4 min drive‬
  • Place, Waterville Opera House
    ‪5 min drive‬
  • Airport, Waterville, ME (WVL-Robert Lafleur)
    ‪3 min drive‬

Room options

View all photos for 1king Study Sofabed Nosmok

Premium bedding, down comforters, in-room safe, individually furnished

1king Study Sofabed Nosmok

  • Sleeps 3
  • Free WiFi

View all photos for Suite, One King Bed, Non-Smoking

43-inch LCD TV with digital channels, TV, pay movies

Suite, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 251 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, down comforters, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 251 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

43-inch LCD TV with digital channels, TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • 251 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 251 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 251 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Premium bedding, down comforters, in-room safe, individually furnished

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 251 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility &Hearing)

Premium bedding, down comforters, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Bathtub (Mobility &Hearing)

8.0 out of 10
Very good
(1 review)
  • 251 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Living area | 43-inch LCD TV with digital channels, TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • Free WiFi

View all photos for Suite, One King Bed, Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Suite, One King Bed, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, down comforters, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed, Accessible

  • Sleeps 4
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, individually furnished

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility &Hearing)

Premium bedding, down comforters, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Bathtub (Mobility &Hearing)

  • Sleeps 5
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

  • Sleeps 4
  • Free WiFi

View all photos for Two queen beds non smoking

Premium bedding, down comforters, in-room safe, individually furnished

Two queen beds non smoking

  • Sleeps 5
  • Free WiFi

View all photos for 1 KING STUDIO SUITE W/ KITCHENETTE NONSMOKING

Premium bedding, down comforters, in-room safe, individually furnished

1 KING STUDIO SUITE W/ KITCHENETTE NONSMOKING

  • Sleeps 2
  • Free WiFi

King Studio Suite With Kitchen-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Study With Sofabed-Non Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 5
  • Free WiFi

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 4
  • Free WiFi

Studio With 1 King Bed And Mobility Accessible Tub-Non-Smoking

  • Sleeps 4
  • Free WiFi

2 QNS ACCESSIBLE with /TUB

  • Sleeps 5
  • Free WiFi

1 KING with /DRINKS-SNACKS

  • Sleeps 4
  • Free WiFi

King Bed 1 Bedroom Suite with Kitchenette

  • Sleeps 4
  • Free WiFi

Mobility/hearing Access King Suite with Tub

  • Sleeps 4
  • Free WiFi

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 2
  • Free WiFi

Mobility/hearing Access Two Queen Studio with Tub

  • Sleeps 5
  • Free WiFi

Mobility/hearing Access Two Queen Room with Tub

  • Sleeps 5
  • Free WiFi

Hearing Accessible Two Queen Room with Wetbar

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Premium bedding, down comforters, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

9.4 out of 10
Exceptional
(18 reviews)
  • 251 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two queen beds non smoking

Premium bedding, down comforters, in-room safe, individually furnished

Two queen beds non smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 251 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 4
  • Free WiFi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Mobility/Hearing Access Tub Suite Ns

  • Sleeps 4
  • Free WiFi

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4
  • Free WiFi

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Qns Mobility/Hearing Access Tub Studio Ns

  • Sleeps 5
  • Free WiFi

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 5
  • Free WiFi

View all photos for 1 King Accessible Tub Studio Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

1 King Accessible Tub Studio Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Hearing Accessible Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

1 King Hearing Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Non-Smoking Sofa Bed

Premium bedding, down comforters, in-room safe, individually furnished

1 King Mobility Hearing Accessible Roll In Shower Non-Smoking Sofa Bed

  • Sleeps 3
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible Tub Suite Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

1 King Mobility Hearing Accessible Tub Suite Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Studio Kitchen Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

1 King Studio Kitchen Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Suite Kitchen Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

1 King Suite Kitchen Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

2 Queen Beds Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Hearing Accessible Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

2 Queen Hearing Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Mobility Hearing Accessible Tub Studio Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

2 Queen Mobility Hearing Accessible Tub Studio Non-Smoking

  • Sleeps 5
  • Free WiFi

View all photos for 2 Queen Mobility/Hearing Accessible Tub Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

2 Queen Mobility/Hearing Accessible Tub Non-Smoking

  • Sleeps 5
  • Free WiFi

View all photos for 2 Queen Studio Suite Non-Smoking

Premium bedding, down comforters, in-room safe, individually furnished

2 Queen Studio Suite Non-Smoking

  • Sleeps 4
  • Free WiFi

About the neighborhood

Waterville

In Waterville .Within 2 miles (3 km) of this Waterville hotel, you'll find Inland Hospital Diabetes and Colby College. Waterville Dog Park and Gordon Center For Creative & Performing Arts are also within 3 miles (5 km).

