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Best Western Plus Waterville Grand Hotel

3.0 star property
Enjoy 2 restaurants at this Waterville hotel

Choose dates to view prices

Photo gallery for Best Western Plus Waterville Grand Hotel

2 restaurants, lunch, dinner served; American cuisine
Exterior
Lobby
Room amenity
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
375 Main Street, Waterville, ME, 04901
  • Place, First Congregational Church
    ‪15 min walk‬
  • Place, Colby College
    ‪16 min walk‬
  • Place, Kennebec River
    ‪2 min drive‬
  • Airport, Waterville, ME (WVL-Robert Lafleur)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-2 Double, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

About the neighborhood

Waterville

In Waterville .Within 2 miles (3 km) of this Waterville hotel, you'll find Kennebec River and Colby College. Waterville Opera House and Common Street Arts are also within 2 miles (3 km).

What's nearby

  • First Congregational Church - 15 min walk - 0.8 miles
  • Colby College - 16 min walk - 0.9 miles
  • Quarry Road Trails - 1 min drive - 0.7 miles
  • Kennebec River - 2 min drive - 1.2 miles
  • Waterville Opera House - 3 min drive - 1.8 miles

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Cumberland Farms - ‬19 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Plus Waterville Grand Hotel

Enjoy 2 restaurants at this Waterville hotel
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Waterville hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Waterville - North by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 860 reviews
$102 nightly
The price is $111
Jan 5 - Jan 6, 2026
Total with taxes and fees
Holiday Inn Express & Suites Waterville - North by IHG

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Frequently asked questions

How close is Best Western Plus Waterville Grand Hotel to the airport?

Best Western Plus Waterville Grand Hotel is 4.7 mi (7-min drive) away from the Waterville, ME (WVL-Robert Lafleur) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Waterville Grand Hotel?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Waterville Grand Hotel on Dec 21, 2025 start from $104.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Waterville Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Waterville Grand Hotel.

Does Best Western Plus Waterville Grand Hotel offer free breakfast?

Best Western Plus Waterville Grand Hotel does not offer free breakfast.

Is there a casino at Best Western Plus Waterville Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Waterville Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Waterville Grand Hotel?

This hotel offers free self parking.

Does Best Western Plus Waterville Grand Hotel have a pool?

Best Western Plus Waterville Grand Hotel features an indoor pool.

Does Best Western Plus Waterville Grand Hotel have a restaurant?

Best Western Plus Waterville Grand Hotel is home to O Briens Irish Restaurant, which features American cuisine.

Does Best Western Plus Waterville Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Waterville Grand Hotel to downtown Waterville?

Best Western Plus Waterville Grand Hotel is 1.3 mi away from Waterville.

Reviews

Best Western Plus Waterville Grand Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 326 out of 1005 reviews
Rating 8 - Good. 329 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 114 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

Reviews

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness
Great staff and enjoyable
Stayed 1 night in Oct 2025

10/10 Excellent

Shirley, IMPERIAL BEACH

Stayed 1 night in Oct 2025

8/10 Good

Adair-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 2 nights in Sep 2025

8/10 Good

Adair-Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds.\nBreakfast on premises
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

BRUCE

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water for a shower and TV remote did not operate. Waited 20 minutes for water to turn hot and never did. Hotel desk personnel told me the manager would call me and I have never received a call.
Stayed 1 night in Sep 2025

4/10 Poor

Megan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was fine but the room was not very comfortable pillows were not even the size of an average pillow beds too small for two people they may say double size but not much bigger then twins and bathroom smelled like a dirty washcloth smell in shower just could have been better for what people have to pay for rooms now . Will stay somewhere else next time I stay in Maine to see my brother don’t really recommend if you looking for any kind of comfort .
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Brent, Fredericton

Liked: Staff & service
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full breakfast they provided was great! The staff was friendly and courteous.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michele

Traveled with partner
Very pleasant staff. Liked the idea of a sit down breakfast rather than continental style.
Stayed 1 night in Sep 2025

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
We were locked out of our room most of the stay . Went through 4 sets of keys . Actually was late for an event we drive 600 miles for because we couldn't get back in our room . The ice machine leaked so there was always water on the floor .
Stayed 4 nights in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great so far and conveniently of I-95
Stayed 1 night in Aug 2025

4/10 Poor

Salvador L

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness
The room smell like someone smoke cigarettes before and it was uncomfortable for my little 7 years old son And the floor was dirty
Stayed 1 night in Aug 2025

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was a bit small there is no vanity in the bathroom the floor in the shower the whole floor gets wet
Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Stayed 1 night in Aug 2025

2/10 Terrible

Becca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Stayed 1 night in Aug 2025

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Front desk

Everything was great with the exception of the rude woman at the front desk.
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay here was fine. A place to rest our heads, but nothing more. Everything is falling apart or out of date (peeling wallpaper, dingy lighting, pool tiles falling off, dirty old pool towels….the list goes on. It is evident that this location takes zero pride in aesthetics. Some Best westerns are lovely, but this one was just dingy and run down. Definitely not “plus” or “grand”.
Stayed 1 night in Aug 2025