What's nearby

  • Colby College - 2 min drive - 2.1 miles
  • Waterville Dog Park - 4 min drive - 1.8 miles
  • Thomas College - 5 min drive - 3.4 miles
  • Waterville Opera House - 5 min drive - 3.2 miles
  • Augusta Civic Center - 14 min drive - 20.1 miles

Getting around

  • Portland Intl. Jetport Airport (PWM) - 79 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬6 min drive
  • ‪Taco Bell - ‬7 min walk
  • ‪Aroma Joe's - ‬2 min drive
  • ‪Dunkin' - ‬2 min walk

About this property

Hampton Inn Waterville

Enjoy the indoor pool at this Waterville hotel
Hampton Inn Waterville offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 925 square feet (83 square meters) and includes conference space. The business-friendly Hampton Inn Waterville also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Waterville hotel.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • 925 sq ft of conference space
  • 83 sq m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Hampton Inn Waterville offers 81 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Waterville - North by IHG
Waterville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 926 reviews
$105 nightly
The price is $114
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express & Suites Waterville - North by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Waterville

Hampton Inn Waterville

Waterville Hampton Inn

Hampton Inn Watervile / Augusta Hotel Waterville

Hampton Inn Waterville Maine

Hampton Inn Waterville Hotel

Hampton Inn Waterville Hotel

Hampton Inn Waterville Waterville

Hampton Inn Waterville Hotel Waterville

Frequently asked questions

How close is Hampton Inn Waterville to the airport?

Hampton Inn Waterville is 1 mi (4-min drive) away from the Waterville, ME (WVL-Robert Lafleur) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Waterville?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Waterville on Jun 14, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Waterville have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Waterville.

Does Hampton Inn Waterville offer free breakfast?

Hampton Inn Waterville offers free buffet breakfast every day.

Is there a casino at Hampton Inn Waterville?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn Waterville?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hampton Inn Waterville?

This hotel offers free self parking.

Does Hampton Inn Waterville have a pool?

Hampton Inn Waterville features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hampton Inn Waterville have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Waterville to downtown Waterville?

Hampton Inn Waterville is 2.2 mi away from Waterville.

Hampton Inn Waterville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 441 out of 623 reviews
Rating 8 - Good. 127 out of 623 reviews
Rating 6 - Okay. 29 out of 623 reviews
Rating 4 - Poor. 13 out of 623 reviews
Rating 2 - Terrible. 13 out of 623 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

seth

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very good staff was great , breakfast needs to be better at these hotels in general.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was conveniently located right off the lobby for my mom as requested and very quiet
Stayed 1 night in Feb 2026

2/10 Terrible

Jessica

Liked: Cleanliness, amenities
Disliked: Staff & service
We have spoken to hotel management, they are aware of the following, and the manager was very respectful and understanding. That being said, this hotel has a safety issue that caused me to have a fall in the shower. The shampoo/conditioner/body wash bottles, attached to the wall at the foot of the tub, drip along the wall and floor of the tub. The tub itself apparently has a non-slip treatment that didn’t cover the end of the tub where the products hang and what was treated was still very slick. I fell while stepping in to the shower. My husband went to let the front desk staff know and they were rude and only said they would “make a note”. In all of that, we hadn’t noticed that we needed more pillows and he went to request some. The employee who had taken over for the night shift was very aggressive and rude to him and made what should have been a simple complaint and request something very negative. Instead of enjoying the night before my husband left town for weeks, we spent the night with me in pain and him emailing management. We would have left that night had I not fallen and had an increasingly more painful back injury from the slippery shower. While the hotel itself is nice enough and has good amenities, the staff we encountered were not up to Hilton brand standards, or any customer service standards.
The shower product that drip down the wall and along the end of the tub cause a dangerous fall risk
The bar is located too far from the dripping products to give you much chance of catching yourself when you inevitably slip in this shower
Stayed 1 night in Feb 2026

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room/bathroom was super clean. It was a little noisy as the room was next to the ice machine, but nothing crazy. Check in/out was uneventful.
Stayed 1 night in Jan 2026

8/10 Good

Franklin

Liked: Cleanliness, staff & service, amenities
Nice facility, but dog friendly, and dogs like to bark very early in the AM
Stayed 2 nights in Jan 2026

2/10 Terrible

NEIL

Stayed 1 night in Jan 2026

8/10 Good

Janice

Stayed 2 nights in Jan 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff!!! Loved coffee in the entry area too, thank you!!
Stayed 1 night in Jan 2026

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here twice now. The front desk staff are very nice and helpful. The room has been spotless both times and is great for working or relaxing. I will stay here again if travels bring me to Waterville.
Stayed 1 night in Dec 2025

10/10 Excellent

Chrystie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, nice breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Dec 2025

10/10 Excellent

Regina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine hotel. Clean, new, convenient. The staff were friendly and pleasant.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities
All was clean, staff helpful and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
B
Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Close to good food.
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, quiet and easy parking.
Stayed 5 nights in Oct 2025

4/10 Poor

Kristen

Stayed 1 night in Oct 2025

Explore More Ways to Travel with Travelocity